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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,199 Reviews

1,199 Reviews of Lester Glenn Subaru - Service Center

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October 21, 2024

Nicole was great. The last time I came in for service I was not very happy. The person the help me I did not like. Did not inform me fully of price of the repair so wh More

by COLLEENMCONOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2024

I am very happy with the service here. The staff is friendly and helpful. The mechanic's workmanship is also excellent. More

by ORLCRUZ400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2024

The staff was very friendly and accommodating, and the service was wonderful. I would highly recommend Lester Glenn Subaru More

by SPOD27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

Only needed oil change so it didn't take too long. Everyone is helpful and nice More

by JENAJOHNSON524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

I came in for an express oil change. Needed to be out by a certain time. And I was More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

Quick service. Identified some filter changes that I can do on my own for a significantly lower price. Will continue to get my prepaid oil changes and tire rotation More

by SBNIXIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Lester Glenn Subaru responded

Hey SBNIXIE, Thanks for sharing your experience! We’re glad to hear that our service team provided quick and courteous service, along with helpful advice for your filter changes! It's great to know you'll be continuing with us for your prepaid oil changes and tire rotations. If you ever need anything else, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

October 18, 2024

Very good customer service, communication was great, fixed my car quickly. Would recommend to anyone. More

by mmalen315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

Fantastic service Nicole is the best I wish that I had always been treated so well by other service departments More

by KARLROHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Lester Glenn Subaru responded

Hi Karl, Thanks for your kind words! We’re thrilled to hear that you had a fantastic service experience and that Nicole made such a great impression. It's wonderful to know we exceeded your expectations. If you ever need anything else, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

October 17, 2024

I was promptly interviewed by Eric. He told me what to expect and the time frame my car would be done. More

by BLESNEVICH
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Lester Glenn Subaru responded

Hey Blesnevich, Thanks for sharing your experience! We’re glad to hear that Eric kept you informed and provided a clear expectation of your car's service timeline. If you need anything else, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

October 17, 2024

This was my first experience with the service department, and I was delighted with the staff. They explained what they would do and how long it would take. In the end, I felt they were transparent about the More

by michael.bellina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Lester Glenn Subaru responded

Hi Michael, Thanks for sharing your first experience with our service department! We’re delighted to hear that the team provided clear communication and transparency throughout the process. If you ever need anything else or have more feedback to share, feel free to reach out. We appreciate your trust in us! Happy Driving, The Lester Glenn Subaru Team

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