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Levittown Ford
Levittown, NY
768 Reviews
Levittown Ford is Long Islands newest Ford Dealership and a proud member of the VIP Auto Group, that has a rich tradition right here on Long Island.With the purchase or lease of every New & CPOV vehicle you get the VIP+ program which includes Free Lifetime Service Loaner Vehicles, Free Lifetime NYS Inspections, Free Lifetime Oil & Filter Changes, Free Lifetime Rescue & Towing, Free Lifetime Courtesy Shuttle, and so much more. Since 1957 we have been happy to say "We Will Satisfy You!!" Come down, let us show you!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 768 reviews
January 04, 2025
I am writing to express my extreme dissatisfaction and disappointment with the deceptive practices I encountered while leasing a Ford Bronco at your dealership. I specifically requested a Ford Bronco Out disappointment with the deceptive practices I encountered while leasing a Ford Bronco at your dealership. I specifically requested a Ford Bronco Outlander but was given a Bronco Outer Banks instead after signing the lease. There is a clear difference in size between the Outlander and the Outer Banks that I was given. It was dark when I picked up the vehicle, because of which, the size of the vehicle was not immediately apparent. When I returned the next day to express my dissatisfaction, I was told to provide additional funds, without specifying the additional amount necessary to obtain my desired vehicle. Additionally, throughout the process, the salesperson assured me that maintenance and coverage would be provided for the entire lease term. However, after signing the lease, the manager contradicted this assurance, stating that the maintenance and coverage would only last for one year. This bait-and-switch tactic is unacceptable, leaving me feeling misled and exploited. Such actions reflect poorly on the integrity and professionalism of your dealership. When a person walks into a dealership, there is an expectation that they will be treated fairly and respectfully. The sales force employed at your dealership lack integrity and honesty in their practices, as I am now stuck in a 3-year lease in an undesired vehicle, which I am certain, is a vehicle that you simply wanted removed from your lot. Further, I specifically requested a 2-year lease term but was told that it could not be obtained. I am certain that I am not the only complainant as the deceptive practice was presented so seamlessly. I am hereby sending a copy of this letter to the Attorney General of the State of New York and the Mayor of Hempstead. More
by JKingRoy
Employees Worked With
Jay Naureus
December 12, 2024
Turned in my 2022 Explorer for a new 2025. Luis and the Levittown team make it one of the easiest transactions. Luis got me a great price and the vehicle I wanted. They took care of everything Luis and the Levittown team make it one of the easiest transactions. Luis got me a great price and the vehicle I wanted. They took care of everything. Delivered the car on time. More
by dkornfeld
November 28, 2024
Working with Zaid on a remote purchase was an exceptional experience. He's communicative, honest, and attentive to the smallest details and requests. Attributes that are appreciated in-person, but essential experience. He's communicative, honest, and attentive to the smallest details and requests. Attributes that are appreciated in-person, but essential when working from afar. I can't recommend Zaid enough; I hope Levittown Ford acknowledges his contributions. Thank you Zaid! More
by Devin
Employees Worked With
November 12, 2024
I thoroughly enjoyed working with Brad. He was helpful and knowledgeable with a very kind manner. I highly recommend contacting Brad to assist with your next car purchase. He was helpful and knowledgeable with a very kind manner. I highly recommend contacting Brad to assist with your next car purchase. More
by erin
October 25, 2024
Zaid was very polite and accommadating. He knew the the product well and was very patient and did not put pressure on us to make a sale right away. Rob in finance was also very helpful wit He knew the the product well and was very patient and did not put pressure on us to make a sale right away. Rob in finance was also very helpful with the process. Good job by Levittown Ford ! More
by steverichman23
October 22, 2024
The best customer service I ever have in Long Island! Leo is excellent and patient in assisting and answering any questions. He is very knowledgeable in any Ford models we ask. Leo is excellent and patient in assisting and answering any questions. He is very knowledgeable in any Ford models we ask. More
by Qingnachen2012
October 20, 2024
DON’T BUY ANY FORD COMERCIAL VEHICLES SUCH FORD TRANSIT OR ANY OTHERS YOU WILL LOSE YOUR BUSINESS,HOUSE OR ANYTHING RELATED YOUR BILLS DUE,SERVICE IS USELESS THEY WILL KEEP YOU OUT OF BUSINESS AND UNEMPLOY OR ANY OTHERS YOU WILL LOSE YOUR BUSINESS,HOUSE OR ANYTHING RELATED YOUR BILLS DUE,SERVICE IS USELESS THEY WILL KEEP YOU OUT OF BUSINESS AND UNEMPLOYED FOR LONG TIME WITHOUT NOTICING WITH LIES AND EXCUSES.GET A SPRINTER VAN(Mercedes)OR FREIGHTLINER THEY ARE MORE RELIABLE.THATS WHY FORD TRANSIT CAN NOT HOLD THE BOOK VALUE,THE NEW COST ARE NEAR $80G AFTER 8mo COST VALUE IS ABOUT $42G MORE THEN HALF. More
by Vinny
Employees Worked With
Jeffrey
October 03, 2024
General Manager of Ford Levittown, Charles Ricottoni, please hear me at least through Reviews. Thank you, On August 30, 2024, I gave my truck to Ford Services for a guaranteed repair of my transmiss please hear me at least through Reviews. Thank you, On August 30, 2024, I gave my truck to Ford Services for a guaranteed repair of my transmission. This car is my only source of income as a single mother of 3. I waited over a month to get a loan for this car. My Ram 1500, 2021 only had 34,000 miles. It was new and beautiful. This truck was keeping my entire business afloat. Without this income i have no way to take care of my family. On September 16th, I was informed by Ford that my car had crashed in the streets of NY and declared a total loss (by incident report made by local police). I was told not to worry about anything, they will handle the insurance and make sure I have a car. On September 28th they called me to say they wanted their loaned car back - which was supposed to be with me until the end of October. I kindly asked for them to extend the time for the loaned car as I had no truck, my insurance still hadn't been figured out (as promised by them), and i had no new financing. Nothing but stress. The next day a very hostile lady called me curing and yelling claiming I was keeping their car “hostage”, and that they were not responsible for my total loss car. She threatened to report me to the police if I didn't return the car immediately. It was the evening and I lived 1 hour away from the place and would have no car to come back home with. She called me a liar saying they didnt crash my truck. How is that true? Who crashed my car, Charles? If i left it at your service and one of your employees are cursing at me saying they didnt do it then who did? I called her managers and they kindly allowed me to return the car the next day. The following morning nobody tried to hear me, help me or understand me. General Manager of Ford Charles Riccotoni met with me and ignored me totally. He said this had nothing to do with Ford in a very arrogant and condescending tone. Now let's think logically, if I gave my truck to Ford over a month ago and now that said truck is totaled and gone, whose fault is it? If it was in the responsibility of Ford and they messed up its not their fault? Instead of reasoning with me they instead tried to sell me one of their own trucks. Even if I wanted to, because I bought this car a year ago my credit score is still down, so I wouldn't get approval. No help was offered whatsoever. So, Charles, from what I have gathered here, Ford service believes it is fair to crash and destroy a person's car, send one of their employees to scream and curse at them and offer no help or compensation in return. This is extremely disappointing as I thought Ford was a big car company that takes care of their reputation. More
by Mehriban
Employees Worked With
Other Employees :
Dan Krauciunas
September 18, 2024
I am glad that the service is good. The parts department is very disappointing. I have not received a response despite sending pictures of a damaged product and calling and emailing. The parts department is very disappointing. I have not received a response despite sending pictures of a damaged product and calling and emailing. More
by curbestone
Employees Worked With
Person not lisDated
September 01, 2024
Rob was wonderful and so was Brad Very helpful with everything. Made the purchase an easy wonderful experience. Will definitely recommend Levittown Ford to my friends and family if they are looking for everything. Made the purchase an easy wonderful experience. Will definitely recommend Levittown Ford to my friends and family if they are looking for a new car. Thank you Joanne More
by Joannepousson
