Lester Raines Imports
South Charleston, WV
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425 Reviews of Lester Raines Imports
Excellent service department! I have purchased vehicles from Raines Imports for over 15 years, and the service department is excellent. They always get to my work quickly, and I n I have purchased vehicles from Raines Imports for over 15 years, and the service department is excellent. They always get to my work quickly, and I never feel like they advise unnecessary work. I recommend them to everyone. More
Attention to details Service was excellent, friendly staff, always helpful and excellent product. Honda sells itself; this the 3rd pilot we've purchased and I believe the Service was excellent, friendly staff, always helpful and excellent product. Honda sells itself; this the 3rd pilot we've purchased and I believe the 5th Honda. More
Total care with no hassles. Just drop off your car and they totally take care of everything every time and the prices are great. They have cheerful and reliable service. Just drop off your car and they totally take care of everything every time and the prices are great. They have cheerful and reliable service. More
Excellent I had an oil change and a state inspection. Was in and out in 30 minutes. Amazing! Even though there was construction going on, there was a comforta I had an oil change and a state inspection. Was in and out in 30 minutes. Amazing! Even though there was construction going on, there was a comfortable place to sit and coffee to drink. More
Wonderful Experience Tim Russell was absolutely wonderful in assisting with the entire purchase process. Tim is very knowledgeable and I didn't feel pressured at all to ma Tim Russell was absolutely wonderful in assisting with the entire purchase process. Tim is very knowledgeable and I didn't feel pressured at all to make a purchase. More
Great! The service dept always takes excellent care of my vehicle. I trust their service! I would recommend to my friends and family for service and sales. The service dept always takes excellent care of my vehicle. I trust their service! I would recommend to my friends and family for service and sales. More
Pre trip checkup Efficient and friendly made up for the disruption of remodeling to entire dealership. Had auto checked out before beginning summer travels. Also had Efficient and friendly made up for the disruption of remodeling to entire dealership. Had auto checked out before beginning summer travels. Also had fog light checked after being hit by a bird. Mechanic found a hairline crack that I had missed More
My experiences with the staff of Lester Raines My research, test driving and final negotiations were pleasant, informative and a real joy. Thanks for helping make purchasing a new vehicle a pleasan My research, test driving and final negotiations were pleasant, informative and a real joy. Thanks for helping make purchasing a new vehicle a pleasant one. More
Service experience I had a persistent rattle, and needed my tires rotated. Seems they had had problems with the rattle, so that was an easy fix. They rotated the tires I had a persistent rattle, and needed my tires rotated. Seems they had had problems with the rattle, so that was an easy fix. They rotated the tires, but did not check the air pressure in tires, had to stop and get air in tires. Not critical, but I thought they would have checked the pressure after rotating. More
They really worked with me. I came in thinking I had it all figured out and loaded with hours of internet reviews / pricing info....and Tim helped me get a surprising deal on an I came in thinking I had it all figured out and loaded with hours of internet reviews / pricing info....and Tim helped me get a surprising deal on an even nicer vehicle. More