Back

Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,337 Reviews

1,337 Reviews of Lester Glenn Subaru - Service Center

Sort by
October 14, 2024

Great Service. Thank you Ekaterina Espinosa for making all my service. Very attentive attitude towards customers. More

by ISKAN53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Lester Glenn Subaru responded

Hi Iskan, Thank you for your kind words! We’re delighted to hear that Ekaterina provided you with great service and an attentive attitude. Your appreciation for her efforts means a lot to us! If you ever need anything else or have more feedback to share, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

October 14, 2024

Great Service! Great Employees, Kathy Ottmer is the BEST service writer. She is professional, friendly, she is knowledgeable. She keeps you updated the whole time y More

by wyckdnana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Ottmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Lester Glenn Subaru responded

Hi Wyckdnana, Thank you for your glowing feedback! We’re thrilled to hear that both Kathy and Kerry provided you with such outstanding service! It’s wonderful to know that they kept you updated, addressed all your concerns, and made you feel valued as a customer. Your recommendation means so much to us, and we’re grateful to be your go-to place for all your Subaru needs! If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

October 14, 2024

Service was done on my tires. Very helpful, quick and easy visit. Thanks, as always. More

by DONNA.HEAGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

Always a great experience. Everyone was very professional, friendly and always willing to help. Charlie More

by ZINAAPPROVATO336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Lester Glenn Subaru responded

Hi ZINAAPPROVATO336, Thank you for your kind words! We’re delighted to hear that you consistently have a great experience with our professional and friendly team. Your support means a lot to us! If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

October 13, 2024

Everyone was professional and courteous. Job was done in time they said it would be done More

by paulettegerichter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2024

Great Service. Great Experience. Good explanation of work to be done and cost. Convenient ride home and pickup after work is done. More

by TAO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2024

The communication regarding setting up the appointment checking on when the car is ready, and the service itself was excellent. More

by stur24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2024

Nicole is an asset to Lester Glenn. She is professional, friendly and courteous. Thank you Nicole for making all my service appointments with Lester Glenn a great experience. More

by KARENEPEASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2024

My experience was great thanks to the service advisor Kathy Ottmer. She is smart, engaging, thoroughly knows cars and the mechanics which makes it possible to explain the work about to be done and the w More

by QUEPASAJAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

I waited over 2 hours for an oil change and tire rotation . I had asked upon arrival if it was going to take more than 2 hours and was told no. More

by GAILLAGO22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Lester Glenn Subaru responded

Hi GAILLAGO22, We’re sorry for the delay during your recent visit and understand how frustrating that can be. Our service manager, Bert, has reached out to address this with you directly. We appreciate your patience and hope to provide a much smoother experience next time. Thank you for your feedback! Happy Driving, The Lester Glenn Subaru Team

...
27
...