Lewisville Mitsubishi
Lewisville, TX
236 Reviews of Lewisville Mitsubishi
Excellent Will be back Sales and service or impeccable Lewisville Mitsubishi pays attention to details and because they want you back as a customerFifth vehicle Will be back Sales and service or impeccable Lewisville Mitsubishi pays attention to details and because they want you back as a customerFifth vehicle purchase from them More
Great experience I went Lewisville Mitsubishi to have my transmission looked at due to shifting issues. I found out the control module needed to be reprogrammed. I d I went Lewisville Mitsubishi to have my transmission looked at due to shifting issues. I found out the control module needed to be reprogrammed. I didn't have to wait long to have it fixed and my car runs like new. More
Customer since 2005 I have been buying my cars from the Autoplex since moving to the Lewisville area. The sales group and the service dept. always come through for me - e I have been buying my cars from the Autoplex since moving to the Lewisville area. The sales group and the service dept. always come through for me - even when I am not at my best as a customer. Everyone has always been helpful, friendly and courteous. I am a senior citizen and they go out of their way to accommodate me and guide me whether it’s purchasing a new car or keeping up on the maintenance of the car I am driving - which is always a Mitsubishi bought from them. It’s ‘one stop shopping’ at it’s best. Thanks to EVERYONE! More
Great experience. Professional and friendly staff, great new location that is modern and clean. Not only do they service your car, they also wash it for you! Great ext Professional and friendly staff, great new location that is modern and clean. Not only do they service your car, they also wash it for you! Great extra touch I really appreciate. More
Excellent service and experience highly recommended would come back for regular maintenance and service repair when needed kept me info on the status of work being done and experience highly recommended would come back for regular maintenance and service repair when needed kept me info on the status of work being done to my vehicle More
Willingness to listen and work with a customer. The first time I went into Lewisville Mitsubishi, I thought it'd be just like any other dealership and an experience filled with frustration. My first The first time I went into Lewisville Mitsubishi, I thought it'd be just like any other dealership and an experience filled with frustration. My first experience was with Mike Rice, a sales agent. Mr. Rice listened to what I had to say about both my credit, how much I had to work with and what I was attempting to accomplish. Mr. Rice was so knowledgeable about the product and both he and the Finance department worked to get me into the best vehicle possible with the best payment plan possible. They were even able to work with some of my limitations. But I rolled out of the dealership with a brand new 2019 Mirage G4. I could not ask for a better car, it fits my needs, get's great gas mileage and looks great and works for rebuilding my credit which was my goal in the first place. So I have a wonderful reliable car because of Mr. Rice and his willingness to listen and work with me. These are the best qualities to have in a sales agent. During the process of my first encounter with Mr. Rice, my Mother happened to be with me. She told Mr. Rice that she had a Saturn Vue. Mr. Rice told us at that time that the dealership also dealt with GM parts and that the Saturn Vue used those parts. A few days ago, my Mother's car broke down and the starter went out. Remembering what Mr. Rice had said to us when I bought my car, I went to the parts department. I was able to get an estimate from Mr. Cruz along with some helpful advice. The dealership even allowed the car to be towed to the location and stored temporary as they had room. A big thanks to Rachil Ellison for that. The agents and people here all listen to what you have to say and work with you to accomplish your goal. This dealership has my utmost loyalty. I can't say enough good things and how kind they were each time I've gone in. If you want to buy a car, come here, if you need a car repair, come here. Talk to them, they will help you find good solutions to your issues. Charles. O. More
Outlander PHEV Smooth transaction for the purchase of our brand-new hybrid SUV. Alec took great care of us and made sure the car was ready to go when we arrived f Smooth transaction for the purchase of our brand-new hybrid SUV. Alec took great care of us and made sure the car was ready to go when we arrived for our purchase. We appreciated the way Alec was no-pressure and no-hassle. We met him first at the Hurst location and he was very knowledgeable about the vehicle and gave us a lot of information. We were just doing research, and he was genuinely no pressure at all. Later when we decided we wanted to purchase the vehicle, we went back to this salesperson because we appreciated the way he had previously interacted with us. After the purchase we needed help with some additional paperwork, and Alec and Nick both graciously assisted us by providing the necessary documents. Both Alec and Nick were great to work with! Thank you! More
Excellent Always helpful and friendly would highly recommend this dealer and service. Great price and no pressure. Professional and made us both comfortable. Ge Always helpful and friendly would highly recommend this dealer and service. Great price and no pressure. Professional and made us both comfortable. Gerardo is awesome. More
Great experience & no hassle! It was so quick and easy to purchase a vehicle at Lewisville Mitsubishi! I bought several vehicles from this dealership and it’s always been a great It was so quick and easy to purchase a vehicle at Lewisville Mitsubishi! I bought several vehicles from this dealership and it’s always been a great experience. Gerarado was helpful and able to answer all my questions. The entire process was painless . I would definitely recommend this dealership to anyone. More
worst experience ever had Hope I could give a zero star. Made a deal with them through email, drove my car to make the trade in. Took a total 18 hrs round way driving to the Hope I could give a zero star. Made a deal with them through email, drove my car to make the trade in. Took a total 18 hrs round way driving to the dealership from another state, found out the promised car has serious issue. I was willing to see if any other cars in their lot that I am interested in, and possibly we could make the deal from one of those. The sales person was not helpful, and they seem not interested, they don't even let me negotiate for the price, and put some extra charge on that. They only wanna sell me the problem car. Wasted $200 on the gas and put 1300 miles on my car. Don't waste your time and money if you are driving from another state or city. Don't trust them before you actually see the car. More