Lester Glenn Subaru - Service Center

Friendly staff and they are very transparent about wait times. Waiting area is also very nice. times. Waiting area is also very nice. More

The service department is always the friendliest atmosphere, and they always do their best to get me in and out in a timely manner, even when they are busy. Professional and courteous always. atmosphere, and they always do their best to get me in and out in a timely manner, even when they are busy. Professional and courteous always. More

Amazing customer service. They sent me an itemized report with videos of the multi-point inspection. I was in and out in a half hour. Great place and great employees. They sent me an itemized report with videos of the multi-point inspection. I was in and out in a half hour. Great place and great employees. More

I personally can't say anything bad about the way I've been treated at Lester Glenn or the way the service department has treated me. Everyone has always been very nice and helpful. been treated at Lester Glenn or the way the service department has treated me. Everyone has always been very nice and helpful. More

Always excellent service! Keith took great care of me and kept in touch the whole time. Keith took great care of me and kept in touch the whole time. More

Long wait time for a diagnostic, extremely expensive- $760 cost to fix with a $100 part. $600 in labor for a relatively easy job is unfair. The person I worked with did not communicate how long it would $760 cost to fix with a $100 part. $600 in labor for a relatively easy job is unfair. The person I worked with did not communicate how long it would take or how long I’d be waiting when I dropped it off. More

Kathy Ottmer is the reason we're on our 5th Subaru. She's knowledgeable, personable, and feels like a friend. Lester Glenn knew what they were doing when they hired her. She's knowledgeable, personable, and feels like a friend. Lester Glenn knew what they were doing when they hired her. More

Nicole always extremely busy. Always so personal got to love her. Subaru scored when they hired her. Always so personal got to love her. Subaru scored when they hired her. More

I really appreciate the communication during the visit, including the explanation of my display and brake fluid situations. The time estimates provided were excellent as well, giving me a good idea of wai including the explanation of my display and brake fluid situations. The time estimates provided were excellent as well, giving me a good idea of wait times. More

All staff were attentive and knowledgeable and provided excellent customer service. All questions were readily answered in regard to my vehicle issue. excellent customer service. All questions were readily answered in regard to my vehicle issue. More