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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,199 Reviews

1,199 Reviews of Lester Glenn Subaru - Service Center

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September 26, 2024

Nicole is very pleasant and always ensures that there are no problems with my car. I never have to worry about anything unsafe or unexpected happening. More

by SPIKEANDTIGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Lester Glenn Subaru responded

Hey SPIKEANDTIGER, Thank you for your fantastic review! We're delighted to hear that Nicole consistently provides you with pleasant service and peace of mind regarding your vehicle. Your safety and satisfaction are our top priorities! If you need anything else or have more feedback, don’t hesitate to reach out. We truly appreciate your support! Happy Driving, The Lester Glenn Subaru Team

September 26, 2024

Nicole is very customer friendly. Answered questions and made it easy for drop off and pick up. More

by JUSTUS3123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Lester Glenn Subaru responded

Hi JUSTUS3123, Thank you for your kind review! We’re thrilled to hear that Nicole made your drop-off and pick-up process easy and was friendly while answering all your questions! Customer satisfaction is our top priority! If you need anything else or have more feedback to share, feel free to reach out. We appreciate your support! Happy Driving, The Lester Glenn Subaru Team

September 25, 2024

Lester Glenn Subaru was fabulous. They went out of their way to help us, our car was fixed in a timely manner, and they made everything as easy as possible. More

by cgtuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Lester Glenn Subaru responded

Hey CGTuck, Thanks for the fantastic review! We're thrilled to hear that our team made everything easy for you and got your car fixed quickly. We truly appreciate your feedback and are here whenever you need us! Happy Driving, The Lester Glenn Subaru Team

September 25, 2024

The servicing was on time and everything was addressed. Nicole was very informative and a pleasure to work with. More

by Sal DellaRosa
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Lester Glenn Subaru responded

Hi Sal, Thank you for your wonderful review! We’re glad to hear that your service was timely and that Nicole provided you with informative and pleasant assistance! If you need anything else or have more feedback to share, feel free to reach out. We appreciate your support! Happy Driving, The Lester Glenn Subaru Team

September 25, 2024

Friendly environment. Work was quickly and efficiently. Customer service was helpful in setting up appointment More

by LOUISVERANGE
Recommend Dealer
Yes
Employees Worked With
Lindsey Mulrain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will
Sep 26, 2024 -

Lester Glenn Subaru responded

Hey LOUISVERANGE, Thanks for sharing your experience! We're thrilled to hear you enjoyed our friendly environment and efficient service! It's great to know our team made setting up your appointment easy for you. We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

September 24, 2024

I waited for 2 hours and 45 minutes for my appointment to be a success… More

by CANDISHCHRISTOPHER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Lester Glenn Subaru responded

Hey Christopher, We apologize for the long wait during your appointment! We understand how frustrating that can be, and we’ll work on making future visits smoother and quicker for you. Thanks for your patience and for sharing your feedback! Happy Driving, The Lester Glenn Subaru Team

September 24, 2024

Very friendly and courteous personal working in the environment that cares about your car. Has answers to all questions. Very happy with this car and Subaru dealership. More

by GARYMIREAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Lester Glenn Subaru responded

Hey Gary, We’re so glad to hear you had a great experience with our team! It’s awesome to know you’re happy with your car and the service at our Subaru dealership! We’re always here to help with any questions you have! Happy Driving, The Lester Glenn Subaru Team

September 23, 2024

Great service! Deal with customer with professionalism; very respectful, very knowledgeable about his job. Non discriminatory-this is important he is not judge ment More

by GALLMARIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Lester Glenn Subaru responded

Hi Gallmarie, Thanks for sharing your experience! We’re delighted to hear that you received great service and felt respected throughout your visit! Our team prides itself on professionalism and inclusivity, and it’s wonderful to know that it made a positive impact on your experience. Happy Driving, The Lester Glenn Subaru Team

September 23, 2024

if i have to keep writing reviews. I will never participate in this survey again More

by MIKEBO46
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Lester Glenn Subaru responded

Hi MIKEBO46, We appreciate your honest feedback and understand that writing reviews can feel repetitive! We value your time and participation, and if you ever have any additional thoughts to share, we’re always here to listen! Happy Driving, The Lester Glenn Subaru Team

September 22, 2024

Keith from the service department and Dan the mechanic were great. Explained everything to me. They are truly an asset to your team. Thank you Nancy Hestermann More

by SUNNAN2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan the mechanic
Sep 23, 2024 -

Lester Glenn Subaru responded

Hi Nancy, Thanks for the wonderful feedback! We're so glad to hear that Keith and Dan provided great service and took the time to explain everything! If there is anything else we can do to assist you, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

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