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Lexus Carlsbad

Carlsbad, CA

4.4
690 Reviews
When you arrive at our NEW LEXUS DEALER serving the entire Northern San Diego County including San Diego, El Cajon, Escondido and San Marcos CA, you'll be greeted by our world-class customer service. We share the thrill our customers get from owning and driving a Lexus, so from the moment you step on to the lot, we are here to make sure you enjoy yourself by providing you with an exemplary shopping experience. We are not bias as to whether you are buying or leasing a new or pre-owned Lexus; our only goal is to make sure you are happy with your decision. Of course we will recommend other options, but only for your best interest. The representatives at our LEXUS DEALERSHIP serving Vista may be able to save you a great deal of money and get you even more amazing features. From Financing to Service: Our Lexus Dealership in Carlsbad Has It All Purchasing a car as luxurious as a Lexus is a prestigious experience, and we want to make it as enjoyable as possible. The representatives at our Vista area Lexus dealership will find you the perfect auto loan and pricing plan so you can drive off the lot today knowing you have made the best decision. You are not left alone down the road either as we are also a premium Lexus service center. With routine maintenance, your Lexus can last much longer and look better. If you happen to get in an accident, we can perform the best repairs around as we are the ONLY Lexus Certified Collision Center in San Diego County.
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5444 Paseo Del Norte

Carlsbad, CA

92008

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Showing 690 reviews

April 09, 2022

Always excellent service. The staff never disappoints. Nothing compares to their excellent customer service . Love my Lexus More

by Maria Higgins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo Dewes
May 24, 2022 -

Lexus Carlsbad responded

Hello Maria Higgins, Thank you for taking the time and sending us your feedback. We sincerely appreciate you and thank you for doing business with us and look forward to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 08, 2022

Good service reasonable prices fast returning time I recommend it to everyone who has lexus More

by FAFAR396
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Lexus Carlsbad responded

Hello FAFAR396, Thank you for taking the time and giving us 5 stars and we look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondidp.com

April 08, 2022

From start till end , 5 star treatment and care . Care was returned all cleaned inside out like coming from factory and the problem I brought the care for , was over. Warranty work was done without More

by Sudha Bansal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Every body was very curtious , I cannot stop talking about this dealership and Lexus car to all my friends and our community .
May 26, 2022 -

Lexus Carlsbad responded

Hello Sudha, Thank you for taking the time and giving us 5 stars. We are happy to know that our team here is professional and helpful and we look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 08, 2022

Staff is always friendly at this site. I’m very glad to work with knowledgeable/friendly staff. More

by MOLLYMAZONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo Dewes
May 26, 2022 -

Lexus Carlsbad responded

Hello MOLLYMAZONE, Thank you for taking the time and giving us 5 stars. We are happy to know that our team here is professional and helpful and we look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 08, 2022

My service person, Bernardo, was considerate, informative and helpful You are lucky to have him More

by WELLS.SHERRIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo dewes
May 25, 2022 -

Lexus Carlsbad responded

Hello Wells.Sherrie, Thank you for taking the time and sending us your feedback and giving us 5 stars, we sincerely appreciate you and we hope to be able to serve you in the future. Have a wonderful week. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 08, 2022

John Castillo was very polite and helpful. Although our Lexus is 3 years old and has only about 8000 miles, because of Covid situation, we being seniors were careful in not diving indiscrimina More

by Udipi
Recommend Dealer
Yes
Employees Worked With
John Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Lexus Carlsbad responded

Hello Udipi, Thank you for taking the time and sending us your feedback. We appreciate you choosing us for your service needs and we hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 07, 2022

Excellent and professional service. We appreciate the courtesy and relaxing atmosphere that that has been present the past 7 years. This is our third car purchased at Carlsbad Lexus. Th More

by ERSULLIVAN888
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Guererro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Lexus Carlsbad responded

Hello ERSULLIVAN888, Thank you for taking the time and giving us 5 stars. We are happy to know that our team here is professional and helpful and we thank you for being one of our loyal customers. Congratulations and we look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 07, 2022

Salesperson Haley was quite good and pleasant to work with. Finance guy played games and made the experience way less pleasant. More

by LYNNRIVERS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Holcomb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Haley DeAnda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aisha Ruiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Lexus Carlsbad responded

Hello LYNNRIVERS, Thank you for taking the time and sending us your feedback. We look forward to be able to serve you in the future. Have a wonderful week ahead. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 07, 2022

Good customer service and everyone is very nice and friendly. Every time I go there they always listen to your needs . More

by hairpalce1525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando enriquez
May 26, 2022 -

Lexus Carlsbad responded

Hello hairpalce1525, Thank you for taking the time and giving us 5 stars. We sincerely appreciate you and we look forward to be able to serve you in the future. Have a wonderful weekend ahead. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 06, 2022

We’re always thrilled with the excellent customer service we receive from Lexus Carlsbad! We will always choose to have our car serviced at their wonderful facility with their gracious customer service team. More

by Jill4lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Claudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Lexus Carlsbad responded

Hello Jill4lexus, Thank you for taking the time and giving us 5 stars. We are happy to know that our team here is professional and helpful and we look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

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