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Lexus Carlsbad

Carlsbad, CA

4.4
690 Reviews
When you arrive at our NEW LEXUS DEALER serving the entire Northern San Diego County including San Diego, El Cajon, Escondido and San Marcos CA, you'll be greeted by our world-class customer service. We share the thrill our customers get from owning and driving a Lexus, so from the moment you step on to the lot, we are here to make sure you enjoy yourself by providing you with an exemplary shopping experience. We are not bias as to whether you are buying or leasing a new or pre-owned Lexus; our only goal is to make sure you are happy with your decision. Of course we will recommend other options, but only for your best interest. The representatives at our LEXUS DEALERSHIP serving Vista may be able to save you a great deal of money and get you even more amazing features. From Financing to Service: Our Lexus Dealership in Carlsbad Has It All Purchasing a car as luxurious as a Lexus is a prestigious experience, and we want to make it as enjoyable as possible. The representatives at our Vista area Lexus dealership will find you the perfect auto loan and pricing plan so you can drive off the lot today knowing you have made the best decision. You are not left alone down the road either as we are also a premium Lexus service center. With routine maintenance, your Lexus can last much longer and look better. If you happen to get in an accident, we can perform the best repairs around as we are the ONLY Lexus Certified Collision Center in San Diego County.
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5444 Paseo Del Norte

Carlsbad, CA

92008

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Showing 690 reviews

April 02, 2022

Everyone was very helpful charismatic and easy to talk to, they helped me very efficiently! More

by roseytnguyen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Perea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Claudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2022 -

roseytnguyen responded

very pleased

April 02, 2022

Every thing at Lexus Carlsbad Has been GRATE ! !!! Second car and service are the same I would not go or use any one else******* More

by WIREBIZZZ
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Guererro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrus Ghahremani
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Lexus Carlsbad responded

WIREWIZ20: I am sorry to hear that you feel that we were not able to meet your expectation. My understanding is that your components in question were replaced. My hopes are that everything has worked out well. Please let us know if you have any additional questions, or concerns or if we may be of assistance in the future. Regards, Lori

April 01, 2022

My service rep Kimberly was the best I am so happy with the service. And everything she did fir us we will always buy. Lexus ftom carlsbad More

by BLUESDOCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Lexus Carlsbad responded

Hello BLUESDOCH, Thank you for taking the time and giving us 5 stars and we look forward to be able to serve you in the future. Have a wonderful weekend ahead. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 01, 2022

As soon I got there, someone came with a smile. Great customer service love this dealer More

by CHUC_HERNANDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2022

Fast, convenient, and sufficient. Ashley Dorschel at Lexus Carlsbad was extremely helpful, and easy to get ahold of for any of your car service needs. Highly recommend this location. More

by Tarek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Dorschel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2022

Chris Dresslar was great! Answered all my questions and was very helpful. I will definitely request him next visit. More

by Pattiochi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Lexus Carlsbad responded

Hello Pattiochi, Thank you for taking the time and sending us your feedback, we sincerely appreciate you and look forward to be able to serve you in the future. Have a wonderful week. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

March 31, 2022

My LEXUS was picked up my home on schedule and delivered to my home in less than 48 hours in excellent condition. More

by awillia7
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Dorschel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Lexus Carlsbad responded

Hello awillia7, Thank you for taking the time and sending us your feedback, we sincerely appreciate you and look forward to be able to serve you in the future. Have a wonderful week, Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

March 31, 2022

Great service, accurate and reasonable estimates, results as promised and as scheduled. Do all service here. More

by KLAAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aisha Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Lexus Carlsbad responded

Hello KLAAS, Thank you for taking the time and sending us your feedback. We are happy to know that our team here is professional and helpful and we look forward to your next visit. Have a wonderful week. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

March 31, 2022

Excellent, courteous service. Ryan Caudin is the best service consultant. Provides personal service and attention to drtail More

by NRICE57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Claudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Lexus Carlsbad responded

Hello NRICE57, Thank you for taking the time and giving us 5 stars. We are happy to know that our team here is professional and helpful and we look forward to be able to serve you in the future. Have a wonderful week. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

March 31, 2022

This dealer is friendly and professional. It is comforting to know that your car is going to be repaired correctly. As in all of life, you get what you pay for. More

by dbrush
Recommend Dealer
Yes
Employees Worked With
Ashley Dorschel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Lexus Carlsbad responded

Hello dbrush, Thank you for taking the time and giving us 5 stars, we sincerely appreciate you doing business with us and we look forward to be able to serve you in the future. Enjoy your week. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

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