Lester Glenn Subaru - Service Center

Excellent job by Noah Conlon Lewis, the sales person. As an aside, I would suggest checking the glove compartment for the correct Owner's Manual. Unfortunately, in my case the wrong manual was in the As an aside, I would suggest checking the glove compartment for the correct Owner's Manual. Unfortunately, in my case the wrong manual was in the glove compartment and it took 2 months to get the correct manual. However, I will say that Service/Parts did their best to rectify the situation. More

My service required a few days. I was given a loaner and it was all very efficiently arranged. Eketarina was cordial and helpful through out the process. I appreciated her contin I was given a loaner and it was all very efficiently arranged. Eketarina was cordial and helpful through out the process. I appreciated her continued updates while we waited for the part to come in. More

I recently had the pleasure of visiting the service department at Lester Glenn Subaru, and I can’t say enough about the exceptional experience I had. From start to finish, everything was handled with p department at Lester Glenn Subaru, and I can’t say enough about the exceptional experience I had. From start to finish, everything was handled with professionalism, care, and a level of customer service that truly stood out. My service representative, Keith Conroy, deserves special recognition for making the entire process seamless and enjoyable. More

The whole service experience is always transparent. The advisors keep me informed as to time and pricing The advisors keep me informed as to time and pricing More

Excellent work done repairing my Audi after an accident. Looks brand new! Thank you Dan and team. Looks brand new! Thank you Dan and team. More

The service technician went over and above for me. That goes a long way. Customer Service is big to me. Thank you very much for the great service That goes a long way. Customer Service is big to me. Thank you very much for the great service More

I have been coming to Lester Glen Subaru for many years, My Service Rep Kathy Ottmer is the best there. She makes you feel important and does everything possible to help me out. She is the major reason I ke My Service Rep Kathy Ottmer is the best there. She makes you feel important and does everything possible to help me out. She is the major reason I keep coming back. More

Kathy O. is the best. She always takes care of me while I wait and explains what my car needs and why. is the best. She always takes care of me while I wait and explains what my car needs and why. More

Very clean area to wait for your service. Very friendly staff from the valet to the cashier and everyone in between! Very friendly staff from the valet to the cashier and everyone in between! More

I drive from up North down to Lester Glenn, this is the only service place I will take my vehicle. I am greeted upon entering by Kathy Ottmer, who had been my service writer for decades. She greets me, ask only service place I will take my vehicle. I am greeted upon entering by Kathy Ottmer, who had been my service writer for decades. She greets me, ask me to take a seat, relax, make a cup of coffee, she will speak with me in a few minutes after finishing up with the customer she had by her. I sat down, and few minutes later she called me over. I explained what was happening with my vehicle to Kathy, she said not to worry, the mechanic will check my car all around and see what is going on. I was lucky to have Bobby the Mechanic for my car to check that day.. He is professional, warm, friendly and and so knowledgeable of cars. We spoke few minutes , asked me few questions, and said he will check it out, not to worry.. Bernie I met, the new manager greeted me, and told me who he was, asking how all is going. I said fine, my car doesn't feel well, he smiled, said not to worry the mechanic Bobby will make sure she is better soon. He noticed I drive far to come to Lester Glenn. I smiled and said that is the only place I will take my Subaru. Everyone is so nice , Kerry Monica Jr., always takes a a few minutes to comes and give me a hug and say hi, ask what's going on.. He is never o busy to greet me, and char for a minute. The BEST service Writers, Mechanics, Managers, and Staff. They all make you feel welcome, valued, they keep you updated on your vehicle ,and advice might be a little longer there, they are checking everything out, to insure all that is a problem is fixed properly They ask from time to time if need anything. Everyone there has heart! The Best Dealership/Service Department to go to, along with their Collison department if you happen to need body work on your vehicle. I highly recommend this dealership and service shop and all who works there to everyone. If you want your vehicle running right, bring it to them,, you will not be disappointed..They make sure all is in good working and running condition, so you know you are safe and anyone else is who is in your vehicle. More