Lester Glenn Subaru - Service Center

Nicole was extremely professional and helpful. She kept me consistently informed of the repair status through every step of my 2016 Outback's transmission related failure even while I was on the o She kept me consistently informed of the repair status through every step of my 2016 Outback's transmission related failure even while I was on the other side of the country. I was pleasantly surprised to learn the repair was covered under the Subaru continuously variable transmission extended warranty, thereby resulting in a zero dollars/cents cost outlay on my part. I offered Nicole a tip, which she refused, I then requested it be given to the technician. More

Nicole was great. She didn’t know why I was there, but listened closely to my issues and addressed all of them quickly and thoroughly. She was extremely polite and k She didn’t know why I was there, but listened closely to my issues and addressed all of them quickly and thoroughly. She was extremely polite and knowledgeable and easy to deal with. More

Best service ever. Customer service and techs are the best. We were treated with utmost respect. Customer service and techs are the best. We were treated with utmost respect. More

Only problem dealership is relentless with phone calls borderline harassment. That’s how you lost the sale. These calls keep up you’ll lose the service too. Received 8 calls with 8 voicemails 4 emails an borderline harassment. That’s how you lost the sale. These calls keep up you’ll lose the service too. Received 8 calls with 8 voicemails 4 emails and 4 text messages. From Tuesday to Friday 1 call to confirm appointment is sufficient. I am not buying or selling any cars. More

The appointment ran on time and efficiently The are people are very courteous and knowledgeable people are very courteous and knowledgeable More

I always expect to wait. It's never hard because Kathy Ottmer keeps me updated & informed. I appreciate her knowledge & effort. It's never hard because Kathy Ottmer keeps me updated & informed. I appreciate her knowledge & effort. More

They did a great job, I was very happy how they treat their customers. Thank you! their customers. Thank you! More

It was very easy to call and schedule a service appointment to fit my schedule. The service was performed quickly and my car was ready as promised. appointment to fit my schedule. The service was performed quickly and my car was ready as promised. More

Would rather wait for service instead of being driven home. Due to back up in service, I had to get my car the next day. Eric kept me informed of the situation the entire time. Duke and Alex from the va home. Due to back up in service, I had to get my car the next day. Eric kept me informed of the situation the entire time. Duke and Alex from the valet service were both very pleasant and good drivers. More

Good customer service, fast and and very reliable work. Love the coffee and friendly service peope Love the coffee and friendly service peope More