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Lewisville Volkswagen
Lewisville, TX
2,646 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Showing 2,646 reviews
October 27, 2021
It was a pleasant experience. We ran into a hiccup but they gave us full customer service and left the dealership happy they gave us full customer service and left the dealership happy More
by endozoedgar
October 27, 2021
Sales Rep David Maloy was awesome in assisting me with my new vehicle purchase and process was very seamless and overall great customer service from front lobby to finance manager. Definitely will let others new vehicle purchase and process was very seamless and overall great customer service from front lobby to finance manager. Definitely will let others know to check Bobby Beck’s Lewisville out for all their car and service needs!! More
by Christina
October 26, 2021
I brought my car in for a radio issue. The technician went the extra mile and contacted the manufacturer to get a resolution. He gave me a thorough explanation on what had to be done to fix my problem. went the extra mile and contacted the manufacturer to get a resolution. He gave me a thorough explanation on what had to be done to fix my problem. More
by DAMTEXAN819
October 26, 2021
Amazing very helpful. They helped carry my things to the car as well while having my grand baby.. Service was on time.. car as well while having my grand baby.. Service was on time.. More
by ROCKIELASHA
Verified CustomerOctober 26, 2021
The business practices of Lewisville Volkswagen were upfront and excellent. They were professional and efficient. upfront and excellent. They were professional and efficient. More
by Noa.armec
October 25, 2021
Not satisfied. I purchased a vehicle that started making noise the day after purchase. Found out it was the tire and because it only had only 2 lug nuts on it when it needs 5...I was assured the mechanic ch noise the day after purchase. Found out it was the tire and because it only had only 2 lug nuts on it when it needs 5...I was assured the mechanic checked everything and changed the sensor. apparently he didn’t check to good. Then the car needed $2500 of work done to it. None of which the mechanic corrected. I feel like they took this car as a trade and immediately put it up for sale without any maintenance. That is poor service More
by d74godchild
Employees Worked With
October 25, 2021
Great staff. Professional kind and helpful. Have no complaints and don't think you will have any. Thanks complaints and don't think you will have any. Thanks More
by Mija100510
October 24, 2021
Lewisville VW always takes care of its customer! Darin McKinney is my go to tech and Melissa Ortiz takes care of me in Service! McKinney is my go to tech and Melissa Ortiz takes care of me in Service! More
by BJ.MINER
October 24, 2021
This was the best experience we ever had with any dealership. It only took us two hours for the entire process! The whole team was so professional and understood exactly what we were looking for. Gui dealership. It only took us two hours for the entire process! The whole team was so professional and understood exactly what we were looking for. Guillermo at sales and Chris at finance were both super friendly and knowledgeable. We highly recommend this dealership and would come back when we need another in the future! More
by Jason C.
October 23, 2021
I bought a used car, they didn’t aware me about missing parts from the vehicle also some dents, really disappointed. In their carfax advertisement they hide those areas intentionally I can feel. You don’t parts from the vehicle also some dents, really disappointed. In their carfax advertisement they hide those areas intentionally I can feel. You don’t find honest there. But they say we sell as it is. More
by SAM
