Back

Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,506 Reviews

1,506 Reviews of Lester Glenn Subaru - Service Center

Sort by
June 21, 2025

All the employees were friendly and helpful. I would recommend this dealership to everyone for service. More

by EMERLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Lester Glenn Subaru responded

Hi Emerlan, Thanks for sharing your experience! We're glad to hear that our team was friendly and helpful throughout your visit. Your recommendation means a lot to us, and we’re proud to provide a level of service that earns that kind of trust! Happy Driving, The Lester Glenn Subaru Team

June 19, 2025

Not great experienced with the service . Not of the service I needed ‘seems there’s a leak ‘ and one screw fell off ‘ .. Didnt even bother to put one before they closed the service . Or rev More

by JNBATIN7315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Damiano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Lester Glenn Subaru responded

Hi JNBATIN7315, Thank you for sharing your feedback. We’re sorry to hear that you felt disappointed in your service experience, this is never the impression we want to leave. After reviewing your visit in detail, our team noted that your vehicle did have significant wear concerns, including tires worn to 0/32” with metal cords exposed, front brakes at 2mm, and an audible exhaust leak coming from an area covered by shields, which can’t be seen visually. We understand that unexpected repairs are frustrating and costly, and that’s why your service advisor Nicole also reached out to Subaru on your behalf and was able to secure $2,000 in assistance toward your catalytic converter replacement. We certainly respect your decision to seek a second opinion elsewhere, and we’re glad you were able to have everything looked at. If you’d like to review your inspection results again or have any remaining concerns about your visit, please feel free to return Kerry’s call or email us at customercare@lesterglenn.com, we’re here to help. Happy Driving, The Lester Glenn Subaru Team

June 19, 2025

Another great experience with Lester Glenn Subaru servicing department. Dealing with Sean Hefner was a pleasure. Sean was professional, efficient and explained everything very thoroughly. He kept me More

by RSK1116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Hefner Express Consultant *****
Jun 19, 2025 -

Lester Glenn Subaru responded

Hey RSK1116, Thanks for sharing your experience! We're thrilled to hear that Sean and the rest of the team made your service visit such a positive one! It’s great to know you felt well-informed, respected, and supported every step of the way! We appreciate your continued trust in us! Happy Driving, The Lester Glenn Subaru Team

June 19, 2025

I enjoy working with Nicole, She enjoy her work, and it shows, She is exceptional at what she does. More

by GLECOMPTE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Lester Glenn Subaru responded

Hi GLECOMPTE0, Thanks for sharing your experience! We're thrilled to hear that you enjoy working with Nicole. It's clear she takes great pride in her work, and we're glad that her enthusiasm and professionalism have made such a strong impression. Exceptional service is what we strive for, and Nicole consistently delivers that to our customers! Happy Driving, The Lester Glenn Subaru Team

June 19, 2025

The dealership has been very helpful in purchase and service of the vehicle. I would recommend. More

by GAILC125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bert Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Lester Glenn Subaru responded

Hi GAILC125, Thanks for sharing your experience! We're so glad to hear that you've found our team helpful throughout both the purchase and service of your vehicle. Providing support every step of the way is what we aim for, and your recommendation means a lot to us. Happy Driving, The Lester Glenn Subaru Team

June 18, 2025

We have had a long-standing relationship with Lester Glenn Subaru that goes back several cars. For many years our service rep. was the great Kathy Ottmer who we understand has moved on to Lester Glenn G More

by ROLLERORGANCOBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Lester Glenn Subaru responded

Hey ROLLERORGANCOBS, Thanks for sharing your experience! It’s wonderful to hear that your long-standing relationship with us continues to deliver the same great service. We're glad Nicole stepped in seamlessly and got you back on the road so quickly. We truly appreciate your loyalty and trust in our team! Happy Driving, The Lester Glenn Subaru Team

June 17, 2025

It is always a pleasure to have my vehicle servicing completed at Lester Glenn Subaru. The work is done to perfection and the service staff treats me in a courteous and professional manner, Kudos to L More

by GENE.SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Lester Glenn Subaru responded

Hey GENE.SMITH, Thanks for sharing your experience! We're thrilled to hear that your service visits are always a pleasure and that Ekaterina and the team continue to deliver professional and courteous care! It's great to know the work is consistently done to perfection, your trust means a lot to us! Happy Driving, The Lester Glenn Subaru Team

June 16, 2025

The staff there is extremely professional polite. They took care of my needs got my vehicle in-N-Out for Service. I’m extremely happy. More

by RNASH1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bert Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsey Mulrain
Jun 17, 2025 -

Lester Glenn Subaru responded

Hey RNASH1964, Thanks for sharing your experience! We're so glad to hear that our team provided you with professional and polite service, and that your vehicle was taken care of quickly and efficiently! Your satisfaction means everything to us, and we're happy we could make your visit a smooth one! Happy Driving, The Lester Glenn Subaru Team

June 15, 2025

Very professional service. Atmosphere is very clean and the shuttle service was very helpful. Nicole is always very friendly and knowledgeable. More

by RHBOATING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Lester Glenn Subaru responded

Hi RHBOATING, Thanks for sharing your experience! We're so glad to hear that Nicole provided friendly and knowledgeable service and that you enjoyed our clean environment and helpful shuttle. We’re happy everything went smoothly and appreciate you choosing us! Happy Driving, The Lester Glenn Subaru Team

June 13, 2025

Very welcoming. Very knowledgeable. Very helpful. Good communication. They believe in brand loyalty and back their words up with action. More

by NHBENNETT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Lester Glenn Subaru responded

Hey NHBENNETT0, Thanks for sharing your experience! We're glad to hear that our team made you feel welcomed and supported every step of the way. It's great to know our commitment to brand loyalty came through loud and clear! Happy Driving, The Lester Glenn Subaru Team