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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,199 Reviews

1,199 Reviews of Lester Glenn Subaru - Service Center

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September 01, 2024

Ekaterina is always professional, courteous and keeps me updated on where my vehicle is in the process. Subaru is the only car I'll own and Lester Glenn is the only dealer I will work with for purchase & Se More

by Karen Nugent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Lester Glenn Subaru responded

Hi Karen, Thanks for sharing your wonderful experience! We're thrilled to hear that Ekaterina consistently provides you with professional and courteous service! We're proud to be your go-to dealer for all your Subaru needs and look forward to continuing to serve you with excellence! Happy Driving, The Lester Glenn Subaru Team

September 01, 2024

Always a pleasure having my car serviced feel Like family. Everyone is nice and friendly. More

by DmG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Lester Glenn Subaru responded

Hi DmG, Thanks for sharing your experience! We're delighted to know that you feel like family when you visit us! Our team's friendliness and service are what we strive for every day. We look forward to seeing you again soon! Happy Driving, The Lester Glenn Subaru Team

August 31, 2024

Cathy the service rep is very good. The service is very good and I like your coffee machine More

by JDESTASO120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bert Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

I always service my Legacy at Lester Glenn. Everyone there is friendly and helpful. As I said before. I live in Howell and Pine Belt is 5 miles away, but I purchased both my Subarus from Lester More

by Beemer Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

It was an easy experience Kathy is very knowledgeable and is always very helpful with all my questions. More

by CONNIE869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Friendly and polite. But it took over 1 1/2 hours for tire rotation and oil change?? More

by SMCWMC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2024

I love going here everyone is so friendly and helpful . Ekaterina is my rep and she does an excellent job. More

by TAYNELOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Lester Glenn Subaru responded

Hey TAYNELOR, Thanks for the kind words! We're thrilled to hear that you love visiting us and that Ekaterina has been doing an excellent job! We appreciate your support and look forward to helping you again in the future! Happy Driving, The Lester Glenn Subaru Team

August 29, 2024

Missed my schedule appointment they worked me in later that day. Very much appreciated! Great support! More

by MARKEBISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Lester Glenn Subaru responded

Hey MARKEBISH, Thanks for letting us know! We’re glad we could accommodate you and provide the support you needed. If there’s anything else we can do for you, just let us know! Happy Driving, The Lester Glenn Subaru Team

August 29, 2024

We have been dealing with Lester Glenn since about 2005. The mere Fact that we have maintained this relationship for that many years is a testament to their commitment of exceptional customer service, More

by IRONMIKE358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Mulrain
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margaret Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlin Yablonski
Aug 30, 2024 -

Lester Glenn Subaru responded

Hi IRONMIKE358, Thank you for your loyalty over the years! We’re honored to have been able to provide exceptional customer service since 2005! Your continued support means a lot to us, and we’re here for you whenever you need us! Happy Driving, The Lester Glenn Subaru Team

August 28, 2024

Always helpful and very courteous. Work is done in a timely manner. Would recommend them More

by TINAMCDAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Lester Glenn Subaru responded

Hey Tina, Thanks a ton for the kind words! We're thrilled to hear that you found our team helpful and courteous, and that the work was done promptly. We appreciate your recommendation and look forward to seeing you again! Happy Driving, The Lester Glenn Subaru Team

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