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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,200 Reviews
Call Service Center (732) 966-9220

1,200 Reviews of Lester Glenn Subaru - Service Center

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July 11, 2024

would be nice if part of service was a car wash like other Subaru and other car dealerships. More

by Barbara and Frank
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Lester Glenn Subaru responded

Hi Barbara and Frank, Thank you for your feedback! We appreciate your suggestion about the car wash service! We'll definitely take it into consideration as we strive to improve our offerings. If there's anything else we can do for you, please let us know! Happy Driving, The Lester Glenn Subaru Team

July 11, 2024

Nicole I would give a 20+ Excellent person to work with. Very caring and thoughtful More

by bmcgonnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Lester Glenn Subaru responded

Hi bmcgonnell, Thanks for the fantastic review! We're delighted to hear how much you enjoyed working with Nicole! She's truly exceptional, and we're glad she made such a positive impact on your experience! Happy Driving, The Lester Glenn Subaru Team

July 11, 2024

Just a pleasure coming to this dealership for service . Very convenient, friendly and very professional More

by bbrucker66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Lester Glenn Subaru responded

Hi bbrucker66, We’re so glad to hear that you find our service both convenient and pleasant! Thanks for the kind words about our team. We look forward to your next visit! Happy Driving, The Lester Glenn Subaru Team

July 11, 2024

Excellent service and waiting area. Ekaterina made the wait worthwhile with her professionalism and attention to my service. More

by ROXDAMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Lester Glenn Subaru responded

Hey ROXDAMO, Thanks for the awesome review! We're thrilled to hear you enjoyed our service and waiting area! Ekaterina is indeed a gem, and we're glad her professionalism made your visit worthwhile! Happy Driving, The Lester Glenn Subaru Team

July 10, 2024

Though it's kond of pricey, I felt better knowing everything was a oak with my new car! More

by KLEINKAREN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Lester Glenn Subaru responded

Hi Kleinkaren, We’re glad to hear you’re feeling confident about your new car! We understand that peace of mind is invaluable, and we’re happy to ensure everything is in top shape! If you have any more questions or need assistance, just let us know! Happy Driving, The Lester Glenn Subaru Team

July 10, 2024

Very good experience dealing with Kathy Ottmer. Service done as expected but question estimates for replacement battery and a couple of small seat track protectors from parts department outrageous. More

by CJBETSY75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Lester Glenn Subaru responded

Hi CJBETSY75, Thank you for your feedback! We're pleased to hear you had a good experience with Kathy! We apologize for any concerns about the estimates you received; our team is always reviewing our pricing to ensure we're providing competitive pricing! If you have any further questions or need assistance, please let us know! Happy Driving, The Lester Glenn Subaru Team

July 09, 2024

I was pleased with the work I’ve had done and Keath was very polite and helpful I will recommend my friends to SUBARU More

by NORMAEXEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2024 -

Lester Glenn Subaru responded

Hey NORMAEXEL, We’re so glad to hear you were pleased with the work and that Keath provided polite and helpful service! Thank you for recommending us to your friends! If there’s anything more we can do for you, just let us know! Happy Driving, The Lester Glenn Subaru Team

July 09, 2024

Great experience. Loved dealing with Kathy Ottmer my trusted advisor who guided me each step of the way. More

by QUEPASAJAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2024 -

Lester Glenn Subaru responded

Hi QUEPASAJAKE, We’re thrilled to hear you had a great experience with Kathy! It’s fantastic that she was able to guide you every step of the way. If you need anything else or have more questions, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

July 09, 2024

First oil & tire change all went well lounge area very nice staff friendly was done quickly and all things explained. More

by arlenetrigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2024 -

Lester Glenn Subaru responded

Hi arlenetrigo, Thanks for the fantastic feedback! We're thrilled to hear that your first oil and tire change went smoothly and that you enjoyed our lounge area. It's great to know our team made everything quick and clear for you. If you need anything else or have more questions, just let us know! Happy Driving, The Lester Glenn Subaru Team

July 09, 2024

Very pleasant and accommodating to my needs as a customer This dealership is my go to More

by SHARYL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Boczkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2024 -

Lester Glenn Subaru responded

Hi Sharyl, We're delighted to hear you had a pleasant experience with us! It’s wonderful to know we’re your go-to dealership. Thanks for your continued trust! If there is anything we can do to improve your experience please do not hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

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