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Lexus Carlsbad

Carlsbad, CA

4.4
690 Reviews
When you arrive at our NEW LEXUS DEALER serving the entire Northern San Diego County including San Diego, El Cajon, Escondido and San Marcos CA, you'll be greeted by our world-class customer service. We share the thrill our customers get from owning and driving a Lexus, so from the moment you step on to the lot, we are here to make sure you enjoy yourself by providing you with an exemplary shopping experience. We are not bias as to whether you are buying or leasing a new or pre-owned Lexus; our only goal is to make sure you are happy with your decision. Of course we will recommend other options, but only for your best interest. The representatives at our LEXUS DEALERSHIP serving Vista may be able to save you a great deal of money and get you even more amazing features. From Financing to Service: Our Lexus Dealership in Carlsbad Has It All Purchasing a car as luxurious as a Lexus is a prestigious experience, and we want to make it as enjoyable as possible. The representatives at our Vista area Lexus dealership will find you the perfect auto loan and pricing plan so you can drive off the lot today knowing you have made the best decision. You are not left alone down the road either as we are also a premium Lexus service center. With routine maintenance, your Lexus can last much longer and look better. If you happen to get in an accident, we can perform the best repairs around as we are the ONLY Lexus Certified Collision Center in San Diego County.
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5444 Paseo Del Norte

Carlsbad, CA

92008

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Showing 690 reviews

March 31, 2022

Always fast, friendly and knowledgeable. Loaner vehicles available whenever needed. Pricing is competitive and matching. Always a pleasure working with Lexus Carlsbad. More

by DEBAILEY17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha Rowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aisha Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Lexus Carlsbad responded

Hello DEBAILEY17, Thank you for taking the time and giving us 5 stars, we sincerely appreciate you and we look forward to be able to serve you in the future as well. Enjoy your week. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

March 31, 2022

Excellent service team as they are very prompt to take care of you. Sales team is fair and helpful More

by KZIMMER0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Flagg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Lexus Carlsbad responded

Hello KZIMMER0, Thank you for taking the time and sending us your feedback and for giving us 5 stars. We are happy to know that our team here is professional and helpful and we look forward to be able to serve you in the future. Have a wonderful week. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

March 30, 2022

My car always comes back out better then when I turned it in. I always go to Ashley Dorschel my Lexus specialist More

by monbilleb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Dorschel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Lexus Carlsbad responded

Hello monbilleb, Thank you for kindly taking the time and giving us 5 stars and your positive feedback and we look forward to be able to serve you on your next visit. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

March 30, 2022

Everyone was very pleasant to associate with and it made a great experience to buy a car. More

by LIVINXXXL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walid Doumit
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Lexus Carlsbad responded

Hello LIVINXXXL, Thank you for taking the time and giving us your 5 stars. Congratulations and thank you for giving us an opportunity to earn your business. We look forward to be able to serve you in the future as well. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

March 29, 2022

Quick prompt experience, relatively painless. Staff on sight we’re very helpful and knowledgeable, and definitely not pushy what so ever. More

by JOSEFLOPEZCALDERON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Suazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrus Ghahremani
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Lexus Carlsbad responded

Hello JOSEFLOPEZCALDERON, Thank you for taking the time and sending us your feedback and we look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

March 29, 2022

Working with this dealership was a pleasant experience . . I would work with them again in the future .Gary and joe where great sales people .. More

by J3PRINTINCOMPANY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Lexus Carlsbad responded

Hello J3PRINTINCOMPANY, Thank you for taking the time and giving us 5 stars. We are happy to know that Gary and Joe took great care of you and we hope to be able to serve you in the future. Have a wonderful weekend ahead. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

March 29, 2022

Best, clean, and kind service always make u feel special. My car looks brand new! Thank you ! More

by ZABOUMOUDRIQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abigail Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Claudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Dorschel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lesley Bermingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariangela Corte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Lexus Carlsbad responded

Hello ZABOUMOUDRIQ, Thank you for taking the time and giving us 5 stars. We look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

March 29, 2022

Great customer service, easy to make an appointment. Nice to have a loaner. Car wash is free More

by tkouprianova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo Dewes
May 26, 2022 -

Lexus Carlsbad responded

Hello tkouprianova, Thank you for taking the time and giving us 5 stars. We look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

March 28, 2022

Reasonably prompt warranty repair done well and part was located within a day so no problem More

by RANDGERMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ashley Dorschel
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2022

The rep adviser was very helpful. Bernardo listened to my concerns & tried to fix everything accordingly. More

by Arassadian
Recommend Dealer
Yes
Employees Worked With
Bernardo
May 26, 2022 -

Lexus Carlsbad responded

Hello Arassadian, Thank you for taking the time and sending us 5 stars and we look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

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