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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,199 Reviews

1,199 Reviews of Lester Glenn Subaru - Service Center

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September 08, 2023

Service technicians took time to sit With me and explain what he was doing.to my car. More

by LEOSMITH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Lester Glenn Subaru responded

Hey LEOSMITH0, Thank you for sharing your experience with our service technicians! We're pleased to hear that they took the time to sit with you and explain what they were doing to your car! Providing transparency and ensuring you understand the service being performed is important to us. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We'll be here to assist you. Happy Driving, The Lester Glenn Subaru Team

September 07, 2023

perfect,everyone goes out of their way to help you any way they can. They were awhere of my concerns. More

by ELLATAMBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy
Sep 07, 2023 -

Lester Glenn Subaru responded

Hi ELLATAMBE, Thank you for sharing your feedback! We're pleased to hear that everyone goes out of their way to help you and address your concerns! Providing excellent customer service and making sure your concerns are addressed is what we aim for, and we're glad we could meet your expectations. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We'll be here to assist you in any way we can. Happy Driving, The Lester Glenn Subaru Team

September 07, 2023

This is the third vehicle purchased at Lester Glenn. Very pleased from day of purchase and follow up to having my car serviced here. Kathy Ottmer is very pleasant to deal with. More

by AVARDZAL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Sep 07, 2023 -

Lester Glenn Subaru responded

Hi AVARDZAL3, Thank you for being a loyal customer and for sharing your positive experience! We're delighted to hear that you've purchased three vehicles from us and that you're pleased with the purchase process and follow-up service. We're glad Kathy provided you with excellent service! If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. Kathy and our team will be here to assist you. Happy Driving, The Lester Glenn Subaru Team

September 06, 2023

Could not ask for a better place to buy a car or bring your car for service More

by DIANWALT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Monica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Redwood, Michael Walizer
Sep 06, 2023 -

Lester Glenn Subaru responded

Hi DIANWALT1, Thank you for your positive feedback! We're delighted to hear that you had a great experience with us! Providing excellent sales and service experiences is what we aim for, and your satisfaction is our priority. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We'll be here to assist you. Happy Driving, The Lester Glenn Subaru Team

September 04, 2023

Chris in service was great got in and out very quickly. Same day appointment no issues and kept me informed. More

by CHRIS_MURDOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Murdolo
Sep 05, 2023 -

Lester Glenn Subaru responded

Hi Chris, Thank you for sharing your positive experience with Chris in service! We're pleased to hear that he provided you with great service and that you were able to get in and out quickly during your same-day appointment! Keeping you informed is essential, and we're glad that everything went smoothly. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. Chris and our team will be here to assist you. Happy Driving, The Lester Glenn Subaru Team

Sep 07, 2023 -

CHRIS_MURDOLO responded

Thank you

September 03, 2023

Great place to deal with. Always helpful and we never wait too long for our car More

by DODA7268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Lester Glenn Subaru responded

Hi DODA7268, Thank you for your positive feedback! We're pleased to hear that you find our dealership to be a great place to deal with, and we're glad that our team is always helpful! We aim to provide efficient service, so it's great to know that you never wait too long for your car! If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We'll be here to assist you. Happy Driving, The Lester Glenn Subaru Team

September 03, 2023

Very good experience. They always do a good job. We were in & out in a short time. One of the men helped with setting up my phone! More

by kowalak1953
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Lester Glenn Subaru responded

Hi kowalak1953, Thank you for sharing your experience with us! We're pleased to hear that you had a positive visit and that our team was able to help you set up your phone! If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We'll be here to assist you. Happy Driving, The Lester Glenn Subaru Team

September 03, 2023

Perfect service experience! Easy to make appointment, service needs fully explained and done right the first time. More

by wabc77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekatrerina Espinosa
Sep 05, 2023 -

Lester Glenn Subaru responded

Hi wabc77, Thank you for sharing your perfect service experience with us! We're delighted to hear that making an appointment was easy, your service needs were fully explained, and the service was done right the first time! If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We'll be here to assist you. Happy Driving, The Lester Glenn Subaru Team

September 02, 2023

The dealership is always good to work with, flexible with appointment times and always courteous. This appointment ran a little longer than the usual. More

by FISHYGRANDMA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
did not deal directly with anyone in these departments
Sep 05, 2023 -

Lester Glenn Subaru responded

Hi FISHYGRANDMA1, Thank you for your continued support and for sharing your experience with us! We're glad to hear that we are always good to work with, offering flexibility with appointment times and providing courteous service. We apologize for the longer appointment duration this time, but if you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We'll be here to assist you. Happy Driving, The Lester Glenn Subaru Team

September 02, 2023

Service personnel is extremely courteous and helpful! I'm due back soon for a radio/ electronic repair. More

by TRACY.H.DAVIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Lester Glenn Subaru responded

Hi Tracy, Thank you for sharing your experience with our service personnel! We're delighted to hear that they have been extremely courteous and helpful. We look forward to assisting you with your upcoming radio/electronic repair. If you have any questions or need further assistance, please don't hesitate to reach out when you return. Happy Driving, The Lester Glenn Subaru Team

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