Levittown Ford

Bought a used Ford Raptor there and very happy with the dealership. They were very helpful and would recommend them to purchase a vehicle dealership. They were very helpful and would recommend them to purchase a vehicle More

I am writing to express my extreme dissatisfaction and disappointment with the deceptive practices I encountered while leasing a Ford Bronco at your dealership. I specifically requested a Ford Bronco Out disappointment with the deceptive practices I encountered while leasing a Ford Bronco at your dealership. I specifically requested a Ford Bronco Outlander but was given a Bronco Outer Banks instead after signing the lease. There is a clear difference in size between the Outlander and the Outer Banks that I was given. It was dark when I picked up the vehicle, because of which, the size of the vehicle was not immediately apparent. When I returned the next day to express my dissatisfaction, I was told to provide additional funds, without specifying the additional amount necessary to obtain my desired vehicle. Additionally, throughout the process, the salesperson assured me that maintenance and coverage would be provided for the entire lease term. However, after signing the lease, the manager contradicted this assurance, stating that the maintenance and coverage would only last for one year. This bait-and-switch tactic is unacceptable, leaving me feeling misled and exploited. Such actions reflect poorly on the integrity and professionalism of your dealership. When a person walks into a dealership, there is an expectation that they will be treated fairly and respectfully. The sales force employed at your dealership lack integrity and honesty in their practices, as I am now stuck in a 3-year lease in an undesired vehicle, which I am certain, is a vehicle that you simply wanted removed from your lot. Further, I specifically requested a 2-year lease term but was told that it could not be obtained. I am certain that I am not the only complainant as the deceptive practice was presented so seamlessly. I am hereby sending a copy of this letter to the Attorney General of the State of New York and the Mayor of Hempstead. More

Turned in my 2022 Explorer for a new 2025. Luis and the Levittown team make it one of the easiest transactions. Luis got me a great price and the vehicle I wanted. They took care of everything Luis and the Levittown team make it one of the easiest transactions. Luis got me a great price and the vehicle I wanted. They took care of everything. Delivered the car on time. More

Working with Zaid on a remote purchase was an exceptional experience. He's communicative, honest, and attentive to the smallest details and requests. Attributes that are appreciated in-person, but essential experience. He's communicative, honest, and attentive to the smallest details and requests. Attributes that are appreciated in-person, but essential when working from afar. I can't recommend Zaid enough; I hope Levittown Ford acknowledges his contributions. Thank you Zaid! More

I thoroughly enjoyed working with Brad. He was helpful and knowledgeable with a very kind manner. I highly recommend contacting Brad to assist with your next car purchase. He was helpful and knowledgeable with a very kind manner. I highly recommend contacting Brad to assist with your next car purchase. More

Zaid was very polite and accommadating. He knew the the product well and was very patient and did not put pressure on us to make a sale right away. Rob in finance was also very helpful wit He knew the the product well and was very patient and did not put pressure on us to make a sale right away. Rob in finance was also very helpful with the process. Good job by Levittown Ford ! More

The best customer service I ever have in Long Island! Leo is excellent and patient in assisting and answering any questions. He is very knowledgeable in any Ford models we ask. Leo is excellent and patient in assisting and answering any questions. He is very knowledgeable in any Ford models we ask. More