Lester Glenn Subaru - Service Center

Subaru #5 As usual the sales staff and finance staff are there to make a person happy. Seth did his very best to have us leave with a new car and he succeeded. As usual the sales staff and finance staff are there to make a person happy. Seth did his very best to have us leave with a new car and he succeeded. Very good experience doing business with them. More

i love my new car It was a fast buy so I could enjoy my new car immediately. I was able to drive away with my car the same day!! It was a fast buy so I could enjoy my new car immediately. I was able to drive away with my car the same day!! More

Excellent customer service This Subaru dealership excels in customer service and quality of work. Brought my 2015 Subaru Forester in for an oil change after putting 8500 miles This Subaru dealership excels in customer service and quality of work. Brought my 2015 Subaru Forester in for an oil change after putting 8500 miles on during a cross country trip. Everything checked out fine except for the tires. The two back tires had very little tread left on them. They showed me the actual tires and assisted me in choosing the best tires for my needs. The next day I brought my Subaru back and they installed the tires. I was given a loaner for the day so that I would not be inconvenienced with having no car for the day. My car was ready when I asked it to be, and the entire process was smooth and effortless. They even waived the cost of aligning my tires as a courtesy. I will always bring my car back to this dealership for service that I can trust. More

Picked up something in my tire had to visit the collision de partment at Lester Glen. From the minute I entered the dealership the service was awesome . From the gentleman who came out to the lot to greet me partment at Lester Glen. From the minute I entered the dealership the service was awesome . From the gentleman who came out to the lot to greet me and direct me where to park my car - to the receptionist who directed me to the proper person the service was great. My case was handled by Kathleen Ottmer who was extremely efficient . Then I was directed to the garage area where the service tech's who were very informative told me that I ran over a Toyota key which was lodged in my tire . The key was then removed and the tire was checked for any leaking etc. When we returned to Kathleen's office she informed me that while the service tech's where checking the tires they saw that the tires needed to be changed and the brakes also needed to be change which I knew. I then asked Kathleen to work up a price for me which was acceptable and the order was written up . While the order was being written up we had the pleasure of meeting a gentleman by the name of Junior from the service dept. who gave us more information on the tires we were purchasing he was very informative and polite . While I was at the dealership I met Zina the office manager and told her what a great experience it was for me visiting that day . I have a purchased several cars from Lester Glen and have been very satisfied with all of them . This was my first visit to the Lester Glen Subaru Collision Center and I was extremely satisfied. More

Service and catch up Always friendly. We were in for service and Mark remembered us and what car we bought. Personal and great service everytime. Will be continuing our re Always friendly. We were in for service and Mark remembered us and what car we bought. Personal and great service everytime. Will be continuing our relationship with Lester Glenn More

repair a tire We hit a pothole and had to call AAA to take the tire off and put on the donut. I called Subaru service the next morning and they got me in and were v We hit a pothole and had to call AAA to take the tire off and put on the donut. I called Subaru service the next morning and they got me in and were very helpful and honest. I have the extended warranty and they gave me a new tire under the warranty and all it cost was 42 dollars. Everyone there is very nice to work with. The salesman Drew Jensen came over and made sure I was happy and comfortable. More

Leasing a subaru I went in for an oil change and came out with a 2017 Forester. Jay Jackson saw me in the waiting room while I was getting an oil change and he told m I went in for an oil change and came out with a 2017 Forester. Jay Jackson saw me in the waiting room while I was getting an oil change and he told me that my lease was up in 6 months. We started talking as usual, and asked me if I wanted to trade my car in for a newer one. He searched his computer since I'm very picky when it comes to color and interior. He told me he had "one"'that I would like. He got the car, and I test drove it. I ended up leaving with it. They gave me such a good deal since I'm a repeat customer, I couldn't leave it! Donate and Jamie saw me and took care of me and got me out quickly! I have been dealing with Jay, Donato & Jamie for so long, they seem like family! I recommend my friends and family to Lester Glenn! More

if you need service, "make sure you see" Kathy Ottmer.. If you need service, "Make sure you see" Kathy Ottmer Wow, what can I say the worst case scenario happened . It's Friday nearing the end of the day If you need service, "Make sure you see" Kathy Ottmer Wow, what can I say the worst case scenario happened . It's Friday nearing the end of the day and I got a blow out. I quickly called around to the two Subaru dealer in proximity to me. 'They did not stock the tire.' I could even believe it. Such a common tire "Goodyear 225/50 R 18" eagle ls2 was not in stock. Especially from a dealer. Then I was told by both of them, I have to wait till Monday. Not knowing what to do, I called Lester Glen... to my surprise Kathy Ottmer picked up my call... she put me at ease and told me they stock the tires and set up an emergency appointment for the next day. What can I say " Lester Glen" 10 stars in my book.... it's funny any can sell you a car, but it takes a special someone and Excellent Dealership to service it... Thanks Kathy!!!!! And all the service staff at Lester Glen... More

excellent service experience Having had 3 Subaru cars serviced over the years, it is always a pleasure to deal with Kathy who goes out of her way to make car service a great expe Having had 3 Subaru cars serviced over the years, it is always a pleasure to deal with Kathy who goes out of her way to make car service a great experience .the . techs . are thorough and professional all in all a great place to have your car maintained ! ! ! More

Bought 4 cars from them. As stated above I bought 4 cars from them: RAM 1500, 2 Jeeps and lastly a wrx. Sales was an OK experience but when my wrx had a major recall they woul As stated above I bought 4 cars from them: RAM 1500, 2 Jeeps and lastly a wrx. Sales was an OK experience but when my wrx had a major recall they wouldn't perform it due to the engine modifications I did to my car. Last I looked after I signed the papers I could do what I want to the car since it is my car. Not according to their service department. To make a long story short I will never again purchase a vehicle from them again and hope to discourage others from doing so. So if you have any mods done to your car don't waste your time going there. Lastly, thanks World Subaru for performing the necessary recall. More