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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
956 Reviews

956 Reviews of Lewisville Volkswagen - Service Center

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March 14, 2024

Good good good good good Good good good good good Good good good good good More

by shea.rodgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Lewisville Volkswagen responded

Shea, thank you for this 5-star review of Lewisville Volkswagen! Have a stellar day!

March 14, 2024

Had a problem with the passenger side door. It was not opening properly from the inside. Service tech came out and quickly fixed it. I never got out of my car and was back on the road in about More

by tfrank58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Lewisville Volkswagen responded

We're glad to know that our service tech at Lewisville Volkswagen was able to quickly assist you. Thanks for sharing this positive experience, and we hope you'll reach out if there's anything else we can do!

March 13, 2024

Awesome service from service department. LOVED the video of service performed and needed. Good Job! More

by RIGGSJ777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
can't remember service person. But was very good
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Mar 14, 2024 -

Lewisville Volkswagen responded

We're thrilled you appreciated the video and found our service fantastic! Thanks for all your support of Lewisville Volkswagen!

March 12, 2024

Great people. Helpful. Great people positive exp er ie n ce. Tttt Ty Ty tt More

by rsiyer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2024 -

Lewisville Volkswagen responded

It was our pleasure to assist you. Thank you from all of us here at Lewisville Volkswagen!

March 12, 2024

I always get treated with respect, know I’ll get good service for my vehicle, and in a timely manner. More

by dduan8240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2024 -

Lewisville Volkswagen responded

We're glad to know you've had positive experiences with us at Lewisville Volkswagen! Ensuring our customers receive respectful and efficient service is a top priority. Thanks for your support!

March 12, 2024

Tim, Melissa and Max took excellent care of my 2019 Golf R - front brakes, new plugs and all. More

by ERIKD
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max
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Mar 12, 2024 -

Lewisville Volkswagen responded

Thanks, Erik, for stopping in for service and leaving Lewisville Volkswagen a five-star review! We are thrilled that Tim, Melissa, and Max took excellent care of your Volkswagen Golf.

March 12, 2024

Excellent attention for your personal. I satisfactory costumer, I like your work for my car. Thank you More

by andreagutierrezespina
Recommend Dealer
Yes
Employees Worked With
Jimmy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2024 -

Lewisville Volkswagen responded

Andrea, we're delighted to know you had a satisfactory experience with our team at Lewisville Volkswagen. We appreciate your feedback and look forward to serving any future needs!

March 09, 2024

Great service. Everyone is great and explained everything in detail! I love how they make a videos of your car and explain it ! More

by mariveltx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Lewisville Volkswagen responded

We're delighted to know you appreciated our detailed service and video explanations at Lewisville Volkswagen. Thanks for sharing your experience!

March 08, 2024

Melissa was very helpful and professional. They were able to work two recall issues the same day to spare me an extra trip later. Since I had to wait quite a while, they were able to find me a More

by BECKMANEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2024 -

Lewisville Volkswagen responded

We're glad to know our team at Lewisville Volkswagen was able to assist you efficiently and provide a comfortable space for you while you waited. Your feedback is greatly appreciated, thank you for sharing!

March 08, 2024

Tim took good care of me! !! The gentleman in the parts department (please forgive me I can’t remember his name) he was excellent with helping me!! More

by oakesl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2024 -

Lewisville Volkswagen responded

We're so glad to know that Tim and our parts department team were able to assist you effectively at Lewisville Volkswagen. Thanks for the positive feedback!

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