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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,505 Reviews

1,505 Reviews of Lester Glenn Subaru - Service Center

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April 17, 2025

Kathy greeted me. She was friendly and professional and accommodated my needs and made suggestions on future repairs More

by lspringer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottman
Apr 18, 2025 -

Lester Glenn Subaru responded

Hi lspringer, Thanks for sharing your experience! We're glad to hear that Kathy provided friendly and professional service while also offering helpful suggestions for future repairs. It's always great when our team goes the extra mile to ensure you're taken care of! Happy Driving, The Lester Glenn Subaru Team

April 17, 2025

Kathy Ottmer, service rep and mechanic are the best. They rate TWELVE OUT OF TEN. More

by Joan Zanistowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Apr 18, 2025 -

Lester Glenn Subaru responded

Hi Joan, Thanks for sharing your experience! We're so happy to hear that Kathy and our team have consistently exceeded your expectations. A twelve out of ten is incredible, and we're proud to have such dedicated professionals like Kathy providing top-notch service! Happy Driving, The Lester Glenn Subaru Team

April 17, 2025

Staff, technicians go above and beyond, friendly, informative, and attentive to customer needs. Applause! Applause! Would recommend to all who value Service with their vehicles. With many Thanks ! More

by tjmgrandpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Ottmer
Apr 18, 2025 -

Lester Glenn Subaru responded

Hi tjmgrandpa, Thanks for sharing your experience! We're so happy to hear that our team went above and beyond to make your visit a positive one. Your kind words mean a lot to us, and we're grateful for the opportunity to serve you! We appreciate the recommendation and look forward to continuing to provide excellent service for your vehicle needs! Happy Driving, The Lester Glenn Subaru Team

April 17, 2025

The people were professional when I went but I was a bit disappointed that I was asked through multiple phone calls and texts about what was wrong with my car. It seemed like nobody talks to one another the More

by denisefich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

I had a fantastic experience at Lester Glenn Subaru. I came in for an oil change, wheel alignment, and tire rotation, and from start to finish, everything went smoothly. Keith took incredible care of me More

by jstnwgnr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Lester Glenn Subaru responded

Hey jstnwgnr, Thanks for sharing your experience! We're so glad to hear that Keith took excellent care of you and made sure everything went smoothly with your service. It’s always great to know our team’s attention to detail and commitment to customer service stands out. We appreciate your kind words and look forward to serving you again! Happy Driving, The Lester Glenn Subaru Team

April 15, 2025

Always have good feeling when I have my car service at Lester Gleen Subaru center More

by VERLMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Apr 16, 2025 -

Lester Glenn Subaru responded

Hey Verlm, Thanks for sharing your experience! We're so glad to hear you always leave with a good feeling when servicing your vehicle with us! Providing peace of mind and dependable service is what we aim for with every visit. Whether it’s routine maintenance or something more, we’re happy to know our team continues to deliver the level of care you can count on. Happy Driving, The Lester Glenn Subaru Team

April 15, 2025

Having our cars serviced at Lester Glenn Subaru is always an excellent and even a pleasant experience. Kathy Ottmer is a great person and also a thorough and efficient service representative. More

by ROLLERORGANCOBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Apr 16, 2025 -

Lester Glenn Subaru responded

Hey ROLLERORGANCOBS, Thanks for sharing your experience! We're so happy to hear that every service visit with us is not just excellent, but also pleasant! Kathy truly is a gem—her attention to detail and commitment to customer care make a big difference, and we're lucky to have her on the team. It's great to know she's made such a positive impact on your visits! Happy Driving, The Lester Glenn Subaru Team

April 13, 2025

The service was excellent. Wait time was about 1.5 hours which seems long for just a routine service, however, I appreciate that it's thorough, checking and topping off my flui More

by JANESALMON22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Lester Glenn Subaru responded

Hey Jane, Thanks for sharing your experience! We're glad to hear the service was excellent and that you appreciated the thoroughness of the visit. While we understand the wait time felt a bit long, it's great to know that the detailed attention to your vehicle, including fluid checks and tire rotation, helped make it worthwhile. Your patience and understanding mean a lot! Happy Driving, The Lester Glenn Subaru Team

April 13, 2025

Lester Glenn service hinges on the relationship between the customer and your organization. Nicole was instrumental in your rating. More

by DEAQONQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Lester Glenn Subaru responded

Hey DEAQONQ, Thanks for sharing your experience! We're glad to hear that Nicole played such a key role in making your service visit a positive one. At Lester Glenn, building strong relationships with our customers is what we strive for, and it's clear Nicole delivered on that promise. We appreciate your feedback and look forward to continuing to earn your trust! Happy Driving, The Lester Glenn Subaru Team

April 13, 2025

I had a tire emergency on a Friday night after service closed .The sales team got me a appointment first thing Saturday morning. I told them I was traveling out of state . They looked over my SUV to ma More

by CUPPYLOVE1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Lester Glenn Subaru responded

Hey CUPPYLOVE1010, Thanks for sharing your experience! We’re so glad our team was able to jump into action and help you out during your tire emergency—especially before a big trip. It means the world to hear that you trust us so much, and your loyalty with three Ascents says it all! We're proud to have a service team that goes the extra mile for our customers’ safety and peace of mind. Happy Driving, The Lester Glenn Subaru Team

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