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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,337 Reviews
Call Service Center (732) 966-9220

1,337 Reviews of Lester Glenn Subaru - Service Center

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October 17, 2024

I was promptly interviewed by Eric. He told me what to expect and the time frame my car would be done. More

by BLESNEVICH
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Lester Glenn Subaru responded

Hey Blesnevich, Thanks for sharing your experience! We’re glad to hear that Eric kept you informed and provided a clear expectation of your car's service timeline. If you need anything else, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

October 17, 2024

Love the service department. Especially Cathy Very helpful and accommodating Have had Subarus for lat 10 years More

by MBAGEAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Lester Glenn Subaru responded

Hi MBAGEAC, Thanks for your feedback! We’re glad to hear you love our service department and that Kathy has been so helpful and accommodating. It’s great to know you've been a loyal Subaru owner for the last 10 years! If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

October 17, 2024

Fantastic service Nicole is the best I wish that I had always been treated so well by other service departments More

by KARLROHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Lester Glenn Subaru responded

Hi Karl, Thanks for your kind words! We’re thrilled to hear that you had a fantastic service experience and that Nicole made such a great impression. It's wonderful to know we exceeded your expectations. If you ever need anything else, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

October 17, 2024

This was my first experience with the service department, and I was delighted with the staff. They explained what they would do and how long it would take. In the end, I felt they were transparent about the More

by michael.bellina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Lester Glenn Subaru responded

Hi Michael, Thanks for sharing your first experience with our service department! We’re delighted to hear that the team provided clear communication and transparency throughout the process. If you ever need anything else or have more feedback to share, feel free to reach out. We appreciate your trust in us! Happy Driving, The Lester Glenn Subaru Team

October 16, 2024

Very good service. My service man was very attentive to my concerns and performed extra checks and tasks when I requested them. Thank More

by SHIRLEYZUMINO
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Lester Glenn Subaru responded

Hi Shirley, Thanks for your positive feedback! We’re glad to hear that you received very good service and that your service team was attentive to your concerns, going the extra mile to ensure your needs were met. If you ever need anything else or have more feedback to share, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

October 16, 2024

Nicole is always helpful, cheerful and ready to answer any questions. She's a pleasure to work with. More

by ROBINSNEST1921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Lester Glenn Subaru responded

Hi Robinsnest, Thanks for your kind words! We’re thrilled to hear that Nicole has consistently provided helpful and cheerful service! It’s always a pleasure to work with someone who goes above and beyond for our customers. If you ever need anything else or have more feedback to share, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

October 15, 2024

Always good service with a very helpful staff. Would recommend Lester Glenn to family and friends More

by NANCY.WENZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Lester Glenn Subaru responded

Hi Nancy, Thank you for your kind words! We’re so glad to hear that you consistently receive good service from our helpful team. Your recommendation to family and friends means the world to us! If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

October 15, 2024

Great staff and treated me great Had an issue with my tire warranty and everyone went above and beyond to help me out. I really appreciated that!! Thank you More

by MLACERDA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Mulrain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bert Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Lester Glenn Subaru responded

Hi Mlacerda, Thank you for your positive feedback! We’re glad to hear that our team went above and beyond to help you with your tire warranty issue! It’s great to know you felt well treated and appreciated the support. If you ever need anything else or have more feedback to share, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

October 15, 2024

Kathy Ottner IA amazing! Efficient, personable, helpful, courteous. She always returns my call promptly and listens respectfully to all my concerns More

by 51JUNIMOON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Lester Glenn Subaru responded

Hi 51junimoon, Thank you for your wonderful feedback! We’re delighted to hear that Kathy has provided you with such amazing service—efficient, personable, and attentive to your concerns! Your kind words about her responsiveness mean a lot to us! If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

October 15, 2024

Service was great and all work was communicated thoroughly beforehand. I would highly recommend this service center. More

by DZEH27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Lester Glenn Subaru responded

Hi Dzeh, Thanks for your fantastic feedback! We’re thrilled to hear that you had a great service experience and appreciated the thorough communication beforehand. Your recommendation means a lot to us! If you ever need anything else or have more feedback to share, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

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