Lexington Park Chevrolet Buick GMC - Service Center

Everyone at this particular dealership was very nice, helpful and a great pleasure to do business with. helpful and a great pleasure to do business with. More

Made appointment on line. Had to wait a week. No one called to confirm appointment. When I arrived on Monday, he did not know about my appointment and said he may not be abl Had to wait a week. No one called to confirm appointment. When I arrived on Monday, he did not know about my appointment and said he may not be able to get to it the same day. I had to call on Wednesday to find the status of my repair. He said they were still working on it. He called Thursday and said they could not find the problem and to come get the truck. When I arrived, he wanted me to replace the battery and alternator just because they were not GM products. He also wanted me to replace the battery cables because they were old. He want to bill me 5 hours to do the replacements. I can do the work in half the time. He said there was nothing wrong with the battery, alternator, and battery cables, but "the GM products are made to spec." The is a bunch of xx. I took my truck to Chevy because I figured they would have the expertise to diagnose and fix my difficult problem. Now I see this dealership repair center is a rip-off. I will not go back to the again. More

Every time I have had an opportunity to interact with the staff at this dealership my experience has been overwhelmingly positive. People smile, they are on time, they explain issues when they need explainin staff at this dealership my experience has been overwhelmingly positive. People smile, they are on time, they explain issues when they need explaining. This, in my opinion is the poster child for car dealerships. More

Dealership wanted to charge me $6000. 00 for a service that didn’t need to be done and didn’t verify that it actually needed to be done. 00 for a service that didn’t need to be done and didn’t verify that it actually needed to be done. More