Lester Glenn Subaru - Service Center

They prvided excellent service they made it quick and easy, They provided a loaner car which helped me in making all of my appointments. As always Lester Glenn went above and beyond with quality and ou easy, They provided a loaner car which helped me in making all of my appointments. As always Lester Glenn went above and beyond with quality and outstanding service. More

Wait for scheduled service despite an appointment was very long with two technicians out sick, but our service advisor Eric was very upfront and honest at check in. Work was done as promised and our advi very long with two technicians out sick, but our service advisor Eric was very upfront and honest at check in. Work was done as promised and our advisor checked in with us to keep us informed. Left happy More

My recent service experience was excellent. Ekaterina kept me informed throughout the process and was pleasant and professional Ekaterina kept me informed throughout the process and was pleasant and professional More

Friendly and professional staff. They resolved my vehicle's issues everything works fine and look forward to work with them again. They resolved my vehicle's issues everything works fine and look forward to work with them again. More

Excellent service for my Subaru. All of the staff are very helpful and polite and guide you in the right direction. All of the staff are very helpful and polite and guide you in the right direction. More

I had gotten an initial diagnostic elsewhere and reported the issue was the thermo valve. I drive for work and requested a loaner vehicle but couldn’t get one until issues were identified at Lester Glen. I w the issue was the thermo valve. I drive for work and requested a loaner vehicle but couldn’t get one until issues were identified at Lester Glen. I was eventually offered a loaner vehicle for the second day of work, but only after I called for an update at 2:30 and was asked to be there by 3:30 to pick up the loaner. Again, I drive for my job so this was helpful but also a major inconvenience that could’ve been avoided. I was also told my car would be washed and it was not. I don’t really care about the car wash however if it is not going to be done, don’t mention it to the customer. All mechanical concerns were addressed to the best of my knowledge. More

I am so pleased with this dealership Excellent customer service I have taken my car in for service twice so far and Eric in the service department has gone above and beyond to make it a great experience T service I have taken my car in for service twice so far and Eric in the service department has gone above and beyond to make it a great experience Thank you Highly recommend :) More

Excellent customer service, friendly and professional Kathy Ottmer fully explained work being done. Calls are returned in a timely manener professional Kathy Ottmer fully explained work being done. Calls are returned in a timely manener More

Smooth check-in, friendly and professional atmosphere, comfortable waiting area and fast and efficient service. comfortable waiting area and fast and efficient service. More

Although my visit ended up costing way more than expected, Kathy Ottmer was wonderful and very helpful in explaining everything to me. Unfortunately I will be looking for a less expensive location expected, Kathy Ottmer was wonderful and very helpful in explaining everything to me. Unfortunately I will be looking for a less expensive location for my next maintenance. More