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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,505 Reviews
Call Service Center (732) 966-9220

1,505 Reviews of Lester Glenn Subaru - Service Center

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April 12, 2025

I’ve been dealing with Kathy in the service department for 6 years and I’m very satisfied. More

by JIMHOURIGAN48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Report | Print
Apr 14, 2025 -

Lester Glenn Subaru responded

Hey JIMHOURIGAN48, Thanks for sharing your experience! We truly appreciate your loyalty over the past six years. It’s great to hear that Kathy has consistently provided the high level of service we aim for—reliable, friendly, and knowledgeable. Long-term relationships like yours are what make our work so rewarding, and we're grateful for the trust you've placed in our team. Happy Driving, The Lester Glenn Subaru Team

April 11, 2025

Customer Service Department really works hard to be sure the customer is satisfied with the job. Pleasant to deal with. More

by BESH477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Lester Glenn Subaru responded

Hi BESH477, Thanks for sharing your experience! We’re glad to hear that our Customer Service Department was able to meet your expectations and ensure you were satisfied with the job. We truly appreciate your feedback! Happy Driving, The Lester Glenn Subaru Team

April 11, 2025

Kathy Ottmer is the reason why I keep coming back to LG! I can always trust Kathy to do the right thing and to make sure I get my Subaru back with the work completed properly and I get it back clean! More

by ctegano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Report | Print
Apr 11, 2025 -

Lester Glenn Subaru responded

Hey ctegano, Thanks for sharing your experience! We're thrilled to hear that Kathy has earned your trust and kept you coming back to us. It’s great knowing she ensures everything is taken care of, from the work to delivering your Subaru in top condition. We truly appreciate your continued loyalty! Happy Driving, The Lester Glenn Subaru Team

April 11, 2025

Sold us the car (subaru Crosstrek) we wanted, friendly and accommodating service, we highly recommend them. Very professional. More

by markenppb
Recommend Dealer
Yes
Employees Worked With
Seth Leifer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Lester Glenn Subaru responded

Hi Markenppb, Thanks for sharing your experience! We're so glad to hear that you had a great time with us and found the perfect Crosstrek. Your recommendation means a lot to us, and we're happy to have been able to provide you with such professional and friendly service. Happy Driving, The Lester Glenn Subaru Team

April 10, 2025

The staff kept me informed. Cost shared and approved before work was started. Wait was reasonable. All friendly and professional. More

by CARROLLP24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

Lester Glenn Subaru responded

Hey CARROLLP24, Thanks for sharing your experience! We're glad to hear the team kept you informed and made sure the cost was clear and approved before starting the work. It’s great to know the wait was reasonable and that everyone was friendly and professional. We truly appreciate your feedback and look forward to serving you again! Happy Driving, The Lester Glenn Subaru Team

April 10, 2025

The service is excellent, very professional. My service advisor was Keith Convoy he was fantastic. He asked all my questions. More

by theamercans49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

Lester Glenn Subaru responded

Hey theamercans49, Thanks for sharing your experience! We're thrilled to hear that Keith provided such excellent and professional service. It’s great to know he took the time to answer all your questions and made your visit a positive one. We appreciate your kind words and look forward to seeing you again! Happy Driving, The Lester Glenn Subaru Team

April 09, 2025

Eric is very professional, he keeps his customers informed during the customer car is being serviced. When the customer vehicle is complete he goes over what work was preformed. More

by BOBDEMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2025 -

Lester Glenn Subaru responded

Hey BOBDEMO, Thanks for sharing your experience! We're glad to hear Eric provided professional and thorough service, keeping you informed throughout the process and clearly explaining the work performed. That level of care and communication is exactly what we strive for! Happy Driving, The Lester Glenn Subaru Team

April 09, 2025

Kathy was super helpful, friendly and explained everything to detail I can’t thank her enough all the personal at the dealership deserves 5 stars thank you Glenn Lester More

by CARMENBERAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Report | Print
Apr 10, 2025 -

Lester Glenn Subaru responded

Hi Carmen, Thanks for sharing your experience! We're so glad to hear Kathy was helpful, friendly, and thorough during your visit. It's always our goal to ensure every guest feels confident and well taken care of, and it's great to know our entire team made such a positive impression. Happy Driving, The Lester Glenn Subaru Team

April 09, 2025

Very efficient and friendly staff. I have always had a good experience with this dealership. More

by jeanwolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2025 -

Lester Glenn Subaru responded

Hey jeanwolf, Thanks for sharing your experience! We're thrilled to hear that you've consistently had great experiences with us. Our team works hard to make sure every visit is efficient and friendly, and we're glad that’s been your experience too. Happy Driving, The Lester Glenn Subaru Team

April 08, 2025

Service was seamless. Took a while, and $$$, but good. Cathy is always a pleasure to visit while there. More

by DIANEHAWKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Ottmer
Report | Print
Apr 09, 2025 -

Lester Glenn Subaru responded

Hi DIANEHAWKS, Thanks for sharing your experience! We're happy to hear the service was seamless and that Kathy made your visit enjoyable. We understand that service time and costs can be a concern, so we appreciate your patience and trust in us to get everything done right. Happy Driving, The Lester Glenn Subaru Team

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