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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,199 Reviews

1,199 Reviews of Lester Glenn Subaru - Service Center

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October 01, 2024

Nicole was great. She didn’t know why I was there, but listened closely to my issues and addressed all of them quickly and thoroughly. She was extremely polite and k More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

Best service ever. Customer service and techs are the best. We were treated with utmost respect. More

by BACHBRONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

They did a great job, I was very happy how they treat their customers. Thank you! More

by DSKLAR825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

Only problem dealership is relentless with phone calls borderline harassment. That’s how you lost the sale. These calls keep up you’ll lose the service too. Received 8 calls with 8 voicemails 4 emails an More

by MISSYL_43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

The appointment ran on time and efficiently The are people are very courteous and knowledgeable More

by GINKLEIN77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bert Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

I always expect to wait. It's never hard because Kathy Ottmer keeps me updated & informed. I appreciate her knowledge & effort. More

by HELENINDELLICATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

Would rather wait for service instead of being driven home. Due to back up in service, I had to get my car the next day. Eric kept me informed of the situation the entire time. Duke and Alex from the va More

by DEPAUWMACOUN
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

It was very easy to call and schedule a service appointment to fit my schedule. The service was performed quickly and my car was ready as promised. More

by CMDOWLINGRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

My service appointment was very quick, and it didn’t cost anything since it was still included in purchase of my forester More

by JOSEPH.LESNIAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

Good customer service, fast and and very reliable work. Love the coffee and friendly service peope More

by BARONCD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
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