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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,199 Reviews
Call Service Center (732) 966-9220

1,199 Reviews of Lester Glenn Subaru - Service Center

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August 17, 2024

I've been a customer since 2009. I was happy then and am happy still. More

by K4UP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Lester Glenn Subaru responded

Hey K4UP, We’re thrilled to hear that your experience with us has consistently been positive since 2009! It’s fantastic to have customers like you who continue to trust us over the years. Thank you for your loyalty and support! Happy Driving, The Lester Glenn Subaru Team

August 16, 2024

Love my Lester Glen Subaru! Nicole the service manager is amazing and super friendly. I have always had positive experiences since I've been leasing with them for the last 7 ye More

by GBROKAWCUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reception staff!
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Aug 23, 2024 -

Lester Glenn Subaru responded

Hi GBROKAWCUP, We’re so happy to hear you love your Subaru! It’s fantastic to know that Nicole has been amazing and friendly throughout your service experiences. Your loyalty over the last 7 years means a lot to us. If you need anything else or have more feedback, we’re always here for you! Happy Driving, The Lester Glenn Subaru Team

August 16, 2024

Kathy was very helpful and professional . She is always a pleasure to work with.She got me a rental car so i could go home and return later.Thank you Kathy. More

by GRECOLARRY69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

Lester Glenn Subaru responded

Hi GRECOLARRY69, Thank you for the great feedback! We’re so glad to hear that Kathy was helpful and professional and that she made your experience smooth by arranging a rental car for you! It’s always a pleasure to work with her, and we’re glad you had a positive experience. If you need anything else, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

August 15, 2024

Nicole answered all my questions and even texted me updates. She was kind and considerate as always. I was able to get a printout of work done and future work needed. Work was done same day. I also app More

by ARLEENHILL83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2024 -

Lester Glenn Subaru responded

Hi ARLEENHILL83, Thank you for your wonderful feedback! We're thrilled to hear that Nicole provided such attentive and helpful service! It’s great to know that our team was able to keep you informed and accommodate your schedule. We’re grateful for your continued trust in us and look forward to assisting you with your car’s needs in the future! Happy Driving, The Lester Glenn Subaru Team

August 14, 2024

Everyone at the Subaru dealership is so friendly and helpful! Nicole really cares about hurt customers satisfaction! More

by REACHJIBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2024 -

Lester Glenn Subaru responded

Hi REACHJIBE, Thanks for the fantastic review! We’re delighted to hear that you had such a positive experience with us! Nicole and the team are always here to ensure you’re taken care of. We appreciate your kind words and look forward to seeing you again! Happy Driving, The Lester Glenn Subaru Team

August 14, 2024

Your salesperson Noah and your service person Kathy were extremely professional and pleasant to deal with. More

by jodigioia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2024 -

Lester Glenn Subaru responded

Hi jodigioia, It's wonderful to hear that Noah and Kathy made your experience with us both professional and pleasant! We're proud to have them on our team and happy they were able to assist you so well. Thanks for your kind words! Happy Driving, The Lester Glenn Subaru Team

August 14, 2024

I was greeted immediately by friendly professional staff and my car was ready in the time they quoted. More

by kbarbalace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Lester Glenn Subaru responded

Hi Kbarbalace, It's fantastic to hear that you were greeted right away by our friendly and professional team! We're glad your car was ready on time, just as promised. Thanks for choosing us, and we look forward to welcoming you back for your next service! Happy Driving, The Lester Glenn Subaru Team

August 13, 2024

Keith knows what needs to be done. He drives a lot and knows NJ traffic and roads. We need our wheels! Yeah he is a good one. More

by JPFLMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Mulrain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

Lester Glenn Subaru responded

Hi JPFLMD, We’re thrilled to hear that Keith’s expertise and knowledge of NJ traffic made a difference for you! It’s great to know he’s got your wheels covered. If you need anything else or have more feedback, don’t hesitate to reach out. Thanks for choosing us! Happy Driving, The Lester Glenn Subaru Team

August 13, 2024

Everyone in the service department was great. The waiting area had comfortable seats. I was in and out in very good time. More

by GARYWITHEROW1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Lester Glenn Subaru responded

Hi GARYWITHEROW1951, Thanks for the great review! We’re glad to hear that our service department and comfortable waiting area made your visit a pleasant one! It’s wonderful to know you were in and out quickly. If you need anything else, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

August 13, 2024

Honest and amazing customer service. From when you in until when you pull away. Top Notch!! More

by MATTIDEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Lester Glenn Subaru responded

Hi Matt, Thanks for the fantastic feedback! We’re thrilled to hear that you experienced top-notch service from start to finish! We appreciate your kind words and look forward to assisting you again in the future! Happy Driving, The Lester Glenn Subaru Team

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