Lexus Carlsbad
Carlsbad, CA
Hours
Sales/Showroom
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Great service, really exceptional service. Glad to have a dealership that takes care of the customer. Glad to have a dealership that takes care of the customer. More
The overall buying experience is great. The folks in Carlsbad make you feel important and that you’re opinion really matters. They take great care in finding out what you are looking for an The folks in Carlsbad make you feel important and that you’re opinion really matters. They take great care in finding out what you are looking for and not what inventory they need to get rid of. I have now purchased three cars through that dealership and each time has been an excellent experience. More
Outstanding experience-Lexus of Carlsbad is epitome of great service! My appointment was easy to make & prompt. Actual facility is congruent with the Lexus brand = Luxury. From the beginning, it was a co great service! My appointment was easy to make & prompt. Actual facility is congruent with the Lexus brand = Luxury. From the beginning, it was a concierge experience: Friendly, Professional, Attentive, Courteous, Efficient. From the initial call to 1st point of contact w/ the valet; to 1st impression onsite. I couldn't pass by anyone who didn't pause, acknowledge me, & ask if I needed something- even if I tried. Carlsbad Lexus exceeded my expectation! Thank you all for exceptional care, especially Celeste at the front desk & Chris D.- Advisor--& to the individual(s) responsible for returning to me my nicely, detailed car. Great team effort to achieve my 5☆. I'll be bringing my car back! More
Very service oriented. Comfortable lounge. Never a hassle. Service advisors are very friendly and attentive. Comfortable lounge. Never a hassle. Service advisors are very friendly and attentive. More
Our appt for service was done quickly. John Castillo was very helpful and friendly with options for needed service. John Castillo was very helpful and friendly with options for needed service. More
Received customer service from new service consultant not best yesterday Cold, not friendly. Stressed consultant. best yesterday Cold, not friendly. Stressed consultant. More
The one request I made specifically for tire pressure at 37 psi all around was ignored. Hence mileage dropped from 37-38 to 34. This is in the time of $5/gal gasoline. Seriously disgusted. 37 psi all around was ignored. Hence mileage dropped from 37-38 to 34. This is in the time of $5/gal gasoline. Seriously disgusted. More
Abbey was thoughtful and kind. She is a wonderful addition to your team. I’m sure she will be a great asset. She is a wonderful addition to your team. I’m sure she will be a great asset. More