Back

Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,199 Reviews

1,199 Reviews of Lester Glenn Subaru - Service Center

Sort by
September 27, 2023

Very professional staff - suggestions were made regarding my vehicle but there was no pressure to get them for right away. My vehicle was done in a timely manner More

by livi1703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember their names
Sep 28, 2023 -

Lester Glenn Subaru responded

Hi livi1703, Thank you for sharing your experience with our team! We're glad to hear that suggestions were made regarding your vehicle without pressure and that your vehicle was serviced in a timely manner! If you have any more feedback or if there's anything else you'd like to share in the future, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

September 27, 2023

Fabulous customer service; very organized. Pleasant waiting room; strong service department. Very attentive and eager to please. More

by RIYOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Lester Glenn Subaru responded

Hi RIYOUNG, Thank you for your kind words! We're thrilled to hear that you received fabulous customer service and found our service department to be excellent! Providing a pleasant waiting room and attentive staff is important to us, and we're always eager to please! If you have any more feedback or need assistance in the future, please feel free to let us know! Happy Driving, The Lester Glenn Subaru Team

September 27, 2023

I’m very pleased with this dealership based on the ease of making appointments, valet, computer system and of course Nicole D at the front desk. More

by JERSEYMOM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Leifer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Diamano
Sep 28, 2023 -

Lester Glenn Subaru responded

Hi JERSEYMOM0, We're delighted to hear about your satisfaction with our team, especially the ease of making appointments, valet service, computer system, and Nicole! Providing a seamless experience for our customers is important to us, and your feedback is greatly appreciated. If you have any more feedback or need assistance in the future, please feel free to let us know. Happy Driving, The Lester Glenn Subaru Team

September 26, 2023

The service center was great. Timing was fine actually less than I had anticipated. Look forward to coming back at the end of December. More

by MBREEZY53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Lester Glenn Subaru responded

Hi MBREEZY53, Thank you for your positive feedback about our service center! We're pleased to hear that the timing was convenient for you, and we look forward to welcoming you back at the end of December! If you have any questions or need assistance in the meantime, don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

September 25, 2023

everyone was pleasant, and well educated. i will be recommending lester glenn to all my friends More

by KCHRISTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Lester Glenn Subaru responded

Hello KCHRISTEN, We're thrilled to hear that you had a pleasant experience with our knowledgeable and friendly team! Thank you for recommending us to your friends! If you or your friends ever need any more assistance or have automotive needs in the future, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

September 24, 2023

This service department, advisors and techs, are truly the best, especially Nicole D who always helps customers identify and resolve their problems and needs. More

by jollyc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Diamonte Service Dept
Sep 25, 2023 -

Lester Glenn Subaru responded

Hey jollyc1, We appreciate your feedback and are thrilled to hear that our service department, advisors, and techs have left such a positive impression on you! Nicole is a valued member of our team, and we're delighted to hear that she consistently provides excellent assistance to our customers! If you ever have more questions or need further assistance, please feel free to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

September 24, 2023

Every thing that they needed to do was done in one day problems were solved. More

by DSAROPOULOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Lester Glenn Subaru responded

Hi DSAROPOULOS, We're delighted to hear that everything you needed was taken care of efficiently in just one day! Your satisfaction is important to us, and we're here to provide top-notch service whenever you need it! If you have any more comments or if there's anything else we can assist you with in the future, please feel free to reach out. Happy Driving, The Lester Glenn Subaru Team

September 24, 2023

Nicole D. is the best. She kept me in the loop on my vehicle's progress. I was expecting the painful wait but it didn't happen. I was out in 45 minutes! More

by Ohmster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Damiano
Sep 25, 2023 -

Lester Glenn Subaru responded

Hey Ohmster, Thanks for your kind words! We're thrilled to hear that Nicole provided you with excellent service and that you were pleasantly surprised by the quick turnaround! Your time is valuable, and we're committed to making your experience as smooth and efficient as possible. If you ever need further assistance or have more feedback to share, don't hesitate to get in touch! Happy Driving, The Lester Glenn Subaru Team

September 23, 2023

service department is wonderful I don’t have a negative thought . They serviced my car and it’s running great More

by THEBABYJES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : eketrina espinosa
Sep 25, 2023 -

Lester Glenn Subaru responded

Hi THEBABYJES, Thank you for your positive feedback about our service department! We're delighted to hear that you had a wonderful experience, and it's great to know that your car is running smoothly after the service. If you ever need any further assistance or have questions in the future, please don't hesitate to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

Sep 25, 2023 -

THEBABYJES responded

thank you so much

September 23, 2023

Even though cost was high treated like a valued customer. Always treated with respect. Always kept me informed. More

by SHOREPEEPS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina.
Sep 25, 2023 -

Lester Glenn Subaru responded

Hi SHOREPEEPS2, We appreciate your feedback! We understand that sometimes costs can be high, but we're pleased to hear that you felt like a valued customer, were treated with respect, and were kept informed throughout the process! If you have any questions or need further assistance in the future, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

...
99
...