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Lexus Carlsbad

Carlsbad, CA

4.4
690 Reviews
When you arrive at our NEW LEXUS DEALER serving the entire Northern San Diego County including San Diego, El Cajon, Escondido and San Marcos CA, you'll be greeted by our world-class customer service. We share the thrill our customers get from owning and driving a Lexus, so from the moment you step on to the lot, we are here to make sure you enjoy yourself by providing you with an exemplary shopping experience. We are not bias as to whether you are buying or leasing a new or pre-owned Lexus; our only goal is to make sure you are happy with your decision. Of course we will recommend other options, but only for your best interest. The representatives at our LEXUS DEALERSHIP serving Vista may be able to save you a great deal of money and get you even more amazing features. From Financing to Service: Our Lexus Dealership in Carlsbad Has It All Purchasing a car as luxurious as a Lexus is a prestigious experience, and we want to make it as enjoyable as possible. The representatives at our Vista area Lexus dealership will find you the perfect auto loan and pricing plan so you can drive off the lot today knowing you have made the best decision. You are not left alone down the road either as we are also a premium Lexus service center. With routine maintenance, your Lexus can last much longer and look better. If you happen to get in an accident, we can perform the best repairs around as we are the ONLY Lexus Certified Collision Center in San Diego County.
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5444 Paseo Del Norte

Carlsbad, CA

92008

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Showing 690 reviews

March 25, 2022

Kim was high toned and efficient, as were the loaner car folks. Overall a pleasant experience. More

by DIANARAM
Recommend Dealer
Yes
Employees Worked With
Kim Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Lexus Carlsbad responded

Hello DIANARAM, Thank you for taking the time and giving us your positive feedback. We are happy to know that our team here is professional and helpful and we look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

March 25, 2022

Don’t like the way I was greeted don’t like the way I was talk to and if I hadn’t just bought my Lexus I would’ve not bought a Lexus if that’s the kind of service you get More

by JSIMPSON11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keeping the persons name private
March 25, 2022

Lexus Carlsbad has been nothing less then amazing to me! I will always get my service done at this location. Happy helpful staff. Especially cashiers. More

by Blessedsteph89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lesley Bermingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariangela Corte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Sugii
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Lexus Carlsbad responded

Hello Blessedsteph89, Thank you for taking the time and sending us 5 stars, we sincerely appreciate you and look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

March 25, 2022

In the fifteen years that I have been a Lexus driver and dealt with this dealership I have always been treated with the utmost respect and excellent workmanship. I look forward to continuing this relationsh More

by dmoul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2022

Service is always efficient here, but none of the employees wear masks except for 2 guys I saw standing in the shade-and one of the masks was being worn under the nose, so what’s the point of that? T More

by Ghoster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Bishop
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Dorschel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dressler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lesley Bermingham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste Strametz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariangela Corte
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2022

Wonderful courteous service. Everyone is so helpful. I now own my 2019 Lexus with 15,000 miles on it. It’s a great car. More

by donna johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2022

I was able to make an appointment easily and the service advisor, Ryan, was helpful More

by Nush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Claudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2022

Excellent customer service, timely updates, quick service, unexpected but very appreciated extras that make all the difference. More

by PAVOMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2022

Bernardo is exceptional! He proactively listens to the purpose of my visit, provides clear communication, is professional at all times, authentic in his approach and is truly More

by chad.a.acosta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo
March 24, 2022

A very professional & efficient visit for my service call. Jon & all othe service employees did a great job. Thanks to all of them. More

by ROBERTVS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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