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Lewisville Volkswagen - Service Center
Lewisville, TX
935 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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935 Reviews of Lewisville Volkswagen - Service Center
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February 05, 2025
Went in for oil change and rotation, was even willing to pay for the rotation but was told no problem happy to take of it for no charge. Tires had 20 k and needed it seeing how they were not done for the fi pay for the rotation but was told no problem happy to take of it for no charge. Tires had 20 k and needed it seeing how they were not done for the first service. Got car back and no rotation done, was told didn’t need because the tread was all the same. 20k miles!!! You could look at from to back and see they needed it. They simply didn’t want to best I can figure. Next issue was it came back with engine light on from an oil change mind you. How is this not noticed before they tell you car is ready. So had to wait till they figured out what they messed up. I gave them two shots at service because I bought the car there, well out of my way to go as well, but I definitely won’t be going for a third for service or return business on buying. More
by david.lacy
Employees Worked With
January 31, 2025
Service was top tier and elite from the Service Advisor Mr. Tim providing expert level knowledge and advice along the service team making the appointment a great smooth experience. And the technician Mr. A Mr. Tim providing expert level knowledge and advice along the service team making the appointment a great smooth experience. And the technician Mr. Austin with an extremely helpful video walkthrough of the service that was being completed and with valuable knowledge about vehicle maintenance that was easy to understand and follow. Great experience More
by Tahs26
January 24, 2025
Excellent service center. Professional, prompt and friendly. Truthful assessments of your vehicle. Price efficient and no unnecessary repairs or costs. I trust them and will c Professional, prompt and friendly. Truthful assessments of your vehicle. Price efficient and no unnecessary repairs or costs. I trust them and will continue to give them my business. More
by c.k.watts
January 14, 2025
Always excellent service and they are willing to squeeze you in last minute. Knowledgeable staff and technicians you in last minute. Knowledgeable staff and technicians More
by mmti02
Employees Worked With
January 10, 2025
I have another great experience with Louisville VW staffs. They maximize my expectations. Especial Thanks to Melissa always keeps her promise & the mechanic Malik explaining clearly with details vide staffs. They maximize my expectations. Especial Thanks to Melissa always keeps her promise & the mechanic Malik explaining clearly with details video, they made my expectations above & beyond. Thank you both. More
by amira
December 28, 2024
The dealership was prompt and ready for intake of vehicle and getting me a ride home as well as notifying me upon completion of job. and getting me a ride home as well as notifying me upon completion of job. More
by T
Employees Worked With
December 07, 2024
Excellent place for the vehicle service. They did an excellent job on my car. Highly recommend this dealership for car service. They did an excellent job on my car. Highly recommend this dealership for car service. More
by malvi428
Employees Worked With
December 06, 2024
The team led by Melissa this Saturday morning was professional and efficient. The dealership was clean and new. The waiting area was fully stocked with amenities. Good experience ty to Melissa 👷🫡 professional and efficient. The dealership was clean and new. The waiting area was fully stocked with amenities. Good experience ty to Melissa 👷🫡 More
by Drivesavdub
November 27, 2024
Service was friendly, fast & great! And resolved an issued we had on the back windshield. And resolved an issued we had on the back windshield. More
by DEBRA LINN
Employees Worked With
