Levittown Ford - Service Center

My father went back because he had gotten a nail in his tire; he was so sweet and did everything he could to help my father. I really appreciate his excellent customer service and patience, truly had a gre tire; he was so sweet and did everything he could to help my father. I really appreciate his excellent customer service and patience, truly had a great experience. More

Being a owner of a Limited Edition Shelby GT, it is often very confusing to service.. As people usually cannot identify the performance parts easily. Michele Wynne at Levittown Ford was very patient to list very confusing to service.. As people usually cannot identify the performance parts easily. Michele Wynne at Levittown Ford was very patient to listen and made sure the correct parts are installed by the technician. I would highly recommend this service center. More

After experiencing an emergency service problem, Vincent accepted my call and acted upon my questions. He followed up with me two days later and assured me that reimbursement would be taken care of. Two d accepted my call and acted upon my questions. He followed up with me two days later and assured me that reimbursement would be taken care of. Two days later I received the towing reimbursement. Vincent has also promised to look into the way emergency service is delivered by this dealership. More

I purchased a new C-Max Energi. I received a very good price but the process to receive the vehicle was horrible. I was very disappointed until I spoke with Michele Wynne at the Service Center. Her positi price but the process to receive the vehicle was horrible. I was very disappointed until I spoke with Michele Wynne at the Service Center. Her positive attitude and attention for the customer should be used in a training video for the rest of the staff. Ms. Wynne took time to explain what went wrong with the delivering of my vehicle and the delivery of accessories that I ordered. I appreciated speaking to someone who actually cares about the customer. More

Mr. Gallway is the ultimate customer service person. He is polite, friendly, an advocate for the customer, and supportive of special requests. I was so impressed with him that I told everyone I saw that da is polite, friendly, an advocate for the customer, and supportive of special requests. I was so impressed with him that I told everyone I saw that day (November 9, 2013) how great he was. My thanks to Mike! More

As a female customer, it is great to have a woman service advisor. Michele is very informed and helpful; always willing to hear my concerns and understanding. She is always willing to listen to my c service advisor. Michele is very informed and helpful; always willing to hear my concerns and understanding. She is always willing to listen to my concerns and responds promptly and accurately. She made sure the mechanic knew exactly what my complaint was and even personally checked the car with me to make sure the problem was gone. It's nice that when I call she knows who I am and is always so pleasant, honest and fair. She is the best employee I have encountered at Levittown Ford. Michele makes the aggravating task of bringing a car in for service a pleasure. It is comforting to deal with the same employee and to know you will get your car fixed and not be taken advantage of; that feeling that brings you back time and time again. Finally a customer service advisor that actually advocates for the customers. Levittown Ford make sure you don't lose this valuable employee! More

I am new to Nassau County and was looking for a Ford Service Department to bring my 2005 Ford Mustang to for service. My car had a bad shimmy in the front end and was loosing anti-freeze. Michelle Wynne Service Department to bring my 2005 Ford Mustang to for service. My car had a bad shimmy in the front end and was loosing anti-freeze. Michelle Wynne was very attentive to my problems. Not only did she get as much as she could covered under my extended warranty, but she called me frequently to keep me informed of the progress since parts needed to be ordered. I had surgery while my car was in for service and was unable to drive to pick up my car, so Michelle told me to rest assured that my car would be kept their at no additional charge until I could retrieve it (which was only a week later.) When I got clearance from my doctor to drive, Michelle had an employee of the service department pick me up at the train station so that I could get to the dealer and pick up my car. I have dealt with other Ford Service Departments, but never a department nor a service writer who went so above and beyond my expectations! I will continue to service my mustang at Levittown Ford and I would highly recommend it to anyone looking for a great place to service their car! Thank you Levittown Ford and Thank you Michelle Wynne!! More

From the moment I walked in the door Michelle Was From the moment I walked in the door Michelle Was beyond helpful !!! I've honestly had problems With previous managers and the Communication, And From the moment I walked in the door Michelle Was beyond helpful !!! I've honestly had problems With previous managers and the Communication, And with Michelle that wasn't an issue at all. She Made sure all my needs were met. She is very Professional!!! I broight my 2013 Escape in For my 15,000 mile tune up, oil change and an issue I had with my radio and Michelle made sure I didn't Get my car back until everythjng was working 100%. I can't talk highly enough of Michelle and the staff over At Levittown Ford. You guys have a life time customer Both at sales and service!! Thank you again! More

A+ (again) I have purchased a 2012 Explorer back in A+ (again) I have purchased a 2012 Explorer back in Jan of 2012. I'm so pleased with the consistency your service department provides. The servic A+ (again) I have purchased a 2012 Explorer back in Jan of 2012. I'm so pleased with the consistency your service department provides. The service advisor, climate and team approach is obviously. I would like to mention the young man "Erik" who is the porter at Levittown Ford Service Center. I have met him twice and each event he is very self-motivated, courteous, pleasant and as the first person/face of your service center he sets a very positive tone without even knowing. Keep it up Levittown Ford as you've stood by your word when I made the purchase. I'm an a true fan of your dealership! Thomas Dodenhoff More

From the minute I walked in the customer service reps were on point. I dealt with Michele Wynne who walked me through the service. I needed my 10,000 check with an oil change and Michele directed me to were on point. I dealt with Michele Wynne who walked me through the service. I needed my 10,000 check with an oil change and Michele directed me to a package that was both suitable and economical. I will definitely return for all my future service needs. More