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Lexus Carlsbad

Carlsbad, CA

4.4
690 Reviews
When you arrive at our NEW LEXUS DEALER serving the entire Northern San Diego County including San Diego, El Cajon, Escondido and San Marcos CA, you'll be greeted by our world-class customer service. We share the thrill our customers get from owning and driving a Lexus, so from the moment you step on to the lot, we are here to make sure you enjoy yourself by providing you with an exemplary shopping experience. We are not bias as to whether you are buying or leasing a new or pre-owned Lexus; our only goal is to make sure you are happy with your decision. Of course we will recommend other options, but only for your best interest. The representatives at our LEXUS DEALERSHIP serving Vista may be able to save you a great deal of money and get you even more amazing features. From Financing to Service: Our Lexus Dealership in Carlsbad Has It All Purchasing a car as luxurious as a Lexus is a prestigious experience, and we want to make it as enjoyable as possible. The representatives at our Vista area Lexus dealership will find you the perfect auto loan and pricing plan so you can drive off the lot today knowing you have made the best decision. You are not left alone down the road either as we are also a premium Lexus service center. With routine maintenance, your Lexus can last much longer and look better. If you happen to get in an accident, we can perform the best repairs around as we are the ONLY Lexus Certified Collision Center in San Diego County.
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5444 Paseo Del Norte

Carlsbad, CA

92008

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Showing 690 reviews

April 06, 2022

Polite staff. Fast and efficient work. Employees seemed to like what they do and cared for customers. More

by cashncary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Claudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : GARY, sales
May 25, 2022 -

Lexus Carlsbad responded

Hello cashncary, We thank you for taking the time and giving us 5 stars and we are happy to know that our team here is professional and helpful and we hope to be able to serve you in the future. Have a wonderful week. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 06, 2022

The entire team where great. Lexus of Pleasanton wanted me to drive up to their dealership to complete my end of lease buyout. Lexus of Carlsbad took care of everything in an hou More

by CUBSFANSTILL8246
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Banuelos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aisha Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Lexus Carlsbad responded

Hello CUBSFANSTILL8246, Thank you for taking the time and giving us 5 stars. We are happy to know that our team here is professional and helpful and we look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 06, 2022

The whole staff was very professional. They kept us informed through the entire purchasing experience. More

by LENJUDD07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrus Ghahremani
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Lexus Carlsbad responded

Hello LENJUDD07, Thank you for taking the time and sending us your feedback. We are happy to know that our team here is professional and helpful and we look forward to be able to serve you in the future. Have a wonderful week. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 05, 2022

Everyone was very nice and helpful. David Carrillo is awesome to work with! I’m very happy. More

by JLAW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Lexus Carlsbad responded

Hello JLaw, Thank you for taking the time and sending us your feedback. We sincerely appreciate you doing business with us and we hope you be able to serve you in the future. Have a wonderful week. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 05, 2022

Great atmosphere & staff, quality loaners. But I’m torn down by the fishing for dubious extra work More

by scotto3521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Lexus Carlsbad responded

Scotto3521: Thank you for servicing your vehicle with us. It makes us so happy that you enjoy the atmosphere, staff, and loaners. We are always looking to grow and improve our guest experience and appreciate guest input. We pride ourselves on building lasting and meaningful relationships. Will take your comments to heart and share them with our Management Team. Thank you, Lori

April 05, 2022

Quick and efficient regular service; completed before I finished lunch at PFChang’s just down the street! More

by jrevl_ett
Recommend Dealer
Yes
Employees Worked With
Chris Dressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Lexus Carlsbad responded

Hello jrevl_ett, Thank you for taking the time and sending us your feedback, We are happy to know that our team here is professional and helpful and we look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 05, 2022

Donald, Walid, Zac, and the Lexus staff were great and I look forward to working with this site again. They listened to what I needed based on my verbally and non verbally expressed communications. They did More

by Nicholas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Dorschel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald, Walid, and Zac
Apr 05, 2022 -

Nicholas responded

Acknowledged

April 04, 2022

Ryan is awesome! I think he is the best person I’ve ever met in my whole life!🤣 More

by Ryan.claudin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Claudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Lexus Carlsbad responded

Hello Ryan.caludin, Thank you for taking the time and giving us 5 stars. We are happy to know that you were taken care of by Ryan and we look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 03, 2022

I’m always impressed with Lexus service! I can see why people stay loyal to the brand. More

by Monica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Lexus Carlsbad responded

Hello Monica, Thank you for taking the time and sending us your feedback and giving us 5 stars and we look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 03, 2022

Worst service in 50 years of owning cars. Call me if you want the whole story of terrible service. More

by danceman100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lesley Bermingham
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Lexus Carlsbad responded

Hi danceman100, Would you please reach out to me to discuss your experience further. Unfortunately I am not able to look up any information with an email. Please email me back for the whole story. Lori Smith Customer Relations Manager wecare@lexusescondido.com

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