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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,331 Reviews

1,331 Reviews of Lester Glenn Subaru - Service Center

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January 11, 2025

I only needed an oil change, still, everything was courteous, prompt and professional... they even cleaned my windshield! Thank-you to your staff! More

by TEDHILLMANN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
Jan 13, 2025 -

Lester Glenn Subaru responded

Hi Ted, Thanks for sharing your experience! We're happy to hear that your oil change went smoothly and that our team provided excellent service, even going the extra mile with a windshield cleaning! We always aim to make each visit a pleasant one, no matter how big or small! We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

January 11, 2025

Doesn't try to tell you you need something when you don't, the videos are a nice touch for transparency, appreciate the honesty unlike their sister Hyundai dealer who tried to tell me my brand new led More

by Spunky Bruiser II
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Leifer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Stefanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Jones-Rulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Lester Glenn Subaru responded

Hi Spunky Bruiser II, Thanks for sharing your experience! We're so glad to hear that you appreciated the transparency and honesty of our team! It’s great to know that our approach, along with the service videos, made a positive impression. We take pride in providing reliable and straightforward service to all our customers! We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

January 10, 2025

I have been buying cars from Lester Glenn since when they were on Rt. 37 near Hooper Ave. They are very accommodating and I recommend them to everyone. More

by ILLUMINATI21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Lester Glenn Subaru responded

Hi Illuminati21, Thanks for sharing your experience! We truly appreciate your loyalty over the years, and we're so happy to hear that we've consistently been able to meet your needs. Your recommendation means a lot to us, and we look forward to continuing to serve you! Happy Driving, The Lester Glenn Subaru Team

January 10, 2025

Great customer service and attention to details. However; in general, services are a little too pricey. More

by JANICEB0910
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Lester Glenn Subaru responded

Hi Janice, Thanks for sharing your experience! We’re glad to hear you received great customer service and appreciated the attention to detail. We understand that cost is an important factor, and we always strive to offer competitive pricing while delivering top-notch service. If you have any concerns or need further assistance, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

January 10, 2025

Excellent customer service. It can be used as a training model for all companies. At no time could I have expected more professional, gracious and pleasant service - from my f More

by drama queen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Lester Glenn Subaru responded

Hi Drama Queen, Thanks for sharing such a wonderful review! We’re thrilled to hear that you had an exceptional experience with us! Our team strives to provide top-notch customer service, and it’s great to know that you felt well taken care of from start to finish! We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

January 09, 2025

Nicole is always professional, efficient, and pleasant to work with. Give her a rating of ten! More

by KGOFF2014
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Lester Glenn Subaru responded

Hi KGOFF2014, Thanks for sharing your experience! We're so glad to hear that Nicole consistently provides professional, efficient, and pleasant service. We'll definitely give her a ten as well—she truly deserves it! Happy Driving, The Lester Glenn Subaru Team

January 09, 2025

I usually get taken care of as soon as I arrive. .. Kathy explains what services I will receive in detail so there's no question that my car will be well taken care of. More

by JUDYE131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Lester Glenn Subaru responded

Hi JUDYE131, Thank you for sharing your experience! We're thrilled to hear that Kathy ensures you're well-informed about your services and makes you feel confident that your car is in great hands! It's always our goal to provide efficient and thorough care for every visit! Happy Driving, The Lester Glenn Subaru Team

January 09, 2025

Keith was amazing. From check-in through check-out, Keith kept me informed of everything along the way. Because additional service for my car was needed, Keith continue More

by Rob W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Lester Glenn Subaru responded

Hi Rob, Thanks for sharing your experience! We're thrilled to hear that Keith provided exceptional service, keeping you informed every step of the way and checking in to make sure you were comfortable! It's great to know that our team truly cares about both our customers and their vehicles! Happy Driving, The Lester Glenn Subaru Team

January 09, 2025

All the people I’ve dealt with have exceeded my expectations. They go over and above to be helpful. More

by CSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Lester Glenn Subaru responded

Hi CSR, Thanks for sharing your feedback! We're so glad to hear that everyone you've interacted with has exceeded your expectations. Our team always strives to go above and beyond, and it’s wonderful to know we’ve succeeded in doing that for you. We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

January 08, 2025

Mike was very helpful from the start. He answered all our questions and made us know we had the right car. More

by tokyo120
Recommend Dealer
Yes
Employees Worked With
Mike Boczkus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Lester Glenn Subaru responded

Hi Tokyo120, Thanks for sharing your experience! We're so glad Mike could help you find the right car and answer all of your questions. We're thrilled to hear you felt confident in your choice! If you need anything else, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

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