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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,200 Reviews

1,200 Reviews of Lester Glenn Subaru - Service Center

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July 26, 2024

Car was finished on time and work performed as asked for, Kathy did a great job of keeping me informed. More

by LOUJOLEE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Lester Glenn Subaru responded

Hi LOUJOLEE0, Thank you for your feedback! We’re glad to hear that the car was finished on time and that Kathy did a great job keeping you informed. If you need anything else or have more questions, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 25, 2024

Very nice people. Efficient. We like Kathy Ottmer and have great confidence in their Service Department. More

by ROLLERORGANCOBS
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Lester Glenn Subaru responded

Hi ROLLERORGANCOBS, Thank you for the great feedback! We’re glad to hear that you found our team efficient and that you have great confidence in our Service team, especially with Kathy! If you need anything else or have more questions, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 25, 2024

Nicole is so pleasant to have as a representative here. My vehicle was taken on time n completed in a timely manner Thank you More

by MISSMAMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Lester Glenn Subaru responded

Hi MISSMAMORE, Thank you for your kind words! We’re pleased to hear that Nicole made your experience pleasant and that your vehicle was serviced on time and efficiently! If you need anything else or have more questions, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

July 25, 2024

Very organized. Car was serviced in about an hour. Very pleased with that. Ekaterina was very pleasant and knowledgeable. More

by WAM0304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Lester Glenn Subaru responded

Hi WAM0304, Thank you for the great feedback! We’re pleased to hear that the service was organized and efficient and that Ekaterina was pleasant and knowledgeable. If you need anything else or have more questions, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 25, 2024

They were very clear Curtis and I took care of everything I needed and and everything was fine More

by FRANKNDILULLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Mulrain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bert Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Piro
Aug 01, 2024 -

Lester Glenn Subaru responded

Hi FRANKNDILULLO, Thank you for your feedback! We’re glad to hear that Curtis took care of everything you needed and that everything went smoothly. If you need anything else or have more questions, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 24, 2024

Facilities are comfortable. The service reps whom I have met are all unfailingly helpful and considerate. More

by JJANASIE130
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Lester Glenn Subaru responded

Hi JJANASIE130, Thank you for the great review! We’re pleased to hear that you find our facilities comfortable and that our service reps have been consistently helpful and considerate. If you need anything else or have more questions, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 23, 2024

Always a pleasure having my service completed at the dealership I purchased my vehicle at. More

by MBIRD1300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Lester Glenn Subaru responded

Hi MBIRD1300, Thank you for your kind words! We’re glad to hear that it’s always a pleasure for you to have your service completed at the dealership where you purchased your vehicle! If you need anything else or have more questions, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 23, 2024

I always feel good about bringing my vehicle back to the dealer Lester Glenn Subaru when it is in need of service. I trust them to do the right thing for my vehicle and for me. I am greeted by Ekaterina, an More

by SammyMom07430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Lester Glenn Subaru responded

Hi SammyMom07430, Thank you for your wonderful feedback! We’re glad to hear that you trust us with your vehicle’s service and that Ekaterina has been warm, welcoming, and informative! We appreciate your suggestion about the car wash and will take it into consideration. If you need anything else or have more questions, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 23, 2024

I can’t thank Gary and the girls at the Lester Glenn Subaru enough! They were very professional and caring! Being that we were out of state they tried their very best to repair our car and they truly su More

by RFCDIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body Shop GARY Kosty, Jeannie and Emily
Aug 01, 2024 -

Lester Glenn Subaru responded

Hi Marge and Ray, Thank you so much for your heartfelt review! We’re thrilled to hear that Gary and the team at Lester Glenn Subaru provided professional and caring service, even from out of state! We’re honored by your kind words and look forward to assisting you with any future vehicle needs. If you need anything else or have more questions, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

July 23, 2024

The service department was outstanding from top to bottom. Everyone starting with the Service Director Kerry Monica to the customer service team was extremely friendly and attentive. Kerry responded A More

by DM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Lester Glenn Subaru responded

Hi DM0, Thank you for the outstanding review! We’re thrilled to hear that our Service Director Kerry, the customer service team, and everyone involved made your experience smooth and pleasant! We appreciate your recommendation and are delighted that our responsiveness and service exceeded your expectations! If you need anything else or have more questions, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

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