Lester Glenn Subaru - Service Center

Ekaterina was very courteous and timely and also knew all details and kept me abreast of progress during my service. This was my first visit to the service area since I bought my Subaru and if was worlds abo details and kept me abreast of progress during my service. This was my first visit to the service area since I bought my Subaru and if was worlds above my experience with other car dealerships. WELL DONE! More

THE YOUNG LADY WHO TAKES CARE OF ME ALL THE TIME IS VERY NICE AND PROFESSIONAL NICE AND PROFESSIONAL More

This is a Professional service department. . From the moment you drop off your car, including contacting you while your waiting. . From the moment you drop off your car, including contacting you while your waiting. More

Clean professional and respectful. Kept me fully informed with the process and asked if there was anything needed Kept me fully informed with the process and asked if there was anything needed More

Took me in on a busy Saturday bc battery died. Did oil change, rotation & alignment. Great customer service. And my salesman/manager Sal was attentive as well! Nicole kept me updated on the work t Did oil change, rotation & alignment. Great customer service. And my salesman/manager Sal was attentive as well! Nicole kept me updated on the work they were doing. Kudos to all More

As always you take good care of my car. Finding things that need to be fixed and doing it. ThankYpu Finding things that need to be fixed and doing it. ThankYpu More

I have a problem with the car which makes using the adaptive cruise control extremely dangerous. Problem is it doesn’t happen constantly and a 5 10 or 15 minute test drive is usually not long enough t adaptive cruise control extremely dangerous. Problem is it doesn’t happen constantly and a 5 10 or 15 minute test drive is usually not long enough to replicate it. Even if they replicated it, they are not going to see anything more than what I have told them already. I have brought this problem up to the dealer 4 times and they have found no fix thus making the adaptive cruise unusable. The only reason I purchased the model I did was to get the cruise control and it is dangerous. I have 3 other cars with captive cruise and I know how it’s supposed to work and it does not work but after 4 years there is no fix. I am not happy with this at all as it was purchased to provide my kids a safer drive on highways and would provide a treacherous drive if used. I am not happy that they have not come up with a solution just because they cannot replicate it themselves. More

Every visit to Lester Glenn Subaru is a great experience. Ekaterina in service is the best. She takes great care with my vehicle and looks out for my best interest. Kudos to Kat! Ekaterina in service is the best. She takes great care with my vehicle and looks out for my best interest. Kudos to Kat! More

Nicole is excellent but staff is constantly pushing service package options that are not listed in the maintenance schedule and it is pricy. Please consider a different approach service package options that are not listed in the maintenance schedule and it is pricy. Please consider a different approach More

Excellent, the BEST Making me write 15 words is just stupid. Who ever makes up these requirements should be fired. stupid. Who ever makes up these requirements should be fired. More