Lexington Park Chrysler Dodge Jeep Ram

Horrible experience buying a used vehicle from Lexington Park Chrysler Dodge Jeep Ram. Deal was finalized, requested sending a deposit while awaiting DocuSign confirmation before ending the wire for the ent Park Chrysler Dodge Jeep Ram. Deal was finalized, requested sending a deposit while awaiting DocuSign confirmation before ending the wire for the entire payment. I waited and waited and waited. Emailed several times to the sales manager, Dewayne Dickens, with no DocuSign confirming the deal. I was then told the vehicle we had openly negotiated and confirmed a deal on was sold to someone else. They then had the gall to offer me excuses as to why this is justified. Shame, shame and stay clear. More

I bought their 3k forever warranty as well as the forever oil changes with my new car. And it came with a forever free rental car anytime my cars is in the shop. I'm now told, Fitzgerald sold and another oil changes with my new car. And it came with a forever free rental car anytime my cars is in the shop. I'm now told, Fitzgerald sold and another company runs it. They won't honor the oil warranty or the rental. Wonder how long before it all collapses. More

LP CDJR was great one of the fastest car purchases I’ve experienced Well done experienced Well done More

Very good service and highly recommended people and managers where very knowledgeable and helpful and patient managers where very knowledgeable and helpful and patient More

Came in a situation with a leased vehicle and Issac was patient and let me throw all kinds of cars and financing at him and he ran all the numbers. Made this a lot easier of a process. patient and let me throw all kinds of cars and financing at him and he ran all the numbers. Made this a lot easier of a process. More

Isaac is easily a five star salesman! He was extremely helpful and communicative every step of the way. He simply guided the process and was never pushy. We would 100% recommend Isaac. He was extremely helpful and communicative every step of the way. He simply guided the process and was never pushy. We would 100% recommend Isaac. Unfortunately, We cannot say the same thing for the management. We found their claims of Transparency and Trust to be inaccurate. Typical “shady dealer” tactics were used on at least two separate occasions. Nothing too major and it was all worked out to the benefit of both parties, but it’s the little things that count most. In my opinion this dealership will exploit the unwitting. My advice is to go prepared and know values, laws and regulations before hand. The use of external resources (pre-approved financing, trades in value, and OTD pricing from several different dealers) is recommended. I’ve bought several new vehicles in my life and this began as one of the best experiences but quickly took a turn for the worst. I initially thought the OTD price was good but as I reflect after my experience I’m left feeling I was deceived. Isaac- Salesman ⭐️⭐️⭐️⭐️⭐️ Bill- General Manager ⭐️⭐️⭐️⭐️ Dwayne- Manager⭐️⭐️⭐️ Keyvan- Manager⭐️ More

Great listening skills. Ability to understand what you need and act upon those indicators. Truly a professional Ability to understand what you need and act upon those indicators. Truly a professional More

I had a good experience working with them when purchasing my vehicle from them. All the employees were very responsive and knowledgeable to my questions. I'm enjoying my vehicle very much. my vehicle from them. All the employees were very responsive and knowledgeable to my questions. I'm enjoying my vehicle very much. More

Robert was friendly and professional. He went out of his way to help me be sure the car I bought was the car I wanted, without ever pressuring me towards a sale. Thanks for making a poten He went out of his way to help me be sure the car I bought was the car I wanted, without ever pressuring me towards a sale. Thanks for making a potentially stressful experience as smooth as possible! More

Rob was very nice and helpful and explained everything because we did not know much about cars because we did not know much about cars More