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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,505 Reviews
Call Service Center (732) 966-9220

1,505 Reviews of Lester Glenn Subaru - Service Center

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April 05, 2025

Nicole was very helpful explaining the problems and how to avoid in the future. Also did not push repairs that could be handled next time I would come in. More

by HARRYGHARTJEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Lester Glenn Subaru responded

Hey Harryghartjen, Thanks for sharing your experience! We're glad to hear Nicole took the time to explain everything clearly and gave you honest, pressure-free guidance. That kind of transparency and care is exactly what we aim for every time. We appreciate your trust and look forward to helping you again in the future! Happy Driving, The Lester Glenn Subaru Team

April 04, 2025

6 hours seems a bit long to wait for my car to be finished. Next time I will request a loaner! More

by PeggyM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Lester Glenn Subaru responded

Hi PeggyM, Thanks for sharing your experience! We understand that waiting for 6 hours felt a bit long, and we’re glad we were able to offer you a loaner! It's great that you had the option to get shuttled home, but we completely understand that next time you’ll take advantage of the loaner to make the process more convenient! We’re here to make your visits as smooth as possible, and we’ll be happy to arrange a loaner for you next time! Happy Driving, The Lester Glenn Subaru Team

April 04, 2025

Lester Glenn customer service is tops, because of Kathy Ottmer - she's exceptional and we appreciate her! More

by blbecks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Report | Print
Apr 07, 2025 -

Lester Glenn Subaru responded

Hey blbecks, Thanks for sharing your experience! We’re thrilled to hear that Kathy made such a great impression—she truly goes above and beyond, and we’re lucky to have her on our team. Your appreciation means a lot! Happy Driving, The Lester Glenn Subaru Team

April 04, 2025

The employees are very good in treating the customers. Very attentive and relatively quick service. I am pleased with it. More

by MANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2025 -

Lester Glenn Subaru responded

Hey Mano, Thanks for sharing your experience! We're glad to hear our team provided attentive and efficient service. We appreciate your support and look forward to seeing you again! Happy Driving, The Lester Glenn Subaru Team

April 03, 2025

Eric was very friendly and professional. He kept me well informed throughout waiting for my car to be serviced. More

by maryanne.hurley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2025 -

Lester Glenn Subaru responded

Hey Maryanne, Thanks for sharing your experience! We're happy to hear that Eric kept you well-informed and made your visit smooth and professional. We appreciate your kind words and look forward to assisting you again! Happy Driving, The Lester Glenn Subaru Team

April 02, 2025

I've bought several cars from Lester Glenn Subaru and have only had great experiences with them through the years. Everyone is friendly, helpful and knowledgeable. It's a pleasure dealing with them. More

by JACEPE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Report | Print
Apr 02, 2025 -

Lester Glenn Subaru responded

Hey Jacepe, Thanks for sharing your experience! We’re so glad to hear that you've had such positive experiences with us over the years. It's always a pleasure to work with you, and we appreciate your continued trust in the Lester Glenn Subaru team. Looking forward to seeing you again! Happy Driving, The Lester Glenn Subaru Team

April 02, 2025

Courtious, respectful, helpful. Team members go above & beyond to ensure your needs and questions are met promptly. Applause! More

by tjmgrandpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Report | Print
Apr 03, 2025 -

Lester Glenn Subaru responded

Hey tjmgrandpa, We appreciate the kind words! Our team is always happy to go the extra mile to make sure your needs are met. Thanks for the applause—we’ll be sure to pass it along! Happy Driving, The Lester Glenn Subaru Team

April 01, 2025

I never mind waiting for my vehicle to be serviced. It’s very comfortable and relaxing. Everyone is very friendly and happy. More

by erdmanne
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bert Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Ottmer
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Apr 02, 2025 -

Lester Glenn Subaru responded

Hey Erdmanne, That’s fantastic to hear! We’re glad you find our service experience comfortable and relaxing. Our team always strives to provide a welcoming atmosphere, and it’s great to know their friendliness made a difference. Looking forward to seeing you again for your next visit! Happy Driving, The Lester Glenn Subaru Team

March 31, 2025

Staff friendly, helpful and accommodating. My cars have been serviced at this dealership for several years. More

by J2DAVIE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Report | Print
Apr 01, 2025 -

Lester Glenn Subaru responded

Hi J2DAVIE, Thank you for sharing your experience! We're so glad to hear that our team has consistently provided you with friendly and accommodating service over the years. We truly appreciate your continued trust in us for all of your vehicle needs, and we look forward to serving you for many more years to come! Happy Driving, The Lester Glenn Subaru Team

March 31, 2025

EVERYONE WAS HELPFUL AND FRIENDLY! GREAT CUSTOMER SERVICE AND STAFF WENT ABOVE AND BEYOND TO MEET OUR NEEDS. More

by SUBARU.USEDCAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2025 -

Lester Glenn Subaru responded

Hi SUBARU.USEDCAR, Thanks for sharing your positive experience! We’re so glad to hear that our team went above and beyond to meet your needs! Providing great customer service is what we strive for, and it’s wonderful to know we hit the mark for you. We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

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