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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,471 Reviews

1,471 Reviews of Lester Glenn Subaru - Service Center

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June 01, 2025

Prices were very high for labor and parts. But it’s the norm these dats More

by PatMazzaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Lester Glenn Subaru responded

Hi Pat, Thanks for sharing your experience! We understand that labor and parts costs can feel high, and we want you to know that we regularly research the market to stay as competitive as possible while maintaining the quality service you expect. We appreciate your feedback and hope to continue serving you well. Happy Driving, The Lester Glenn Subaru Team

May 31, 2025

The service lady who helped me was Ekaterina. She was great. She is thorough, smart, knowledgeable and very kind. She answered every question i had. She was absolutely the best! Thank you! And t More

by HELENSKI41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Lester Glenn Subaru responded

Hey HELENSKI41, Thanks for sharing your experience! We're so glad to hear that Ekaterina took great care of you, she truly is a standout on our team. We're also happy the technician got your vehicle serviced efficiently. We appreciate your kind words and look forward to seeing you again next time! Happy Driving, The Lester Glenn Subaru Team

May 31, 2025

Ekaterina was a pleasure to work with. Mark the shuttle guy was a great conversationalist during the trip back home. The service dept got my car back quick, fast, and in a hurry. Well done More

by THOMAS.R.POWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
Jun 03, 2025 -

Lester Glenn Subaru responded

Hi Thomas, Thanks for sharing your experience! We're so glad to hear that Ekaterina and Mark helped make your visit smooth and enjoyable. It's great that our service team had your vehicle ready so quickly, we appreciate the shoutout and look forward to helping again whenever you need us. Happy Driving, The Lester Glenn Subaru Team

May 31, 2025

Great people and great service. Communication from service representative on status of my repairs was very informative and timely. More

by PBELTHOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Lester Glenn Subaru responded

Hey Pbelthoff, Thanks for sharing your experience! We're glad to hear our team kept you well-informed throughout your visit and that you were pleased with the service you received. Providing clear communication and great care is what we aim for every time. Happy Driving, The Lester Glenn Subaru Team

May 30, 2025

Work done was fine and customer rep was both patient and very helpful. My question is: Why, when I bought a used car with 17,700 miles on it 11/24, was the 18,000 mile suggested service not completed? And More

by SUZ1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025

Wonderful. Print and helpfull. Solved my problem on the same day it happened. Thank you More

by MOELLERRUDOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Lester Glenn Subaru responded

Hey MOELLERRUDOLF, Thanks for sharing your experience! We're so glad our team was able to promptly resolve your issue the same day it came up. Your satisfaction means everything to us! Happy Driving, The Lester Glenn Subaru Team

May 25, 2025

Great timing,Nicole had kept me informed of what was happening with the car, the service was very good. It was very convent to have the shuttle back home and back to pick up the finished car More

by ELLEN6491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Lester Glenn Subaru responded

Hi ELLEN6491, Thanks for sharing your experience! We're glad Nicole kept you well-informed and that the service met your expectations. It's great to hear the shuttle service made things more convenient for you. We appreciate your feedback and look forward to assisting you again! Happy Driving, The Lester Glenn Subaru Team

May 25, 2025

Awesome as always Have been a Lester Glenn customer for 20 + years and will always be. More

by PCCC31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Lester Glenn Subaru responded

Hi PCCC31, Thanks for sharing your experience! We truly appreciate your loyalty as a customer for over 20 years. It means a lot to us to have your continued trust and support. We look forward to many more great experiences together! Happy Driving, The Lester Glenn Subaru Team

May 24, 2025

I’m new to the Manchester area! My service advisor Eric explained everything To me and my vehicle was repaired and back to me in a timely manner! Thank you Eric More

by CHESSAPEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Lester Glenn Subaru responded

Hi CHESSAPEA, Thanks for sharing your experience! Welcome to the area, we’re thrilled you chose us for your service needs! It’s great to hear that Eric took the time to explain everything clearly and made sure your vehicle was repaired promptly! We’re here whenever you need us! Happy Driving, The Lester Glenn Subaru Team

May 23, 2025

this is my fourth car from the dealership. i have been very pleased with everyone there. More

by GMCWINNIE47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Lester Glenn Subaru responded

Hey GMCWINNIE47, Thanks for sharing your experience! We truly appreciate your continued loyalty and are so glad to hear that you've consistently been pleased with our team! It means a lot to have you as a returning customer! Happy Driving, The Lester Glenn Subaru Team