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Lexus Carlsbad

Carlsbad, CA

4.4
690 Reviews
When you arrive at our NEW LEXUS DEALER serving the entire Northern San Diego County including San Diego, El Cajon, Escondido and San Marcos CA, you'll be greeted by our world-class customer service. We share the thrill our customers get from owning and driving a Lexus, so from the moment you step on to the lot, we are here to make sure you enjoy yourself by providing you with an exemplary shopping experience. We are not bias as to whether you are buying or leasing a new or pre-owned Lexus; our only goal is to make sure you are happy with your decision. Of course we will recommend other options, but only for your best interest. The representatives at our LEXUS DEALERSHIP serving Vista may be able to save you a great deal of money and get you even more amazing features. From Financing to Service: Our Lexus Dealership in Carlsbad Has It All Purchasing a car as luxurious as a Lexus is a prestigious experience, and we want to make it as enjoyable as possible. The representatives at our Vista area Lexus dealership will find you the perfect auto loan and pricing plan so you can drive off the lot today knowing you have made the best decision. You are not left alone down the road either as we are also a premium Lexus service center. With routine maintenance, your Lexus can last much longer and look better. If you happen to get in an accident, we can perform the best repairs around as we are the ONLY Lexus Certified Collision Center in San Diego County.
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5444 Paseo Del Norte

Carlsbad, CA

92008

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Showing 690 reviews

April 24, 2022

Kim was very helpful and professional she keep us informed relative to the progress of our service More

by brenda23
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kim Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Lexus Carlsbad responded

Hello brenda23, Thank you for taking the time and giving us 5 stars. We are happy to know that our team here is professional and helpful and we look forward to be able to serve you in the future. Have a wonderful day. Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 24, 2022

Ashley is my hero! She does an amazing job and is terrific to work with. Thank you!!! More

by RICHARDVBAILEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Dorschel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Lexus Carlsbad responded

Hello RICHARDVBAILEY, Thank you for taking the time and sending us your feedback. We hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 24, 2022

Outstanding service! Very courteous and professional. Could not have been better. I would happily recommend Lexus Carlsbad to all of my friends. Keep up the good work! More

by jesse.jackson8.civ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Lexus Carlsbad responded

Hello jesse.jackson8.civ, Thank you for taking the time and giving us 5 stars. We look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 23, 2022

The dealer stayed open late in the day so could my car towed to the service department. The next day they diagnosed the problem and got it fixed. They kept me informed along the way. More

by griffith.t.lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Dorschel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Lexus Carlsbad responded

Hello griffith.t.lewis, Thank you for taking the time and giving us 5 stars and for choosing our dealership for your service needs. We look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 23, 2022

Great experience! Extremely satisfied! Everyone is extremely helpful and extremely friendly! I love this location! More

by kristygonzalez299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo Dewes
May 24, 2022 -

Lexus Carlsbad responded

Hello kristygonzalez299, Thank you for taking the time and sending us 5 stars. We look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 23, 2022

Great, friendly, efficient service. Solved my problem and kept me informed. And the car was returned looking like a million bucks. More

by attybush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Claudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Lexus Carlsbad responded

Hello attybush, Thank you for taking the time and giving us 5 stars. We are happy to know that our team here is professional and helpful and we look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 22, 2022

Very professional and easy to work with ! I recommend choosing Lexus of Carlsbad for your dream car 👍🏼 More

by Kevin barba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy DelPrado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cortney Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aisha Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariangela Corte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Garcia
May 24, 2022 -

Lexus Carlsbad responded

Hello Kevin barba, Thank you for taking the time and sending us your feedback and giving us 5 stars, we sincerely appreciate you and we look forward to seeing you on your next visit. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 22, 2022

Good experience friendly and helpful. My husband could not be at the appointment so they spoke to my husband via phone to discuss what needed to be done. More

by Mochimotion
Recommend Dealer
Yes
Employees Worked With
Chris Dressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lesley Bermingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Lexus Carlsbad responded

Hello Mochimotion, Thank you for taking the time and giving us 5 stars. We hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 22, 2022

They are the BEST customer oriented dealership in San Diego county. Very professional and helping our needs. I have been associated with them since 2003 and purchased half a dozen or so cars from them More

by PRABODHPATEL1113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Lexus Carlsbad responded

Hello PRABODHPATEL1113, We thank you for taking the time and giving us 5 stars and we sincerely appreciate you being a loyal customer. We are happy to know that our team here is professional and helpful and we look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 22, 2022

Gary Kiner was our sales consultant he did an excellent job helping us to choose a car that fit us. He found the car we wanted and was great about keeping us informed on the delivery date. It was a great e More

by JULIEAJBT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aisha Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Lexus Carlsbad responded

Hello JULIEAJBT, Thank you for taking the time and sending us your feedback and 5 stars. We look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecre@lexusescondido.com

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