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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,479 Reviews
Call Service Center (732) 966-9220

1,479 Reviews of Lester Glenn Subaru - Service Center

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February 25, 2025

Everything went smoothly ! my advisor was very friendly and explained everything just fine. Would highly recommend More

by FIRSTMATEJANE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bert Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Ottmer
Report | Print
Feb 26, 2025 -

Lester Glenn Subaru responded

Hi FIRSTMATEJANE1, Thank you for your wonderful feedback! We're so glad to hear that your experience was smooth and that your advisor was friendly and helpful. We truly appreciate your recommendation and look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

February 25, 2025

Dealership is good. And the customer service team is the best in town.. My service rep is Kathy More

by Subaru4me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Report | Print
Feb 26, 2025 -

Lester Glenn Subaru responded

Hi Subaru4me, Thank you for your kind words! We’re so happy to hear that you’ve had a positive experience with our team and that Kathy has been taking good care of you. We pride ourselves on delivering the best service, and it’s great to know you feel that way! We look forward to serving you again, The Lester Glenn Subaru Team

February 23, 2025

Easy experience. Smooth check-in and detailed explanation of service. That’s end of the story. More

by hope.brown74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

Lester Glenn Subaru responded

Hey hope.brown74, Thank you for your review! We’re so glad to hear that your experience was easy and smooth. Providing clear explanations and efficient service is always our goal, and we appreciate your feedback! Happy Driving, The Lester Glenn Subaru Team

February 22, 2025

Lester Glenn Subaru Service, is always clean, comfortable if waiting. It is the only place to go for all your service and maintenance needs. My Service Adviser Kathy Ottmer is professional, knowledgeable f More

by wyckdnana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Ottmer
Report | Print
Feb 24, 2025 -

Lester Glenn Subaru responded

Hey wyckdnana, Thank you for the wonderful review! We’re so glad to hear that Kathy has consistently provided you with professional, knowledgeable, and friendly service. It’s great to know you feel confident in our service department and trust us with your vehicle's maintenance and repairs. We truly appreciate your recommendation and are honored to be your go-to service provider! Happy Driving, The Lester Glenn Subaru Team

February 22, 2025

Ordered part quickly to fix my 2019 Forester. Staff is friendly and professional. Nicole Damiano ensured I was taken care of and all my needs were met, she is an outstanding member of Lester Glen More

by wmahoney0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Damiano
Report | Print
Feb 24, 2025 -

Lester Glenn Subaru responded

Hey wmahoney0, Thank you for sharing your experience! We’re so glad to hear that Nicole provided outstanding service and ensured your needs were met. It's great that the part for your Forester was ordered quickly, and we appreciate your kind words about our friendly and professional team! Happy Driving, The Lester Glenn Subaru Team

February 21, 2025

Ekaterina makes me feel comfortable when it comes to servicing my vehicle. She doesn’t pressure.. More

by SONYACBELL
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

Lester Glenn Subaru responded

Hey SONYACBELL, Thank you for sharing your experience! We’re so glad to hear that Ekaterina makes you feel comfortable and at ease during your service visits. We always aim to provide a stress-free experience, and it’s wonderful to know we’re hitting the mark for you. Happy Driving, The Lester Glenn Subaru Team

February 21, 2025

Good contact and loaner car till mine was fixed. Kathy kept me informed of my repair status and was so helpful More

by JERSEYSHOREBRUCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Report | Print
Feb 24, 2025 -

Lester Glenn Subaru responded

Hey JERSEYSHOREBRUCE, Thank you for the great review! We’re glad to hear that Kathy kept you informed and provided helpful service throughout your repair. It’s also great that you had a loaner car to keep things convenient. We truly appreciate your feedback and look forward to assisting you again in the future! Happy Driving, The Lester Glenn Subaru Team

February 19, 2025

Everyone at Lester Glenn Subaru was very professional and helpful. They do whatever they can to meet your needs. I highly recommend them. More

by Barry R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Yae
Report | Print
Feb 20, 2025 -

Lester Glenn Subaru responded

Hey Barry, Thanks for sharing your experience! We’re thrilled to hear that our team was able to meet your needs and provide the professional service you deserve. Your recommendation means a lot to us! Happy Driving, The Lester Glenn Subaru Team

February 17, 2025

The dealer had a small mixup but took care of it quickly. Then despite me not making a big deal about it, made sure we were taken care of for any inconvenience More

by DLOTRUGLIO28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Ottmer
Report | Print
Feb 19, 2025 -

Lester Glenn Subaru responded

Hey DLOTRUGLIO28, Thanks for sharing your experience! We’re glad to hear that the team quickly addressed the mix-up and went above and beyond to ensure you were taken care of. We strive to make every experience seamless, and we appreciate your understanding. Happy Driving, The Lester Glenn Subaru Team

February 17, 2025

It's a pleasure to work with every department at Lester Glenn Subaru. My 2025 Outback is my sixth Subaru. All have been serviced and purchased there. How's that for a loyal customer. More

by JACEPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Ottmer
Report | Print
Feb 17, 2025 -

Lester Glenn Subaru responded

Hi JACEPE, Thanks for sharing your experience! We're so grateful for your loyalty over the years and for choosing us for all of your Subaru needs. It’s a pleasure working with you, and we’re thrilled that you’ve had such positive experiences with every department at Lester Glenn Subaru! We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

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