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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,021 Reviews
Call Service Center (732) 966-9220

1,021 Reviews of Lester Glenn Subaru - Service Center

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October 21, 2023

Addressed the issue I was having with my car, staff very helpful and friendly. Happy with the service. More

by CERF44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole
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Oct 23, 2023 -

Lester Glenn Subaru responded

Hi CERF44, We're delighted to hear that our team addressed the issue with your car and that you found them helpful and friendly! Providing great service and ensuring our customers are satisfied is a top priority for us. If you ever have more concerns or need further assistance in the future, please don't hesitate to get in touch. We're here to help! Happy Driving, The Lester Glenn Subaru Team

October 21, 2023

Nicole deals with me in the utmost professional manner. Whatever your paying her double it please More

by ZARASDADDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Daimiano
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Oct 23, 2023 -

Lester Glenn Subaru responded

Hi ZARASDADDY, Thank you for your kind words about Nicole. We're thrilled to hear that she has provided you with the utmost professional service. We greatly value our team members who go above and beyond for our customers. Your feedback is appreciated, and we're here to assist you with any further needs or questions. If you have more to share or require additional assistance, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

October 21, 2023

i took my car in for my first 6,. 000 mile oil change and the woman who took was excellent More

by DENNISVIVIAN39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Lester Glenn Subaru responded

Hi DENNISVIVIAN39, Thank you for sharing your experience with us! We're pleased to hear that our team was excellent. Customer satisfaction is our priority, and we're here to provide great service for all your automotive needs. If you have more questions or need further assistance, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

October 20, 2023

Unhappy part not in stock. Wait for part too long. Should be given loaner vehicle. I feel like I am driving a car from 1954. Called today and was told part might not be in unt More

by BLACK.CAROL27
Recommend Dealer
No
Employees Worked With
Christopher (service advisor)
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Oct 23, 2023 -

Lester Glenn Subaru responded

Hi Carol, We're truly sorry to hear about the inconvenience you've faced with the part delay! We understand your frustration, and it's not the experience we aim to provide! We're actively working to expedite the part delivery and improve your situation however, currently there is a national shortage of parts. If you have any more concerns please don't hesitate to reach out. We value your loyalty and hope to have the opportunity to win back your trust! Thank you, The Lester Glenn Subaru Team

October 20, 2023

Everytime i go they are very nice and explain everything that is going on with your car. The waiting area is very nice. Could offer more to eat in the early moring. It is always nice and the work has been g More

by edwardshkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina
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Oct 20, 2023 -

Lester Glenn Subaru responded

Hi edwardshkel, We appreciate your feedback and are glad to hear that every time you visit, our staff is very nice and explains everything about your car! We're also pleased to hear that you find the waiting area very nice! We strive to make your experience as comfortable and informative as possible. Your satisfaction is important to us, and we're here to assist you with any future automotive needs. If you have more questions or require further assistance, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

October 18, 2023

Great service by Nicole. She was pleasant and the vehicle was completed in a timely manner. More

by D.GONNELLA
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
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Oct 19, 2023 -

Lester Glenn Subaru responded

Hi D.GONNELLA, We're pleased to hear about the great service provided by Nicole! It's wonderful that she was pleasant and ensured your vehicle was completed in a timely manner. Your satisfaction is important to us, and we're here to assist you with any future automotive needs! If you ever have more comments or need any help in the future, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

October 17, 2023

Kathy has done a great making sure all service issues are handled professionally! Another reason to purchase your car from Lester Glenn Subaru. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
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Oct 18, 2023 -

Lester Glenn Subaru responded

Hi Cmonbuddykb, We're delighted to hear about your experience with Ryan! It's great to know that he answered all your questions and made such a positive impression! We appreciate your recommendation, and we're here to assist you with any future automotive needs. If you ever have more to share or need assistance in the future, don't hesitate to reach out! Happy Driving, The Lester Glenn Chevrolet Team

October 17, 2023

My salesman was very helpful and checked on how I was liking car and made sure I got my missing part for my 2020 GMC Acadia and help me anyway he could More

by dolphinfann31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

Lester Glenn Subaru responded

Hi dolphinfann31, It's wonderful to hear about your positive experience with our team. We appreciate that they were not only helpful but also checked on your satisfaction with your car, ensuring you received the missing part for your car! Going the extra mile to assist customers is what we strive for at Lester Glenn. If you ever have more to share or need assistance in the future, don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

October 15, 2023

I Always received good service at this dealership. Staff is friendly and professional. Car was delivered as promised. More

by dcampbell827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katerina Espinosa 5 star
Report | Print
Oct 16, 2023 -

Lester Glenn Subaru responded

Hi dcampbell827, We're delighted to hear that you always receive good service at our dealership. Friendly and professional staff, along with delivering on promises, are priorities for us! Your satisfaction is our top goal, and we're grateful for your continued support. If there is anything that we could do better please let us know! If you ever have more questions or need further assistance in the future, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

October 15, 2023

Nicole is amazing! She always makes sure I am updated throughout my service and overall a very sweet women ! More

by mirandabug02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole , Michael Walizer
Report | Print
Oct 16, 2023 -

Lester Glenn Subaru responded

Hi mirandabug02, We're delighted to hear that Nicole is amazing and provides you with top-notch service! Keeping you updated and being sweet are key aspects of the customer experience we aim to provide. Your kind words are much appreciated, and we're here to assist you with any future service needs. Thank you for choosing us! Happy Driving, The Lester Glenn Subaru Team

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