Lester Glenn Subaru - Service Center

Picked up something in my tire had to visit the collision de partment at Lester Glen. From the minute I entered the dealership the service was awesome . From the gentleman who came out to the lot to greet me partment at Lester Glen. From the minute I entered the dealership the service was awesome . From the gentleman who came out to the lot to greet me and direct me where to park my car - to the receptionist who directed me to the proper person the service was great. My case was handled by Kathleen Ottmer who was extremely efficient . Then I was directed to the garage area where the service tech's who were very informative told me that I ran over a Toyota key which was lodged in my tire . The key was then removed and the tire was checked for any leaking etc. When we returned to Kathleen's office she informed me that while the service tech's where checking the tires they saw that the tires needed to be changed and the brakes also needed to be change which I knew. I then asked Kathleen to work up a price for me which was acceptable and the order was written up . While the order was being written up we had the pleasure of meeting a gentleman by the name of Junior from the service dept. who gave us more information on the tires we were purchasing he was very informative and polite . While I was at the dealership I met Zina the office manager and told her what a great experience it was for me visiting that day . I have a purchased several cars from Lester Glen and have been very satisfied with all of them . This was my first visit to the Lester Glen Subaru Collision Center and I was extremely satisfied. More

Service and catch up Always friendly. We were in for service and Mark remembered us and what car we bought. Personal and great service everytime. Will be continuing our re Always friendly. We were in for service and Mark remembered us and what car we bought. Personal and great service everytime. Will be continuing our relationship with Lester Glenn More

repair a tire We hit a pothole and had to call AAA to take the tire off and put on the donut. I called Subaru service the next morning and they got me in and were v We hit a pothole and had to call AAA to take the tire off and put on the donut. I called Subaru service the next morning and they got me in and were very helpful and honest. I have the extended warranty and they gave me a new tire under the warranty and all it cost was 42 dollars. Everyone there is very nice to work with. The salesman Drew Jensen came over and made sure I was happy and comfortable. More

Leasing a subaru I went in for an oil change and came out with a 2017 Forester. Jay Jackson saw me in the waiting room while I was getting an oil change and he told m I went in for an oil change and came out with a 2017 Forester. Jay Jackson saw me in the waiting room while I was getting an oil change and he told me that my lease was up in 6 months. We started talking as usual, and asked me if I wanted to trade my car in for a newer one. He searched his computer since I'm very picky when it comes to color and interior. He told me he had "one"'that I would like. He got the car, and I test drove it. I ended up leaving with it. They gave me such a good deal since I'm a repeat customer, I couldn't leave it! Donate and Jamie saw me and took care of me and got me out quickly! I have been dealing with Jay, Donato & Jamie for so long, they seem like family! I recommend my friends and family to Lester Glenn! More

if you need service, "make sure you see" Kathy Ottmer.. If you need service, "Make sure you see" Kathy Ottmer Wow, what can I say the worst case scenario happened . It's Friday nearing the end of the day If you need service, "Make sure you see" Kathy Ottmer Wow, what can I say the worst case scenario happened . It's Friday nearing the end of the day and I got a blow out. I quickly called around to the two Subaru dealer in proximity to me. 'They did not stock the tire.' I could even believe it. Such a common tire "Goodyear 225/50 R 18" eagle ls2 was not in stock. Especially from a dealer. Then I was told by both of them, I have to wait till Monday. Not knowing what to do, I called Lester Glen... to my surprise Kathy Ottmer picked up my call... she put me at ease and told me they stock the tires and set up an emergency appointment for the next day. What can I say " Lester Glen" 10 stars in my book.... it's funny any can sell you a car, but it takes a special someone and Excellent Dealership to service it... Thanks Kathy!!!!! And all the service staff at Lester Glen... More

excellent service experience Having had 3 Subaru cars serviced over the years, it is always a pleasure to deal with Kathy who goes out of her way to make car service a great expe Having had 3 Subaru cars serviced over the years, it is always a pleasure to deal with Kathy who goes out of her way to make car service a great experience .the . techs . are thorough and professional all in all a great place to have your car maintained ! ! ! More

Bought 4 cars from them. As stated above I bought 4 cars from them: RAM 1500, 2 Jeeps and lastly a wrx. Sales was an OK experience but when my wrx had a major recall they woul As stated above I bought 4 cars from them: RAM 1500, 2 Jeeps and lastly a wrx. Sales was an OK experience but when my wrx had a major recall they wouldn't perform it due to the engine modifications I did to my car. Last I looked after I signed the papers I could do what I want to the car since it is my car. Not according to their service department. To make a long story short I will never again purchase a vehicle from them again and hope to discourage others from doing so. So if you have any mods done to your car don't waste your time going there. Lastly, thanks World Subaru for performing the necessary recall. More

Service was great! I wanted to thank Lisa Gilmore and service They were able to take me in with out having an appointment for oil change and tire rotation . I live i I wanted to thank Lisa Gilmore and service They were able to take me in with out having an appointment for oil change and tire rotation . I live in ny and have house here actually they take me in anytime I'm out here without an appointment , which is more than I can say about my Subaru dealership in my. Everyone friendly and accommodating. mY next Purchase will be from Lester Glenn Subaru ?? Kelly Williams Pleasant Valley NY/ Toms River NJ More

EXCEPTIONAL Customer Service I have owned or leased multiple Subaru's for the last 20 years. I have dealt with multiple dealerships both in Vermont and NJ. I bought my first Sub I have owned or leased multiple Subaru's for the last 20 years. I have dealt with multiple dealerships both in Vermont and NJ. I bought my first Subaru from Lester Glenn 3 years ago. From my first service until the present, the staff there, specifically Zena and Lisa Gilmore have treated me wonderfully. More importantly, they have gained my trust and that is very important when service people are recommending various types of services and a consumer really doesn't know if their car truly needs it or are they just being "sold". That also had a lot to do with my decision to lease a 2nd car from Lester Glenn Subaru last year. Kudos to both Lisa and Zena. You have truly earned my business ! More

Fixed a flat/fixed a frown :') I recently had my parents car serviced at Lester Glenn Subaru in Toms River, NJ because of an issue with a tire. The service and experience was truly I recently had my parents car serviced at Lester Glenn Subaru in Toms River, NJ because of an issue with a tire. The service and experience was truly amazing. THANK YOU Lisa Gilmore, Service Consultant and Zina Approvato, Service Manager, for your kindness, friendliness and true concern. My sister and I truly enjoyed our visit to your dealership and highly recommend it. More