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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,344 Reviews
Call Service Center (732) 966-9220

1,344 Reviews of Lester Glenn Subaru - Service Center

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September 28, 2024

My car was hit very badly from behind and the Subaru team put it back together beautifully. More

by kathy_fischer
Workmanship
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary
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September 28, 2024

My service appointment was very quick, and it didn’t cost anything since it was still included in purchase of my forester More

by JOSEPH.LESNIAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 27, 2024

Service was outstanding and Nicole is an asset to your company. Very professional and cordial. More

by ARTBP55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Lester Glenn Subaru responded

Hi ARTBP55, Thanks for sharing your experience! We're delighted to hear that Nicole provided you with outstanding service! We’re proud to have her on our team, and your kind words mean a lot to us. If you need any further assistance, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

September 27, 2024

Always excellent at Subaru of Toms River. Service was easily scheduled & easily done in a clean & friendly environment. Fast, easy & courteous people. Thank you! Eric did a wonderful job!! More

by POLLIWOGGISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 27, 2024

My service agent Eric was great. He kept me in the loop all day on the service of my car. I appreciated that he took the time to have a new tire put on my car instead of just patchin More

by RYTEL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Lester Glenn Subaru responded

Hi RYTEL4, Thanks for sharing your experience! We’re delighted to hear that Eric kept you informed throughout the day and prioritized your safety by replacing the tire instead of just patching it! Your satisfaction is our top priority, and we appreciate your trust in us! Happy Driving, The Lester Glenn Subaru Team

September 27, 2024

Always professional and honest. The wait time was longer than I expected, but I was communicated this from the beginning. More

by Jeff G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Lester Glenn Subaru responded

Hi Jeff, Thanks for sharing your experience! We’re glad to hear that you found our team professional and honest! We appreciate your understanding regarding the wait time, and we strive to keep our customers informed every step of the way. If there's anything else we can assist you with, just let us know! Happy Driving, The Lester Glenn Subaru Team

September 27, 2024

Always a good experience, from sales to service. Check in was fast and easy, and service rep was efficient and friendly. The wait time for service was reasonable, and I didn't have to readjust my se More

by DPATANIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Arnold
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Sep 27, 2024 -

Lester Glenn Subaru responded

Hi Dpatania, Thanks for sharing your experience! We’re delighted to hear that you consistently have a good experience with us, from sales to service! It’s great to know that our team made your check-in fast and easy, and we appreciate your kind words about our service rep. We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

September 26, 2024

The service is always excellent and my car feels like new when I leave the shop every time. Thanks! More

by AMASSA86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Lester Glenn Subaru responded

Hi AMASSA86, Thank you for your fantastic review! We’re so glad to hear that you consistently receive excellent service and that your car feels like new after each visit! Your satisfaction means a lot to us! If you ever need anything else or have more feedback to share, feel free to reach out. We appreciate your support! Happy Driving, The Lester Glenn Subaru Team

September 26, 2024

Nicole is very customer friendly. Answered questions and made it easy for drop off and pick up. More

by JUSTUS3123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Lester Glenn Subaru responded

Hi JUSTUS3123, Thank you for your kind review! We’re thrilled to hear that Nicole made your drop-off and pick-up process easy and was friendly while answering all your questions! Customer satisfaction is our top priority! If you need anything else or have more feedback to share, feel free to reach out. We appreciate your support! Happy Driving, The Lester Glenn Subaru Team

September 26, 2024

Nicole is very pleasant and always ensures that there are no problems with my car. I never have to worry about anything unsafe or unexpected happening. More

by SPIKEANDTIGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Lester Glenn Subaru responded

Hey SPIKEANDTIGER, Thank you for your fantastic review! We're delighted to hear that Nicole consistently provides you with pleasant service and peace of mind regarding your vehicle. Your safety and satisfaction are our top priorities! If you need anything else or have more feedback, don’t hesitate to reach out. We truly appreciate your support! Happy Driving, The Lester Glenn Subaru Team

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