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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,199 Reviews

1,199 Reviews of Lester Glenn Subaru - Service Center

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September 02, 2023

Timely, courteous service. A courtesy car was given to me which was very helpful.Tech assisted in reconnecting my phone to the new radio More

by mtamburri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Lester Glenn Subaru responded

Hi mtamburri, We're pleased to hear that you received timely and courteous service from us. Providing a courtesy car and tech assistance to reconnect your phone to the new radio are all part of our commitment to making your experience as smooth and convenient as possible! If you ever have more automotive needs or questions in the future, please feel free to reach out. Happy Driving, The Lester Glenn Subaru Team

September 01, 2023

My only complaint is that it's not closer. (23 miles away) Excellent service, pleasant all around. My 6 year old Crostrek is kept running smoothly here. Worth the trip. Nicole Damiano was Gre More

by CRNASHANAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Damiano
Sep 01, 2023 -

Lester Glenn Subaru responded

Hi CRNASHANAHAN, Thank you for your feedback! We appreciate your loyalty and are thrilled to hear that you find our service excellent and pleasant despite the distance. We're glad you had a great experience with Nicole! If you ever have more feedback or need assistance in the future, don't hesitate to reach out. Happy Driving, The Lester Glenn Subaru Team

September 01, 2023

They are usually on time with the appointments which is good. Very pleasant A 23 yr plus Subaru owner with trade in at this appointment.. A little disappointed because no more perks (such as free oil c More

by egaetani
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cathy (very helpful and plesant), Ryan Gerber, Jonathan Redwood
Sep 01, 2023 -

Lester Glenn Subaru responded

Hi egaetani, Thank you for your feedback! We appreciate your long-term support as a long time Subaru owner! We're glad to hear that our team is very pleasant and helpful! If you ever have more feedback or need assistance in the future, don't hesitate to reach out. Happy Driving, The Lester Glenn Subaru Team

September 01, 2023

Always pleasantly welcomed (by name) and the service scheduled is always on time. Love my Outback and will continue to have it serviced there. Also they are very helpful with any questions I may have. More

by DANTICO78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Sep 01, 2023 -

Lester Glenn Subaru responded

Hi DANTICO78, Thank you for your feedback! We're thrilled to hear that you're always pleasantly welcomed and that your service appointments are on time! It's great to know that you love your Outback! If you ever have more questions or need assistance in the future, don't hesitate to reach out. Happy Driving, The Lester Glenn Subaru Team

September 01, 2023

Service was fast and friendly with minimal cost. When the car was ready the service representative moved my car to make it easier for me to drive without having to search for it. More

by KITTYLEEBOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
Sep 05, 2023 -

Lester Glenn Subaru responded

Hi KITTYLEEBOB, Thank you for sharing your positive feedback with us! We're delighted to hear that you had a fast and friendly service experience. It's great to know that our service representative went the extra mile by moving your car to make your experience more convenient! If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. Happy Driving, The Lester Glenn Subaru Team

September 01, 2023

Very nice customer service and relatively quick in/out. Chris was very helpful and professional. More

by PAJIM232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 01, 2023 -

Lester Glenn Subaru responded

Hi PAJIM232, Thank you for sharing your experience! We're delighted to hear that you received very nice customer service and had a relatively quick in/out experience. We are glad to hear you found Chris helpful and professional! If you ever have more feedback or need assistance in the future, don't hesitate to reach out. Happy Driving, The Lester Glenn Subaru Team

August 31, 2023

They're always ready for me if I need something I've called and I've gotten answers to Questions right away.everyone there is extremely helpful in friendly especially Cathy. More

by christie8430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald Giordano
Aug 31, 2023 -

Lester Glenn Subaru responded

Hey Christie8430, We appreciate your positive feedback! It's wonderful to hear that our team is always ready to assist you and provide prompt answers to your questions. We're glad that Cathy and everyone on our team have been extremely helpful and friendly. If you ever have more questions or need assistance in the future, feel free to get in touch. Happy Driving, The Lester Glenn Subaru Team

August 30, 2023

always a good experience! ! My first Suburu and I wish I had gotten one sooner More

by ANTIQUES67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Lester Glenn Subaru responded

Hi ANTIQUES67, Thank you for taking the time to share your experience! It's wonderful to know that your experience with us has been a good one! If you have any questions or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you in the future. Happy Driving, The Lester Glenn Subaru Team

August 29, 2023

Ekaterina was outstanding. She was accurate, personable and very focused on the customer. She made sure you understood what and how it was going to happen including time and pr More

by MIPRI
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
Aug 29, 2023 -

Lester Glenn Subaru responded

Hi MIPRI, We greatly appreciate you taking the time to share your feedback with us! We're thrilled to hear that Ekaterina provided you with outstanding service during your visit! Your satisfaction is our priority, and we're delighted that you had a positive experience! If you have any more questions or need assistance in the future, please don't hesitate to reach out. Happy Driving, The Lester Glenn Subaru Team

August 28, 2023

Very professional and informative. Would like to make one suggestion. It would be nice if they washed our car with a service. More

by boojammom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole from service
Aug 28, 2023 -

Lester Glenn Subaru responded

Hi boojammom, Thank you for taking the time to provide your feedback! We're glad to hear you had a great experience with our team! We appreciate your suggestion and we will keep it in mind as we strive to enhance our offerings. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to the opportunity to serve you again! Happy Driving, The Lester Glenn Subaru Team

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