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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,428 Reviews
Call Service Center (732) 966-9220

1,428 Reviews of Lester Glenn Subaru - Service Center

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September 11, 2023

Making an appointment is quick and easy. and once I drop the vehicle off, I always get excellent, professional and on-time service. More

by March2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith and Cathy
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Sep 11, 2023 -

Lester Glenn Subaru responded

Hi March2017, Thank you for sharing your experience with us. We're pleased to hear that making an appointment is quick and easy and that you consistently receive excellent, professional, and on-time service! Customer satisfaction is our priority, and we appreciate your positive feedback. If you ever need assistance or have any questions in the future, please don't hesitate to reach out. Happy Driving, The Lester Glenn Subaru Team

September 11, 2023

Courteous, quick service. Will return, appreciate the reminders what is needed and when to return. More

by MSFOGELCONSULT
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole who checked me in
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Sep 11, 2023 -

Lester Glenn Subaru responded

Hi MSFOGELCONSULT, We're delighted to hear about your courteous and quick service experience with us. Providing helpful reminders and ensuring a smooth service process is important to us, and we're glad you appreciate it. We look forward to serving you again in the future, and if you have any questions or need assistance, please feel free to reach out. Happy Driving, The Lester Glenn Subaru Team

September 10, 2023

Nicole Damiano was very professional and explained the work perfectly..the service work was done on time and well. More

by KWSALK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2023 -

Lester Glenn Subaru responded

Hi KWSALK, We appreciate your feedback about Nicole's professional and clear explanation of the service work. It's great to hear that the service was completed on time and to your satisfaction. Customer satisfaction is our priority, and we're here to assist you with any future service needs. Happy Driving, The Lester Glenn Subaru Team

September 10, 2023

She did a good job, as expected. Where the customers sit is clean, and ample seating is provided. More

by MCGOVERNAJ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2023 -

Lester Glenn Subaru responded

Hi MCGOVERNAJ2, Thank you for your feedback. We're glad to hear that you had a positive experience and that everything met your expectations. Providing a clean and comfortable environment for our customers is important to us, and we appreciate your comments. If you have any further feedback or need assistance in the future, please feel free to reach out. Happy Driving, The Lester Glenn Subaru Team

September 10, 2023

Great service department. Kathy Ottmer has been an asset to her clients! This is my second car with Subaru. I refer many people for the excellent customer service. Thank you K More

by MCRORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Report | Print
Sep 11, 2023 -

Lester Glenn Subaru responded

Hi MCRORN, We greatly appreciate your kind words about our service department and Kathy! It's wonderful to hear that Kathy has been so helpful, and we're grateful for your referrals and your loyalty as a customer. If you or anyone you refer ever have more questions or need assistance, please don't hesitate to reach out. Happy Driving, The Lester Glenn Subaru Team

September 09, 2023

Kathy was very knowledgeable and I had a pleasant experience with this express service visit. More

by BERNIEH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Report | Print
Sep 11, 2023 -

Lester Glenn Subaru responded

Hey BERNIEH1, Thank you for sharing your experience with Kathy at our express service. We're pleased to hear that she provided you with a pleasant and knowledgeable service visit! Customer satisfaction is our top priority, and we appreciate your feedback. If you ever need further assistance or have any questions, please don't hesitate to reach out. Happy Driving, The Lester Glenn Subaru Team

September 09, 2023

Always have a pleasant experience at the 1501 Route 37 West Center. Always treated respectfully by all employees. More

by AMSPIN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy (Not sure of last name) was extremely helpful and knowledgeable.
Report | Print
Sep 11, 2023 -

Lester Glenn Subaru responded

Hi AMSPIN, Thank you for sharing your positive experience with us! We're thrilled to hear that you always have a pleasant experience and feel respected by our employees. Customer satisfaction is our top priority, and we appreciate your kind words. If you ever need anything in the future, please don't hesitate to reach out. We're here to assist you. Happy Driving, The Lester Glenn Subaru Team

September 08, 2023

Service technicians took time to sit With me and explain what he was doing.to my car. More

by LEOSMITH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2023 -

Lester Glenn Subaru responded

Hey LEOSMITH0, Thank you for sharing your experience with our service technicians! We're pleased to hear that they took the time to sit with you and explain what they were doing to your car! Providing transparency and ensuring you understand the service being performed is important to us. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We'll be here to assist you. Happy Driving, The Lester Glenn Subaru Team

September 08, 2023

Nicole Diamonte at Lester Glenn Subaru in Toms River, NJ is the best. She communicates with you constantly concerning the status of your repairs and makes every effort to accommodate your needs. Everyone at More

by jollyc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Diamonte
Report | Print
Sep 08, 2023 -

Lester Glenn Subaru responded

Hi jollyc1, Thank you for your positive feedback! We're thrilled to hear that Nicole and our Service Department provided you with excellent service! We aim to provide a pleasant and professional experience for our customers, and we're glad to know that we met your expectations. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We'll be here to assist you. Happy Driving, The Lester Glenn Subaru Team

September 08, 2023

Nicole Damiano is the best when it comes to customer service. She has been my service contact since 2017 and she deserves kudos! More

by TARAROCKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
Report | Print
Sep 08, 2023 -

Lester Glenn Subaru responded

Hi TARAROCKEY, Thank you for your feedback! We're delighted to hear that Nicole has been providing you with excellent customer service since 2017. We'll be sure to pass on your kudos to her. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We'll be here to assist you. Happy Driving, The Lester Glenn Subaru Team

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