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Lewisville Volkswagen - Service Center
Lewisville, TX
966 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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966 Reviews of Lewisville Volkswagen - Service Center
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July 17, 2025
Horrible, non-responsive, kept my vehicle for over a month and couldn’t identify the main issue, only interested in adding parts that didn’t repair the problem month and couldn’t identify the main issue, only interested in adding parts that didn’t repair the problem More
by glvillanueva53
July 17, 2025
Setting up an appointment was easy, Tim was easy to work with and gave a good break down of what I needed done and how much I’d owe. Communication was great and service was pretty quick, he even made sure I with and gave a good break down of what I needed done and how much I’d owe. Communication was great and service was pretty quick, he even made sure I got a loaner while they had my car! 10/10 recommend I will be back More
by chanelrenae89
Employees Worked With
July 16, 2025
Liam and the service department were prompt, communicative, accommodating and did great work on my vehicle. communicative, accommodating and did great work on my vehicle. More
by Kgleason81
July 15, 2025
The entire Team at Lewisville VW always goes above and beyond. Thank you again specifically to Melissa, Michael, and Hussain for all your help with our VW last week! beyond. Thank you again specifically to Melissa, Michael, and Hussain for all your help with our VW last week! More
by Jgibson795
July 12, 2025
Thanks Lewisville Volkswagen for taking great care of my VW Beetle! Melissa Ortiz is a great Sevice Advisor. Knowledgeable, friendly, and helpful. Thanks to Joey, my Service Tech. for help on my most rec VW Beetle! Melissa Ortiz is a great Sevice Advisor. Knowledgeable, friendly, and helpful. Thanks to Joey, my Service Tech. for help on my most recent visit. Great work everyone. More
by Netdragon1
July 11, 2025
The car had a few issues which the Dealership was able to correctly diagnose and address. Pricing was as agreed with work completed on schedule. Melissa took time out to keep me advised of the status and i correctly diagnose and address. Pricing was as agreed with work completed on schedule. Melissa took time out to keep me advised of the status and issues. More
by Hahans
Employees Worked With
July 10, 2025
I had a pleasant experience at Lewisville VW last week when I had a service appointment. Michael was my service advisor and he made the whole process very easy for me. The coordination was top notch and h when I had a service appointment. Michael was my service advisor and he made the whole process very easy for me. The coordination was top notch and his customer service was excellent. More
by sri.gandikota3
Employees Worked With
Michael Ehrichs
July 10, 2025
Was able to get an appt with 1 day notice Vehicle was ready as promised Service team did great communicating Very positive experience! ready as promised Service team did great communicating Very positive experience! More
by dajeffer
Employees Worked With
July 10, 2025
When we first starting doing business with them in 2006. At that time the business was great, but has gone down hill. They up charge and sneak in unnecessary extras that they did not do before. On this visi At that time the business was great, but has gone down hill. They up charge and sneak in unnecessary extras that they did not do before. On this visit all I requested was two new tires and a new battery. I knew it would cost a little more, but it was worth it to know they would do the job right. But after my service of inflated parts pricing they added an additional $40 tire changing fee. So the $200+ for each tire and the $200+ labor was not enough? Completely unnecessary! More
by robert.vaughan
Employees Worked With
