Lester Raines Imports
South Charleston, WV
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424 Reviews of Lester Raines Imports
Always a Great Experience! This is a great Mazda dealership! This is my 2nd Mazda from this dealership. Because of the great service and support I received from Sam Johnson wh This is a great Mazda dealership! This is my 2nd Mazda from this dealership. Because of the great service and support I received from Sam Johnson when I bought my first Mazda (CX5), I went back to this dealership when I outgrew my CX5 and upgraded to the CX9. He did not disappoint on this second purchase. He made the buying experience enjoyable. More
An overall great experience. All of the guys who work in the service department are wonderful. They were helpful and took the time to answer all of my questions and show me what w All of the guys who work in the service department are wonderful. They were helpful and took the time to answer all of my questions and show me what was broken and needed to be fixed. The guys in the parts department were extremely helpful and were able to get the part ordered and put onto my car in a more than reasonable amount of time. They were also able to get my car fixed and back up and running in a matter of hours even though they had to work me into the schedule because they weren't sure when the part would be in so we couldn't make an appointment. I am ALWAYS completely satisfied with my entire experience whenever I need to service my vehicle at Lester Raines. More
mechanic went the extra mile the mechanic, Alicia, who did the service on my Civic SI, went above and beyond with her job. The entire staff is very friendly, knowledgeable and h the mechanic, Alicia, who did the service on my Civic SI, went above and beyond with her job. The entire staff is very friendly, knowledgeable and helpful. I will always use Lester Raines service for my Civic SI. More
2019 Mazda 6 Tim Russell did an excellent job at helping me with my new car. He went above and beyond to make sure my buying experience was easy! He had everything Tim Russell did an excellent job at helping me with my new car. He went above and beyond to make sure my buying experience was easy! He had everything ready to go when I got to the dealership. I will definitely recommend him to anyone I know! More
Recall - airbag module Got stuck in construction and knew I would be late for 1p appointment. Explained problem and I offered to reschedule. I was advised to come on in an Got stuck in construction and knew I would be late for 1p appointment. Explained problem and I offered to reschedule. I was advised to come on in and they would work me in. Got therke at 125p and was out in no time. Thanks so much for the rxperience More
Purchase/Lease I love Joe Pauley!! Have purchased/leased many cars with Joe - so professional and knowledgeable. The service department is always helpful and courteo I love Joe Pauley!! Have purchased/leased many cars with Joe - so professional and knowledgeable. The service department is always helpful and courteous. Thank you. More
Honda recall Brought my Odyssey in for recall. Didn’t expect to wait 1 1/2 hours. Was told it would be about 45 min. However, I was very happy that they took care Brought my Odyssey in for recall. Didn’t expect to wait 1 1/2 hours. Was told it would be about 45 min. However, I was very happy that they took care of recall issue and on their own initiative ordered part (at no cost as it was covered under warranty) to fix something else that kept a dash symbol lighted all the time. The service was friendly and except for long wait time, I was very satisfied. More
First time ever. I truly enjoyed a new vehicle purchase! From the moment I stepped into the dealership, I was greeted with open, friendly respect by all employees. Kurt was so knowledgeable on the vehicle I From the moment I stepped into the dealership, I was greeted with open, friendly respect by all employees. Kurt was so knowledgeable on the vehicle I wanted. He answered all of my questions and concerns quickly and respectfully. Kurt need no assistance to answer the questions. No waiting around to get an answer. Product knowledge by a salesperson makes the sale goes quickly and professionally: great dealership with great salespeople. More
Awesome The dealer was amazing and knew what he was doing. He was friendly and took his time explaining any questions that I have for him. Great atmosp The dealer was amazing and knew what he was doing. He was friendly and took his time explaining any questions that I have for him. Great atmosphere More
Have had nothing but good experiences at Lester Raines Honda I have personally purchased three cars from Lester Raines, both Honda(2) and Mazda(1) and my parents another 4 over the years. We had nothing but posi I have personally purchased three cars from Lester Raines, both Honda(2) and Mazda(1) and my parents another 4 over the years. We had nothing but positive experiences over probably 25 years of service from them. they are personal, polite and honest in their conversations. No gimmicks or fast talking. More