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Lewisville Volkswagen
Lewisville, TX
2,649 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Showing 2,649 reviews
September 12, 2021
We had such a great experience at Lewisville Volkswagen! Everyone was so friendly and we were so thankful for such a smooth and stress free process! We will absolutely be back to purchase another! Everyone was so friendly and we were so thankful for such a smooth and stress free process! We will absolutely be back to purchase another! More
by Kacie Carey
September 11, 2021
Waited 2.5-3hrs for an oil change. I should have been told upon arrival how long the wait was so I could have made the decision to wait or not. Took one week to make the appointment as I would leave voic told upon arrival how long the wait was so I could have made the decision to wait or not. Took one week to make the appointment as I would leave voice-mails for the service department and no one would call me back. Kept calling at different times throughout the week. More
by JBAILEY4501
Verified CustomerEmployees Worked With
September 11, 2021
I have been taking my GTI to this location for 3 or 4 years now and always have a good and painless experience. Tim Larsen is the best advisor. Makes sure his customers are taken care of and happy. years now and always have a good and painless experience. Tim Larsen is the best advisor. Makes sure his customers are taken care of and happy. More
by taylorsigmund10
Employees Worked With
September 10, 2021
It was easy and professional. I had to bring it back because there was a hose not attached back and it sounded like a race car. When I brought it back they were polite and professional. Then when they because there was a hose not attached back and it sounded like a race car. When I brought it back they were polite and professional. Then when they found the problem & were up front and confirmed my thought that I was not hearing things! More
by LHARVILL57
Employees Worked With
September 10, 2021
The best dealership I have ever worked with. It was quick and painless. Chris R. , Lee, and Kastriot made the experience unforgettable. Will be back. and painless. Chris R. , Lee, and Kastriot made the experience unforgettable. Will be back. More
by munyrmustafa
September 10, 2021
I was very pleased with Omar and Chris’s service in making the process very smooth and easy. I would definitely recommend to my friends. making the process very smooth and easy. I would definitely recommend to my friends. More
by Karthik
September 10, 2021
Great car buying experience. Jason was very helpful and was not pushy on anything. He allowed us to look at the cars we were interested in and made the process stress free. was not pushy on anything. He allowed us to look at the cars we were interested in and made the process stress free. More
by knighticeman2
September 09, 2021
Guillermo was the best! He went above and beyond to make the experience all around wonderful. I was in and out in no time! Thank you Gmo! the experience all around wonderful. I was in and out in no time! Thank you Gmo! More
by J_ALANIZ07
Employees Worked With
September 08, 2021
Great place, great service! They treat me like family! They put themselves in my shoes when recommending services. I never feel like they are all about the money. They put themselves in my shoes when recommending services. I never feel like they are all about the money. More
by MICKEYD55
September 08, 2021
Overall experience was good - probably need a checklist of process when you are buying a car and be very specific on the time the whole process takes of process when you are buying a car and be very specific on the time the whole process takes More
by Juan Marin
