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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,472 Reviews
Call Service Center (732) 966-9220

1,472 Reviews of Lester Glenn Subaru - Service Center

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April 29, 2025

Nicole is the most helpful person that I have ever encountered at any dealership I have used in the past. She always returns my phone calls in a reasonable period. Her in person interaction Is cord More

by HHERMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Lester Glenn Subaru responded

Hi HHERMO, Thanks for sharing your experience! We're proud to hear that Nicole has set such a high standard with her helpfulness, prompt communication, and service! It’s wonderful knowing she’s made such a strong impression and continues to deliver an exceptional experience! Happy Driving, The Lester Glenn Subaru Team

April 29, 2025

Nicole Damiano rates 5++++++ star! I'm so glad she is still there each time I need my car serviced; whatever the issue may be, she explains everything with knowledge to meet my unders More

by normalynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2025 -

Lester Glenn Subaru responded

Hi normalynn, Thanks for sharing your experience! We're thrilled to hear how much you value Nicole's support during your service visits. Her knowledgeable and patient approach truly makes a difference, and we're so glad she's helped keep your Subaru experience a great one! Happy Driving, The Lester Glenn Subaru Team

April 28, 2025

Kathy was truly amazing! She was so nice and I did not feel like I was being pushed into anything that I was not comfortable with. More

by kwight87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Report | Print
Apr 28, 2025 -

Lester Glenn Subaru responded

Hi Kwight, Thanks for sharing your experience! We're thrilled to hear that Kathy made you feel so comfortable and supported throughout your visit! It's wonderful to know that her caring approach and professionalism helped make everything smooth and stress-free for you. We truly appreciate your feedback and look forward to welcoming you back again! Happy Driving, The Lester Glenn Subaru Team

April 25, 2025

Cathy was very helpful and considerate of my unique situation with the problems with my car. More

by RDOHERTY14
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Report | Print
Apr 25, 2025 -

Lester Glenn Subaru responded

Hey RDOHERTY14, Thanks for sharing your experience! We're so glad to hear that Cathy was helpful and considerate, especially with the unique situation involving your vehicle! Providing thoughtful and personalized service is always our goal. Happy Driving, The Lester Glenn Subaru Team

April 25, 2025

Cathy was great and very helpful with the problems with my car she explained everything clearly and completely thank you Kathy. More

by RIVERA_50050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Report | Print
Apr 25, 2025 -

Lester Glenn Subaru responded

Hey RIVERA_50050, Thanks for sharing your experience! We're so glad Kathy was able to help and clearly explain everything during your visit! It's great to hear she made the process smooth and supportive for you. Happy Driving, The Lester Glenn Subaru Team

April 25, 2025

I do not have time to give you 15 word answers. I think you make these surveys way to long. Before you say “you just gave a more than 15 word reply”, that is to let you know why I will not do these More

by WGANNONE14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Report | Print
Apr 28, 2025 -

Lester Glenn Subaru responded

Hi WGANNONE14, Thanks for sharing your feedback! We appreciate you taking the time to leave us a star rating and your comments. Your input is important, and we understand your concerns about the survey length. We'll be sure to pass this along to the appropriate team! Happy Driving, The Lester Glenn Subaru Team

April 25, 2025

Nicole is amazing. Shes always ready to help. She kept me well informed on the status of my vehicle. She arranged for a loaner when it appeared the repair may take long More

by OLDBIDDER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Employees at the rental location were great.
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April 24, 2025

You will keep me as a customer as long as I keep getting the professional service from Kathy Ottmer. More

by Tracker1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Report | Print
Apr 25, 2025 -

Lester Glenn Subaru responded

Hey Tracker1998, Thanks for sharing your experience! We're thrilled to hear that Kathy continues to impress with her professional service. It's loyal customers like you that keep us striving to deliver the very best every time. Happy Driving, The Lester Glenn Subaru Team

Apr 25, 2025 -

Tracker1998 responded

Thank you for your response and again I repeat Kathy is 1 in a million.

April 24, 2025

Nicole, always very professional and pleasant to people, An asset as an employee. Thank You More

by PWNEK42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

Lester Glenn Subaru responded

Hi PWNEK42, Thanks for sharing your experience! We're so glad to hear that Nicole made a positive impression with her professionalism and friendly attitude. She truly is a valuable part of our team, and we appreciate your kind words! Happy Driving, The Lester Glenn Subaru Team

April 23, 2025

Nicole is wonderful. She is very friendly and always helps me. The store is also very clean. More

by NICOLETTICN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Mulrain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

Lester Glenn Subaru responded

Hi NICOLETTICN, Thanks for sharing your experience! We're so glad to hear that Nicole was friendly and helpful during your visit. It's also great to know you found the store clean and welcoming, just how we strive to keep it! Happy Driving, The Lester Glenn Subaru Team

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