Lester Glenn Subaru - Service Center

as usual excellent service from check in to paying with the cashier.The waiting area was clean and comfortable the cashier.The waiting area was clean and comfortable More

Am very appreciative of Ekaterina Gonzales service in the front office service area. She's very helpful and is an asset in your business. front office service area. She's very helpful and is an asset in your business. More

Chris in service was great pointed me in the correct direction to collision and nikki, all very good direction to collision and nikki, all very good More

Efficient staff. Explain all needed and offer alternatives if indicated. Love Kathy’!! Flexible schedule offered Explain all needed and offer alternatives if indicated. Love Kathy’!! Flexible schedule offered More

Service was quick and efficient. Customer service is excellent. Prices can be a little expensive Customer service is excellent. Prices can be a little expensive More

Great job finished in timely manor. E Espinosa does a great job. Very Clean building E Espinosa does a great job. Very Clean building More

Brought car in for oil change. Service consultant Kathleen Opinski took care of me. When completed she said everything ok and started to go thru each page, noticed something was not right in coding. Kathleen Opinski took care of me. When completed she said everything ok and started to go thru each page, noticed something was not right in coding. She showed me brakes coded green however we’re at a 2. She explained that could not be and went and brought it to the attention of the service agent who worked on the car. Kathleen came back and said he coded incorrectly, which left uncorrected would lead to further problems and higher expense. I needed rear brakes replaced. She arranged for drop off and pickup immediately. Car was completed within an hour.. Ha$ she not gone thru each page, line by line this mistake would have not been caught. She explained everything and I so appreciated her though ness. More

Heather was great and very professional, courteous, detailed and willing to help with any of your needs.....but I was not totally happy with the vehicle... and I was told I couldn't take it back when I detailed and willing to help with any of your needs.....but I was not totally happy with the vehicle... and I was told I couldn't take it back when I know I could of within the three day period Thats not good customer service More

I would like to send a shout out to a few people who made my experience a whole lot better. I had my 2021 Chevy trail blazer only 3 months when a deer decided to ruin my day, let alone my ability to get to w my experience a whole lot better. I had my 2021 Chevy trail blazer only 3 months when a deer decided to ruin my day, let alone my ability to get to work for weeks. I have never been in an accident and I am 62 years old. Thank you so very much to John Perillo, I emailed you and in less than 2 minutes you replied. Your compassion, kind words and quick response put me at ease and made a very stressful and upsetting situation for me easier to handle and took all the stress off of my shoulders. Thank you just doesn't seem good enough. So a big virtual hug and my upmost respect to you. You are your team take customer service to a whole new level and treat people like they are your family. Next would be Kerry Monica, you replied within the next 5 minutes. You set everything up for me and handled all the odds and ends when I was to overwhelmed to do it on my own and I am so grateful for you and also for putting my mind at ease during a very difficult time. Thank you also to Amanda at the collision shop for answering all my questions so professionally and speaking to me with so much kindness and sincerity. Finally Walter, thank you so much for all the long hours and hard work you have been and still are putting into my car to get it all fixed up to me. You took time explaining everything you were doing to my car so I had a full understanding of everything that has to be done. There truly are not enough words to explain how grateful I am to each and every one of you. -Pamela Connington. More