Lexus Carlsbad
Carlsbad, CA
Hours
Sales/Showroom
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Kim was high toned and efficient, as were the loaner car folks. Overall a pleasant experience. folks. Overall a pleasant experience. More
Don’t like the way I was greeted don’t like the way I was talk to and if I hadn’t just bought my Lexus I would’ve not bought a Lexus if that’s the kind of service you get talk to and if I hadn’t just bought my Lexus I would’ve not bought a Lexus if that’s the kind of service you get More
Lexus Carlsbad has been nothing less then amazing to me! I will always get my service done at this location. Happy helpful staff. Especially cashiers. I will always get my service done at this location. Happy helpful staff. Especially cashiers. More
In the fifteen years that I have been a Lexus driver and dealt with this dealership I have always been treated with the utmost respect and excellent workmanship. I look forward to continuing this relationsh dealt with this dealership I have always been treated with the utmost respect and excellent workmanship. I look forward to continuing this relationship. More
Service is always efficient here, but none of the employees wear masks except for 2 guys I saw standing in the shade-and one of the masks was being worn under the nose, so what’s the point of that? T employees wear masks except for 2 guys I saw standing in the shade-and one of the masks was being worn under the nose, so what’s the point of that? This is a concern for immunocompromised people and for those with family who are immunocompromised. With COVID still present, it would be nice to see some consideration or concern for those with health issues at this dealership. More
Wonderful courteous service. Everyone is so helpful. I now own my 2019 Lexus with 15,000 miles on it. It’s a great car. Everyone is so helpful. I now own my 2019 Lexus with 15,000 miles on it. It’s a great car. More
I was able to make an appointment easily and the service advisor, Ryan, was helpful advisor, Ryan, was helpful More
Excellent customer service, timely updates, quick service, unexpected but very appreciated extras that make all the difference. service, unexpected but very appreciated extras that make all the difference. More
Bernardo is exceptional! He proactively listens to the purpose of my visit, provides clear communication, is professional at all times, authentic in his approach and is truly He proactively listens to the purpose of my visit, provides clear communication, is professional at all times, authentic in his approach and is truly an advocate for the customer. On a side not when coming into the office I do believe there could be a better level of ownership from John at your service. Department. When I walked in and the receptionist asked him to assist he found every reason not to help and this is when Bernardo took ownership to help. Here is why Bernardo is a great asset to Lexus…… even with a difficult situation, Bernardo was the voice for the customer he used his resources to explore options and uses a humanistic mentality. More
A very professional & efficient visit for my service call. Jon & all othe service employees did a great job. Thanks to all of them. call. Jon & all othe service employees did a great job. Thanks to all of them. More