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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,331 Reviews
Call Service Center (732) 966-9220

1,331 Reviews of Lester Glenn Subaru - Service Center

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January 15, 2025

Both the salesman Mark and Nicole in service did a great job and the experience was greatly More

by MDE0314@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Bellotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Lester Glenn Subaru responded

Hey MDE0314, Thanks for sharing your experience! We're glad to hear that Mark and Nicole provided great service and made your visit a positive one. We appreciate your support and look forward to helping you again in the future! Happy Driving, The Lester Glenn Subaru Team

January 15, 2025

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by DC4USA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2025 -

Lester Glenn Subaru responded

Hi DC4USA, Thanks for your review! We’re so glad you had a positive experience with us. If there's anything more we can do to make your future visits even better, don’t hesitate to reach out. We look forward to serving you again soon! Happy Driving, The Lester Glenn Subaru Team

January 15, 2025

Awesome people efficient. Maybe a bit slow but everyone is terrific, helpful and ready to help More

by Catherine Nemick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Markou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Jones-Rulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Lester Glenn Subaru responded

Hey Catherine, Thanks for sharing your experience! We're glad to hear that our team was terrific, helpful, and ready to assist you every step of the way. We always aim to provide efficient service, and we appreciate your patience. Your feedback means a lot, and we’re grateful for the opportunity to serve you! Happy Driving, The Lester Glenn Subaru Team

January 14, 2025

Nicole is knowledgeable, professional and kind. She understands that I know nothing about cars or engines. More

by LINGAR0910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2025 -

Lester Glenn Subaru responded

Hi Lingar0910, Thanks for sharing your experience with Nicole! We're so glad to hear that she was able to make you feel comfortable and confident, even with little knowledge about cars! Her professionalism and kindness are definitely qualities we value in our team, and we're happy she could assist you with your needs. We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

January 14, 2025

Kathy Ottmer is the consummate professional. She is an excellent representative for Lester Glen and the Subaru brand. She is the reason I have continued to return to Lester Glenn Subaru since 20 More

by Dawnyfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan the meticulous maintenance technician
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Jan 15, 2025 -

Lester Glenn Subaru responded

Hi Dawnyfly, Thanks for sharing your experience! We’re thrilled to hear that Kathy has consistently provided you with excellent service over the years. Her dedication to making each visit special is truly what makes her such a valued member of our team. We’re so grateful for your continued trust in us and for choosing us since 2001! We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

January 14, 2025

Details put into my vehicle profile were inaccurate. I will return to have the matter rectified. More

by JCAST384
Recommend Dealer
No
Employees Worked With
Nicole Damiano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Lester Glenn Subaru responded

Hi JCAST384, Thanks for sharing your experience with us! We understand your frustration regarding the oil level comment on the service invoice. We have shared your review with our management team. After speaking with our service manager Bert, we're glad to hear that he addressed the issue and made the necessary updates to your vehicle's file to reflect your service history with outside facilities. We're pleased that the service we performed resolved the low oil light concern, and we're happy that you were satisfied with Nicole's assistance! If you have any further questions or need anything else, don't hesitate to reach out. We appreciate your understanding and look forward to seeing you again! Happy Driving, The Lester Glenn Subaru Team

January 14, 2025

Keith Conroy was very helpful and explained the services in detail, the followed up with me throughout the process. He is both professional and personable. More

by gk4181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2025 -

Lester Glenn Subaru responded

Hi gk4181, Thanks for sharing your experience! We’re glad to hear that Keith provided such helpful and thorough service. We’re proud to have him on our team, and it’s great to know he was able to guide you through the process with professionalism and care! We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

January 12, 2025

Friendly, efficient and comprehensive. I arrived early and they took me right away. Wasn’t waiting very long before my service was completed. Highly recommend! More

by PIPERANGUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Lester Glenn Subaru responded

Hi PIPERANGUS, Thanks for sharing your experience! We're so glad to hear that our team provided friendly, efficient, and comprehensive service! It’s great that we were able to take care of you quickly, especially when you arrived early. We really appreciate your recommendation and look forward to serving you again! Happy Driving, The Lester Glenn Subaru Team

January 12, 2025

Great service, wonderful staff at Lester Glenn Subaru. Kathy O is the best at her job. More

by janisgrasso7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Lester Glenn Subaru responded

Hi janisgrasso7, Thanks for sharing your experience! We're thrilled to hear you had great service and that Kathy made such a positive impact. We'll be sure to pass along your kind words! Happy Driving, The Lester Glenn Subaru Team

January 12, 2025

The procedure for checking in is perfect. Your staff is cordial and knowledgeable. The length of time for my vehicle to be serviced was on schedule. More

by Nissanrogue1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Lester Glenn Subaru responded

Hi Nissanrogue1212, Thanks for sharing your experience! We're thrilled to hear that you had a smooth check-in process and that our team provided friendly and knowledgeable service! We strive to keep everything on schedule to respect your time, and it’s great to know that your service experience went according to plan! We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

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