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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,333 Reviews

1,333 Reviews of Lester Glenn Subaru - Service Center

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December 18, 2024

I am very satisfied with the service I was provided. Nicole, the Service Consultant, helped me arrange an appointment because I am not good with technology. She was knowledgeable on my vehicle's history More

by ORLCRUZ400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

Seems like everyone enjoys working there. Clean shop service area. Everyone made sure I was being helped More

by SCOTTYCRANMER2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

Great experience going to them very helpful they answered all my questions and I very satisfied More

by WHEENAN2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

Everything was great. Nicole handled my requests without any issues. The service tech did everything I asked I needed. Lester Glenn Subaru is a First Rate dealership!! More

by danlongo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

Excellent treatment by service representative. She was courteous and considerate. Answered my questions and did not try to “hard sell’” … which I detest. More

by COOPERFANWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

Nicole always goes overboard to make sure that everything works out perfectly to customer’s satisfaction. More

by CSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

Prompt, courteous service from service rep Kathy Timely, efficient maintenance from tech/mechanical dept Clean, friendly atmosphere at dealership More

by CINDERBLOCK008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Nicole was courteous, knowledgable, efficient, professional, and attentive to my concerns. She did a great job! , More

by Audie Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

It sucks since I continue to email you back saying this is the wrong email and individual but you continue sending me his information I’m sure he would like to hear from you More

by RUFFINIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kerry Monica, Jr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Ottmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bert Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Lester Glenn Subaru responded

Hi Ruffinip, We sincerely apologize for the inconvenience caused by the mix-up in email correspondence. We understand how frustrating this must be and will investigate to ensure this issue is corrected immediately. Please email us at socialmedia@lesterglenn.com with more details so we can resolve this promptly. Thank you for bringing this to our attention. The Lester Glenn Subaru Team

December 12, 2024

all people were very good at giving me the correct information that [ needed to make decisions . More

by BMWEIR2A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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