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Lexus Carlsbad

Carlsbad, CA

4.4
690 Reviews
When you arrive at our NEW LEXUS DEALER serving the entire Northern San Diego County including San Diego, El Cajon, Escondido and San Marcos CA, you'll be greeted by our world-class customer service. We share the thrill our customers get from owning and driving a Lexus, so from the moment you step on to the lot, we are here to make sure you enjoy yourself by providing you with an exemplary shopping experience. We are not bias as to whether you are buying or leasing a new or pre-owned Lexus; our only goal is to make sure you are happy with your decision. Of course we will recommend other options, but only for your best interest. The representatives at our LEXUS DEALERSHIP serving Vista may be able to save you a great deal of money and get you even more amazing features. From Financing to Service: Our Lexus Dealership in Carlsbad Has It All Purchasing a car as luxurious as a Lexus is a prestigious experience, and we want to make it as enjoyable as possible. The representatives at our Vista area Lexus dealership will find you the perfect auto loan and pricing plan so you can drive off the lot today knowing you have made the best decision. You are not left alone down the road either as we are also a premium Lexus service center. With routine maintenance, your Lexus can last much longer and look better. If you happen to get in an accident, we can perform the best repairs around as we are the ONLY Lexus Certified Collision Center in San Diego County.
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5444 Paseo Del Norte

Carlsbad, CA

92008

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Showing 690 reviews

March 23, 2022

I have always received the best experience possible great customer care. Attentive and courteous staff. More

by janeteluna1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walid Doumit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrus Ghahremani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aisha Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Dorschel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2022

Very friendly personnel and quick to check in. The customer lounge is stocked and promoted by staff to be used. Service time estimate accurate. Service to the car was above average to excellent. More

by rwake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrus Ghahremani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2022

Lexus Carlsbad completed the 1yr service on on NX300 FSport in a little over a hour. More

by Tom Vaccaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Claudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Tom Vaccaro responded

Good Service Visit

March 22, 2022

Ryan, Service Consultant, took great care of me and my car on my recent visit. The entire team at Lexus Carlsbad were great to work with! More

by JASON DELAPLANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Claudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2022

Courteous, calming, gracious—from the person who meets your car to the device rep who does the intake to the checkout person who takes your money. And the top notch coffee at the end isn’t a bad way to en More

by jantruitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo
March 21, 2022

Customer service is very good. employees are courteous and attentive to your needs. They make sure your needs are met by checking on you every so often.. drinks are available and ca More

by Lita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2022

Patricia Kelly is amazing excellent customer service and taking ownership of solving problem with Alarm issue More

by BARBGOGOLF
Recommend Dealer
Yes
Employees Worked With
Ashley Dorschel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2022

I brought my IS in for the 115k mile service, the service representatives are extremely thorough with the details for servicing my vehicle. I’m always amazed by the outstanding service and attention to deta More

by MRICKS127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2022

Everyone was very nice and professional at Lexus. Each one did their job fantastically! i was in and out within 20 minutes!! Highly recommended this dealerships service department! Thank you More

by DARCHER6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo Dewes
March 20, 2022

Good mechanics knowledgeable and efficient customer reps. There is a comfortable lounge and all staff are courteous and helpful. More

by JGERBERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
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