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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,481 Reviews
Call Service Center (732) 966-9220

1,481 Reviews of Lester Glenn Subaru - Service Center

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January 27, 2025

My service rep. ..Ekaterina was professional and efficient. Explained all to me, kept in touch and secured a ride home for me and pickup when I needed it. Thank you. More

by pkarnats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Lester Glenn Subaru responded

Hi pkarnats, Thanks for sharing your experience! We’re thrilled to hear that Ekaterina provided you with excellent service. It’s great to know that she kept you informed and took care of everything, ensuring you had a smooth and hassle-free experience. We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

January 26, 2025

Great service department and they did an excellent job on my car. They let me know what was wrong with the car and exactly what they did to correct it More

by JLAMEIRAS28.JL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Lester Glenn Subaru responded

Hi JLAMEIRAS28.JL, Thanks for sharing your experience! We’re so glad to hear that you had a great experience with our service department. It’s important to us that our customers are fully informed, and we’re happy we could provide the details you needed about the repair. We appreciate your trust and look forward to continuing to serve you! Happy Driving, The Lester Glenn Subaru Team

January 26, 2025

I can’t say enough how wonderful my experience was with Subaru. The people there are so very nice. Nicole is so very EXCELLENT at her job. I hope she is rewarded for the great job she does. Polite, kind, k More

by Frieda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Lester Glenn Subaru responded

Hi Frieda, Thanks for sharing your wonderful experience with us! We're so happy to hear that Nicole made such a positive impression on you. She truly is a gem, and we’ll be sure to pass along your kind words. It's great to know you’ll be returning in the future, and we can’t wait to welcome you back! Happy Driving, The Lester Glenn Subaru Team

January 26, 2025

Very knowleadgeable service advisors and they are not pushy with unwanted services. Little bit of a wait though. More

by KOOMAG2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
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Jan 27, 2025 -

Lester Glenn Subaru responded

Hi KOOMAG2011, Thanks for sharing your feedback! We're glad to hear that our service advisors were knowledgeable and respectful of your needs. We do apologize for the wait and will continue working on improving efficiency. We appreciate your patience and look forward to assisting you again in the future! Happy Driving, The Lester Glenn Subaru Team

January 26, 2025

Kathleen from service was outstanding very friendly and courteous. The whole staff was very friendly More

by STEVECUMMINGSNJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Lester Glenn Subaru responded

Hi STEVECUMMINGSNJ, Thanks for sharing your experience! We're so glad to hear that Kathleen and the entire team made your visit outstanding. We pride ourselves on delivering excellent service and your kind words mean a lot to us. We look forward to assisting you again soon! Happy Driving, The Lester Glenn Subaru Team

Jan 27, 2025 -

Lester Glenn Subaru responded

Hi STEVECUMMINGSNJ, Thanks for sharing your experience! We're so glad to hear that Kathleen and the entire team made your visit outstanding. We pride ourselves on delivering excellent service and your kind words mean a lot to us. We look forward to assisting you again soon! Happy Driving, The Lester Glenn Subaru Team

January 25, 2025

Great dealership the staff is very responsive to the customer. The place is clean great coffee would like a danish . Keep up the great job More

by LBONGARD1224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Lester Glenn Subaru responded

Hi LBONGARD1224, Thanks for the great feedback! We’re so glad you had a positive experience with us and enjoyed the clean space and great coffee! We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

January 24, 2025

No additional comments, everything was fine. Nine, eight, seven, six, five, four,, three, two, one. More

by RAFRIZZELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Lester Glenn Subaru responded

Hey RAFRIZZELL, Thanks for taking the time to leave a review! We're glad everything went smoothly. If you ever need anything in the future, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

January 24, 2025

The people in the dealership were friendly and courteous. The showroom was comfortable and the coffee was great More

by anphig2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Lester Glenn Subaru responded

Hi anphig2, Thanks for sharing your positive feedback! We're glad to hear that you had a pleasant experience with our team and enjoyed the comfort of our showroom (and the coffee too!). We strive to create a welcoming environment for everyone! We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

January 24, 2025

Pleasant staff and great communication between texts, email and phone calls. Courtesy shuttle was a plus! More

by CKAMINSKI1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Lester Glenn Subaru responded

Hey CKAMINSKI1022, Thanks for the great feedback! We're happy to hear that our team provided excellent communication across texts, emails, and phone calls. We're also glad you enjoyed the courtesy shuttle! We appreciate your support and look forward to serving you again! Happy Driving, The Lester Glenn Subaru Team

January 24, 2025

The dealership is very professional. Dealing with Kathy in Service was an excellent experience. I would recommend if you need service on your vehicle, do not hesitate to visit their serv More

by AMYGUBNER90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Mulrain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Ottmer
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Jan 24, 2025 -

Lester Glenn Subaru responded

Hey AMYGUBNER90, Thanks for sharing your experience! We're so glad Kathy in Service made your visit an excellent one. It’s great to know that you felt well-informed every step of the way. We truly appreciate your recommendation and look forward to helping you again soon! Happy Driving, The Lester Glenn Subaru Team

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